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re: Anybody Know What's Going on with Burger King?

Posted on 2/6/17 at 9:11 am to
Posted by Skillet
Member since Aug 2006
107635 posts
Posted on 2/6/17 at 9:11 am to
quote:

Yeah I quit going to any of them two years ago. Worst customer service of all the chains



Service at Taco Bell in BR is beyond bad. BK and Popeyes are bad, but not Taco Bell bad.
This post was edited on 2/6/17 at 9:22 am
Posted by BugAC
St. George
Member since Oct 2007
52787 posts
Posted on 2/6/17 at 9:13 am to
quote:


You misspelled Popeyes



Was coming here to say that exact same thing.
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9313 posts
Posted on 2/6/17 at 9:14 am to
quote:

At least 4 or 5 locations in Metairie and NOLA have closed


The one in Broussard just recently closed within the last 2 weeks as well
Posted by BugAC
St. George
Member since Oct 2007
52787 posts
Posted on 2/6/17 at 9:14 am to
Best customer service of any fast food joint is Cane's followed by Chik-fil-a.
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75198 posts
Posted on 2/6/17 at 9:18 am to
Whataburger is solid too. Never any issues the times I've been.
Posted by Stadium Rat
Metairie
Member since Jul 2004
9557 posts
Posted on 2/6/17 at 9:24 am to
quote:

Unsure how related, but there was a story other day that in New Orleans area BK franchisee is looking to hire 300: LINK
That must have something to do with it, I wonder if they will be replacing those lost locations.
Posted by Dave Worth
Metairie
Member since Dec 2003
1807 posts
Posted on 2/6/17 at 9:28 am to
quote:

These were owned by a specific franchisee. They were in at well below market lease rates and can't afford to renew at market rates and profit.


A big franchisee just sold their stores to another franchisee (or is in the process of doing so). I know someone who worked for the previous company. They had an option to relocate to another state to work for the new company.

I would guess they are closing underperforming locations due to sales, costs or whatever.
Posted by tigerfoot
Alexandria
Member since Sep 2006
56280 posts
Posted on 2/6/17 at 9:30 am to
quote:

Anybody Know What's Going on with Burger King?
obviously zero interest in quality control, training or investing in their stores.
Posted by wickowick
Head of Island
Member since Dec 2006
45805 posts
Posted on 2/6/17 at 9:56 am to
I stopped at the one in Natchitoches one day and it was the best customer service I have ever seen at any fast food place including canes and fil-a. The difference was the manager was working the register and making sure food was coming out properly while being friendly to customers.
Posted by Skillet
Member since Aug 2006
107635 posts
Posted on 2/6/17 at 10:30 am to
quote:

obviously zero interest in quality control, training or investing in their stores.




And that's a shame. A BK whopper if fresh and cooked properly is a very good burger. Much better than any Mc'D burger.
Posted by Boudreaux35
BR
Member since Sep 2007
21474 posts
Posted on 2/6/17 at 10:48 am to
Whopper shortage.

Seriously though, I went to one a couple weeks ago in BR and the genius at the drive thru told me they were "outta whoopuhs". I said,"Wuh?" She say, "We outta whoppuhs, been 'dat fo tree days."

I drove thru and left.
Posted by oreeg
Baton Rouge
Member since Mar 2006
5280 posts
Posted on 2/6/17 at 10:52 am to
A new firm out of Atlanta recently bought almost every Burger King in Louisiana so it should reopen under new management. Hopefully, they can erase the stigma of awful service that has followed BK.

quote:

GPS Hospitality, an Atlanta-based company that bought 125 Burger Kings across Louisiana in December, has plans to boost its workforce by 10 percent.

The franchisee firm is looking to hire over 1,000 people over the next six weeks for its Burger Kings in Louisiana, Alabama, Arkansas, Florida and Mississippi. The company acquired nearly 200 Burger Kings from California-based Strategic Restaurants Acquisition Corp. Holdings for an undisclosed amount.

The deal included more than two dozen locations in the New Orleans area. GPS is now one of the three largest Burger King franchise owners in the United States, with nearly 425 restaurants and over $500 million in yearly revenue. The firm bought 33 Burger Kings in the metro area, 28 in the Baton Rouge area and 20 in Lafayette.
Posted by tigerfoot
Alexandria
Member since Sep 2006
56280 posts
Posted on 2/6/17 at 11:30 am to
quote:

A BK whopper if fresh and cooked properly is a very good burger. Much better than any Mc'D burger.
Undeniable in my opinion.

But a cold one on a stale bun with a 1/2 cup of mayo plopped in the middle, while still better than any thing put out by McDs, is terribly disappointing.
Posted by mxs1998
Parts Unknown
Member since Nov 2005
820 posts
Posted on 2/6/17 at 11:37 am to
Believe it or not, the BK location on St. Charles Ave. is actually very well run.

Their manager, Ms. Wanda, is the only reason I go to this or any BK location. This also the ONLY fast food location that will give you ketchup when you order fries (without having to ask for it). Big plus in my book.

They're always slammed inside during Mardi Gras since they're on the Uptown route, but they keep the lines moving very quickly.

I avoid any and all BK locations in NOLA because of lousy service, but this one seems to be doing it right.
This post was edited on 2/6/17 at 11:38 am
Posted by LNCHBOX
70448
Member since Jun 2009
84094 posts
Posted on 2/6/17 at 11:39 am to
quote:

Whopper shortage.

Seriously though, I went to one a couple weeks ago in BR and the genius at the drive thru told me they were "outta whoopuhs". I said,"Wuh?" She say, "We outta whoppuhs, been 'dat fo tree days."



This happened at the location I talked about in the first reply. They shut down a month or two after.
Posted by Stadium Rat
Metairie
Member since Jul 2004
9557 posts
Posted on 2/6/17 at 11:57 am to
I wonder why they would demolish a location, though.

Do the franchisees usually own the land where the restaurant sits or is it leased?

I ask because I passed a former BK restaurant that had a for lease sign on it. It hadn't been a BK in a long time. It had been a NO Hamburger and Seafood spinoff that served coffee and beignets, even chocolate beignets. The location was near Vets and Causeway.

The former BK location in front of Lowe's is for lease now, too.
Posted by TigerNlc
Chocolate City
Member since Jun 2006
32494 posts
Posted on 2/6/17 at 1:15 pm to
Posted by Mo Jeaux
Member since Aug 2008
58732 posts
Posted on 2/6/17 at 1:21 pm to
Posted by sjmabry
Texas
Member since Aug 2013
18500 posts
Posted on 2/6/17 at 2:53 pm to
quote:

I stopped at the one in Natchitoches one day and it was the best customer service I have ever seen at any fast food place
The BK by the Walmart in Natchitoches is pretty good.
This post was edited on 2/6/17 at 2:54 pm
Posted by Rize
Spring Texas
Member since Sep 2011
15782 posts
Posted on 2/6/17 at 6:17 pm to
A lot of the Burger Kings around Louisiana where owned by a group out of California and they just recently sold to a company out of Georgia. The new comp at may have closed down some of poor performing locations.
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