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Options for Cox modem/router

Posted on 1/18/16 at 9:03 pm
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 1/18/16 at 9:03 pm
The Cisco modem/router they give you is a pos.

I want to get a stronger one. I've been reading about how if you buy it from someone other than cox then it will never update the firmware and eventually give you big problems down the road.

I was looking at one of the surfboards that is approved by cox.

Is this an issue others have had buying a wireless modem/router through cox?

Any recommendations other than the surfboard? Looking at the new 6900, might be overkill though.
Posted by 3deadtrolls
lafayette
Member since Jan 2014
5708 posts
Posted on 1/18/16 at 9:12 pm to
I bought the Cisco docsis 3.0 modem (just a modem) from Cox for $50, and use my own router. Works fine.
This post was edited on 1/18/16 at 9:13 pm
Posted by DisplacedBuckeye
Member since Dec 2013
71901 posts
Posted on 1/18/16 at 9:14 pm to
What speed do you have from Cox? I have 100 MBps and went with an ARRIS SB6141. I consistently get 100+ MBps from it. Combine that with a good Netgear router and you're good to go.
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 1/19/16 at 7:21 am to
I have 50MBps, but i'll probably upgrade to 100.

The biggest issue i've read about is not being able to update the firmware b/c it didn't come directly from Cox. Any issues with that?
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 1/19/16 at 7:32 am to
I had the same issue with you. I already had a router, but ended up getting the Motorola Surfboard that I was recommended from here and it's been absolutely fantastic. Haven't had disconnection issues since I switched.
Posted by DisplacedBuckeye
Member since Dec 2013
71901 posts
Posted on 1/19/16 at 7:39 am to
quote:

The biggest issue i've read about is not being able to update the firmware b/c it didn't come directly from Cox. Any issues with that?


No issues, at least none that are significant. As long as it's on their "approved list", which the SB6141 and many others are, you'll get the updates they push. The only issue is that you're limited to whatever version Cox is using. If they are outdated, that's what you'll get.
Posted by fatboydave
Fat boy land
Member since Aug 2004
17979 posts
Posted on 1/19/16 at 7:47 am to
SUrfboard
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 1/19/16 at 8:02 am to
quote:

I had the same issue with you. I already had a router, but ended up getting the Motorola Surfboard that I was recommended from here and it's been absolutely fantastic. Haven't had disconnection issues since I switched.



Did you get it from Cox, or somewhere else?
and i'm talking about an all in one modem/router. Not just a modem. I need the wireless router, and would prefer it built in.
This post was edited on 1/19/16 at 8:04 am
Posted by busbeepbeep
When will then be now?
Member since Jan 2004
18353 posts
Posted on 1/19/16 at 8:55 am to
This is what I use and I've bought for family/friends. Market flooded with them because not compatible with Comcast any more, but works fine for Cox. Docsis 3.0 8x4

used Cisco DPC3010 for $16

Posted by Ice Cream Sammich
Baton Rouge
Member since Apr 2010
10111 posts
Posted on 1/19/16 at 9:18 am to
I bought a new router/modem combo this week and I have Cox. I bought THIS and it works great. Its on Cox's approved list of modems and it took 5 minutes to set up.

Strength is much better than the Cisco POS and it is also much faster. I did not run a speed test with the old one, nor the new one yet.
Posted by Phate
Baton Rouge
Member since Mar 2006
11724 posts
Posted on 1/19/16 at 9:21 am to
I would get a separate modem and router. Every modem/router in one that I've used has been awful. I recently switched to a Motorola sb6141 and an Asus router and it has been so much better. My recent modem/router combo would only give me half of the speeds I was paying for and it was always cutting out requiring me to reset it.
This post was edited on 1/19/16 at 9:22 am
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 1/19/16 at 9:38 am to
quote:

I would get a separate modem and router. Every modem/router in one that I've used has been awful.
Posted by DisplacedBuckeye
Member since Dec 2013
71901 posts
Posted on 1/19/16 at 10:00 am to
quote:

I need the wireless router, and would prefer it built in.


Any particular reason? Generally, a separate modem/router is going to be the better option.

If you're looking for something with a very basic use (example would be my older neighbors who have trouble figuring out how to open their web browsers) or are just severely limited on space and want one less device, a combo router might be an acceptable option. Other than that, skip it.
Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 1/19/16 at 11:49 am to
Is it best to update your wireless router, too? Mine is a Netgear about 7-8 years old.
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 1/20/16 at 1:45 pm to
I got a SB6141 modem and Netgear R6300 router.

I see very little difference in anything so far.
Posted by DisplacedBuckeye
Member since Dec 2013
71901 posts
Posted on 1/21/16 at 6:44 am to
quote:

I got a SB6141 modem and Netgear R6300 router.

I see very little difference in anything so far.


What do you mean by very little difference? Is it not any faster, no better range, connectivity issues, etc. Also, do you know what test speeds you were seeing before and after the upgrade?

Also, have you updated the firmware for the modem and router?
This post was edited on 1/21/16 at 6:45 am
Posted by Delacroix
Member since Oct 2008
3987 posts
Posted on 1/21/16 at 7:25 am to
Were you able to just hook up everything and go? Or do you have to let Cox know you have a new modem?
Posted by DisplacedBuckeye
Member since Dec 2013
71901 posts
Posted on 1/21/16 at 8:29 am to
quote:

Were you able to just hook up everything and go? Or do you have to let Cox know you have a new modem?


My wife was told we could just plug in the modem and go, but I had to call to give them the modem's MAC address before it would receive anything.
Posted by TeddyPadillac
Member since Dec 2010
25627 posts
Posted on 1/21/16 at 3:25 pm to
Setting it up was very easy, and i didn't need to call Cox to get it done.

I was only getting a good signal in the farthest bedroom before, and i've got a very strong signal now, so that's better.
Other than that, speed tests show the same thing, but surfing the web is no faster than before.
I had 50Mbps before, just upgraded to 100 and the difference is somewhat noticeable now.

Main reason i wanted it was b/c the Cisco was always going out and overheating and couldn't get a good signal in the back bedroom.

I think my work computer is just a piece of crap. I'm two walls and a hall (maybe 8 feet at most) away from the router and my internet is still slow.

And yes i did update the firmware on the modem and router.
Posted by Hopeful Doc
Member since Sep 2010
14965 posts
Posted on 1/21/16 at 5:30 pm to
quote:

used Cisco DPC3010 for $16


I use this one myself. I've set it up for a handful of others. Probably the best value you'll find in the modem market.
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