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Netflix admits to throttling customers

Posted on 3/25/16 at 10:07 am
Posted by BobABooey
Parts Unknown
Member since Oct 2004
14285 posts
Posted on 3/25/16 at 10:07 am
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22169 posts
Posted on 3/25/16 at 10:10 am to
But why would Netflix throttle? Wouldn't that hurt them?

Eta just read article, I don't mind what they are doing. Seems helpful. How good of quality do you need in a phone?
This post was edited on 3/25/16 at 10:13 am
Posted by CAD703X
Liberty Island
Member since Jul 2008
78101 posts
Posted on 3/25/16 at 10:33 am to
misleading title

quote:

It claims that by doing so, it’s saving the data cap of customers on AT&T and Verizon. The company says that it doesn’t throttle T-Mobile or Sprint customers because those carriers have “more consumer-friendly policies.”

The policy is understandable—Netflix doesn’t want people to get shocking data overage bills because of its app—but the secrecy is not.
Posted by moneyg
Member since Jun 2006
56538 posts
Posted on 3/25/16 at 10:42 am to
Netflix isn't an ISP.

Are we now saying that content providers shouldn't have the ability to throttle its content in any way that it chooses?
Posted by taylork37
Member since Mar 2010
15327 posts
Posted on 3/25/16 at 10:58 am to
quote:

Big proponents of Net Neutrality admit to throttling their customers.


Video services do this all the time based on bandwidth.

Youtube videos will reduce in resolution/quality when it detects lower bandwidth. This is the same concept. If they didn't the video would be pausing every 1 second to load.
Posted by TigerinATL
Member since Feb 2005
61514 posts
Posted on 3/25/16 at 11:00 am to
Can the auto-throttle be overridden? It sounds like a good setting to have as the default, but if you have the data plan to handle it, people should be able to change the setting.
Posted by TigerinATL
Member since Feb 2005
61514 posts
Posted on 3/25/16 at 11:02 am to
quote:

Youtube videos will reduce in resolution/quality when it detects lower bandwidth. This is the same concept. If they didn't the video would be pausing every 1 second to load.


That's not what this is at all though. If you read the article this is about data usage, not data speed. They don't throttle TMobile and Sprint users, just AT&T and Verizon, who both coincidentally offer home internet and Cable/Satellite TV services. This may have nothing to do with customers at all and just be corporate warfare.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 3/25/16 at 11:30 am to
quote:

Can the auto-throttle be overridden? It sounds like a good setting to have as the default, but if you have the data plan to handle it, people should be able to change the setting.


Yes, you can change the setting. I noticed it the other day on my phone. It notified me that it's on data saving mode by default. I turned it off. Problem solved.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78101 posts
Posted on 3/25/16 at 11:36 am to
quote:

Yes, you can change the setting. I noticed it the other day on my phone. It notified me that it's on data saving mode by default. I turned it off. Problem solved.


well that just goes against the whole netflix-is-evil thing doesnt it?
Posted by AndyCBR
Baton Rouge, LA
Member since Nov 2012
7548 posts
Posted on 3/25/16 at 7:13 pm to
It is very common to have a netflix stream be downgraded until the stream catches up.

What netflix doesn't do is throttle you based on your subscription plan or tier.

That is the fundamental tenet of net neutrality. That everyones connection has equal access regardless of ISP or pricing plan.

Posted by Mr Gardoki
AL
Member since Apr 2010
27652 posts
Posted on 3/25/16 at 9:52 pm to
If it's that easy then it's no issue
Posted by ell_13
Member since Apr 2013
85043 posts
Posted on 3/26/16 at 8:52 am to
"GOTCHA, Netflix! HAHAHA"


Posted by Guess
Down The Road
Member since Jun 2009
3773 posts
Posted on 3/26/16 at 12:06 pm to
quote:

That's not what this is at all though. If you read the article this is about data usage, not data speed. They don't throttle TMobile and Sprint users, just AT&T and Verizon, who both coincidentally offer home internet and Cable/Satellite TV services. This may have nothing to do with customers at all and just be corporate warfare.


Or maybe it's because AT&T and Verizon charge out the arse for data overages while "Sprint and T-Mobile have more consumer friendly policies" like they have said.

It's a business and not an altruistic policy. They are trying to avoid having people canceling their service because it was the primary reason for a couple hundred dollars added to their customers cell phone bills from using their service.
Posted by Guess
Down The Road
Member since Jun 2009
3773 posts
Posted on 3/26/16 at 12:28 pm to
I really don't see what's the big deal. Apparently Netflix has been doing this for like 5 YEARS. Everyone was happy with Netflix, AT&T, and Verizon the whole time.

It wasn't until T-Mobile CEO John Leger exposed this little secret after the BingeOn throttling Controversy that people are up in arms. Not to mention that T-Mobile customers on BingeOn still get more than twice the bandwith from Netflix than AT&T and Verizon. If they disable BingeOn they can get 200 times the bandwith in some places.
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