Nest nationwide outage. Honeywell just fine.

What happens when there's an outage? You have to set the temperature manually like some savage from 2010?

What if you're controlling a vacation house (or you're on vacation) and it can't get the schedule info from the cloud and leaves your house vulnerable to this heatwave?

same thing happened earlier this year:

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“Woke up to a dead nest and a very cold house,” a commenter wrote on the company’s forum. “Not good when you have a baby sleeping!”

“Mine is offline,” another customer tweeted. “Not enough battery (?) I’m traveling. Called nest. Known problem. No resolution


For those who are elderly or ill, or who have babies, a freezing house can have dire health consequences. Moreover, homeowners who installed a Nest in a weekend home, or who were on vacation, were also concerned that their pipes could freeze and burst, causing major damage.

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What really does happen? Does it hold at whatever temp it was set at before the outage? Do they stop functioning altogether? Does the unit remember anything at all about its schedule?

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read what i posted above.

all legitimate questions as to what is 'local' and what is pushed from the cloud.

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You mean you have to use your hands? That's like a baby's toy!

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way to grossly oversimplify the issue

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I would submit that a nationwide outage of fricking thermostats is indicative of insane design principles.

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upvote

The AI is taking control

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what would cause it to stop working properly as apparently has happened?

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in january the units went offline because they were incorrectly interpreting 'low battery' from the cloud and going into hibernation mode.

weird and not sure what happened this time but it seems like a bit too much reliance on the cloud for stuff that should be running locally.

FROM NEST

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My Nest Thermostat won’t turn on, what can I do to fix it?

The Nest Thermostat has a rechargeable battery that gets its charge directly through your heating or cooling system wires. If the battery level gets too low, the Nest Thermostat will shut down until the battery is recharged. A blinking red light indicates that it is charging and will eventually turn on.

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WTF. my honeywell either gets power from the c-wire or it doesn't. the CR2025 battery is just there to remember my wifi password and maybe the time of day.

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the fix can require customers to follow a nine-step procedure to manually restart the thermostat, which involves detaching the device from the wall, charging it with a USB cable for 15 minutes, reattaching it to the wall, pressing a series of buttons, charging it again for at least an hour, and then. …

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NEST support

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What kind of bullshite is that?

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stay woke

welcome friend. what you believed is 'local' is not. everything is now controlled by the MAN and you just found out even stuff you think is *yours* is not if they deem you unworthy.

Mine works fine. I've had no interruption in my access to the thermostat.

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Funny, but this does bring up some concerns. What really does happen? Does it hold at whatever temp it was set at before the outage? Do they stop functioning altogether? Does the unit remember anything at all about its schedule?

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Yeah, I honestly know very little about the Nest and how it functions. I have a basic programmable, non-wifi thermostat at home that I don't even program (I work from home, thermostat stays at 69F 24/7, auto-changes to heat when below 66. I don't even have a C-wire). It seems crazy to me that in the event of a network outage, the Nest wouldn't simply default to an internally stored schedule.

But the issue CAD mentioned where a network outage/glitch combo also caused the Nest to inaccurately report a low battery (and inexplicably not be able to draw power from the C-wire directly) is pretty fricked up.