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Home security question

Posted on 1/24/16 at 9:36 am
Posted by quadfest
NOLA
Member since Aug 2010
232 posts
Posted on 1/24/16 at 9:36 am
My wife and I are closing on our first home this week. I've been trying to read about home security systems. Was curious as to thoughts here. I've read about ADT and Vivint. Are there others out there to consider? It seems like you can take home security as far as you want.

TIA
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 1/24/16 at 9:55 am to
Does the house already have a security system installed? If so, shop around for monitoring services. You shouldn't pay more than about $20 a month for monitoring only. You should also insist on a month-to-month contract.

If you're starting from scratch with no system installed, you'll be offered a free system and installation for a much higher monthly charge with a three year contract. It's very similar to buying a new cell phone. In either case, shop around. Prices will vary widely. Be sure to include wired smoke and CO detectors in your specs.

BTW, the most effective security system of all is light--lots of it--all around the outside of your house.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 1/24/16 at 10:08 am to
Call a local company
Posted by quadfest
NOLA
Member since Aug 2010
232 posts
Posted on 1/24/16 at 10:08 am to
It already has a system installed. Any recs on monitoring services?

The light thing is a good point.
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 1/24/16 at 11:17 am to
quote:

Any recs on monitoring services?

I'm in Baton Rouge and use a local firm that actually maintains a call center here in town. A lot of companies don't have any local physical facilities and just farm it out to national centers out of state. Those charge only half or less of what the local service does and you can contract with them yourself if you don't mind an out-of-state monitoring service. I'm not familiar with the New Orleans market.
Posted by mrs evil cockroach
Kyle Field
Member since Sep 2013
58 posts
Posted on 1/25/16 at 7:54 am to
Vivint has nice technology; but be careful about their sales people...they are the worst.

FTR, we have Vivint and we like it.
Posted by idlewatcher
County Jail
Member since Jan 2012
79146 posts
Posted on 1/25/16 at 1:46 pm to
quote:

but be careful about their sales people...they are the worst.


No doubt. They train those guys well. Had to close the door on 2 of them recently
Posted by lsujro
north of the wall
Member since Jul 2007
3921 posts
Posted on 1/26/16 at 10:28 am to
i would avoid vivint and adt - you will be locked in to long term contract (up to 5 years) and overpay. for $20, you can pay a local company to monitor your system and cancel/switch anytime. i pay $24 and have an app that controls my system and ability to connect home automation devices.

just call a few local companies and ask them their rates. they will probably come take a look at your setup and quote you for free.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79217 posts
Posted on 1/26/16 at 11:53 am to
Local companies tend to be more expensive and more reliable IMO.

Worth it to me. We live in a major city where our security company is calling our cell within about 15 seconds of every alarm, and the police actually come within a few minutes if they're contacted.

FWIW, we most recently had ADT in a prior house, and while the customer service from ADT was still pretty bad, they nonetheless did get the police out reliably.
Posted by copper1116
Member since Apr 2012
48 posts
Posted on 1/26/16 at 12:26 pm to
What company do you have? I have a bare bones security system and would like to step up to an app.
Posted by lsujro
north of the wall
Member since Jul 2007
3921 posts
Posted on 1/26/16 at 1:11 pm to
quote:

What company do you have? I have a bare bones security system and would like to step up to an app.


i use a local company in shreveport. they install DMP systems, however. i think it would depend on what type of system you have in your house. they could probably just install a couple new components if your system was not compatible.

also, i completely disagree with previous poster re local companies charging more. there is another thread on here where people were posting their ADT bills - seems to be between $40-$70/mo. i had a friend who paid vivint $55/mo with a 5yr contract

call around to companies in your city (who are not ADT affiliates) and ask them what they can do and prices.
This post was edited on 1/26/16 at 1:12 pm
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 1/26/16 at 1:29 pm to
Local companies are going to be cheaper most of the time. For many of the mom and pop operations you are typically dealing with the owner. I much rather that than some disgruntled sales guy just trying to make a quick buck. A local guy will sell you what you need to best protect your house and not a one size fits all package that an ADT or the like will push on you.
Posted by fatboydave
Fat boy land
Member since Aug 2004
17979 posts
Posted on 1/26/16 at 1:52 pm to
We got local company to do monitoring for $17. The house had an ADT system installed already. Had a small fee (about $100)to change the board or keypad. Forget which.
Posted by LumbermanRon
BR
Member since Apr 2014
127 posts
Posted on 1/27/16 at 8:13 am to
certified or custom security
Posted by SniperActual6
Member since Nov 2014
121 posts
Posted on 1/27/16 at 4:16 pm to
Has anybody tried Eatels service? IHomeIQ I think it's called.
Posted by quadfest
NOLA
Member since Aug 2010
232 posts
Posted on 1/28/16 at 6:16 am to
Seems like the house is wired for ADT. We are going to see if we can find local team but also have ADT come out and check on the equipment at no charge.
Posted by lsujro
north of the wall
Member since Jul 2007
3921 posts
Posted on 1/28/16 at 10:37 am to
quote:

but also have ADT come out and check on the equipment at no charge.


why? any local company could use your existing wiring. at most, they may replace the keypad. another poster above said that was about $100. you would save that in 3 months with a local company. if ADT comes to your house and you aren't on contract, they are going to put the hard sell on you. there really is just no point in using them.
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