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EATEL to acquire Clear Choice Communications in Plaquemine

Posted on 4/24/17 at 8:22 pm
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38551 posts
Posted on 4/24/17 at 8:22 pm
Per their Twitter account.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/24/17 at 9:49 pm to
I just switched to Clear Choice a few months ago and have been happy. I hope Eatel doesn't frick it up.

Anybody with Eatel care to share their experience?
Posted by CubsFanBudMan
Member since Jul 2008
5075 posts
Posted on 4/24/17 at 9:52 pm to
quote:

Anybody with Eatel care to share their experience?


Only have Eatel internet, but it's cheaper than Cox, and I very rarely have any issues. Super happy with them for almost 8 years.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/24/17 at 10:13 pm to
Data cap? Speed/price?
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17142 posts
Posted on 4/25/17 at 10:31 am to
quote:

Data cap? Speed/price?


No data cap for me

speed: 50GBs

$65

straight fiber with an ethernet port acting as your "handoff"

You can literally run speedtest.net from a laptop directly connected to their port.

the one complaint I have is Eatel tech support is fine for outages but other higher level issues tend to be met with frustration.

They will disable your connection if they detect illegal downloading so be sure to use VPN if you use torrent sites.

Kodi can be run without issue.
Posted by CubsFanBudMan
Member since Jul 2008
5075 posts
Posted on 4/25/17 at 10:33 am to
No data cap that I'm aware of. I think I have the standard, which is 50 down/ 25 up for $73/month.

Eatel Internet Packages

Posted by King George
Member since Dec 2013
5368 posts
Posted on 4/25/17 at 10:42 am to
quote:

I just switched to Clear Choice a few months ago and have been happy
I always wondered how their product was. Thought about switching several times but always thought I'd end up running back to Cox.
Posted by 4WHLN
Drinking at the Cottage Inn
Member since Mar 2013
7581 posts
Posted on 4/25/17 at 10:48 am to
quote:

No data cap for me

speed: 50GBs

$65


Same here but I pay $75 I believe.

Only issue I ever had with them was on their Lightwave. But the customer service both in person and phone were always pleasant.
Posted by 4WHLN
Drinking at the Cottage Inn
Member since Mar 2013
7581 posts
Posted on 4/25/17 at 10:50 am to
quote:

They will disable your connection if they detect illegal downloading so be sure to use VPN if you use torrent sites.

Kodi can be run without issue.

I run a VPN for Kodi when I use it. Have they ever said anything about this questioning your use of a VPN? Or is VPN usage sorta fairly commonly used?
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38551 posts
Posted on 4/25/17 at 11:08 am to
I pay $74 for 100 down / 50 up with EATEL.

I use a VPN (PIA) almost all the time. No issues with torrents.

Customer service is fantastic. Service rarely and I do mean rarely goes out.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/25/17 at 11:33 am to
quote:

They will disable your connection if they detect illegal downloading so be sure to use VPN if you use torrent sites.
Ugh, I hate to hear this. Hopefully they only do this at the request of copyright holders, and they aren't "proactive" about it. If they do it without being asked to, that means they either stop all torrenting (I do a lot of legal torrenting), or they are inspecting your packets (that ain't right).

If I get cut off I'm going to be one pissed off customer.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38551 posts
Posted on 4/25/17 at 11:49 am to
quote:

Ugh, I hate to hear this. Hopefully they only do this at the request of copyright holders, and they aren't "proactive" about it. If they do it without being asked to, that means they either stop all torrenting (I do a lot of legal torrenting), or they are inspecting your packets (that ain't right).

If I get cut off I'm going to be one pissed off customer.


I've been disconnected once. Why? It was before I started using a VPN.

I really needed to secure my network better than "Linksys" for WiFi name and "linksys" for my password.

EATEL "helped" me make my network secure and since then, I haven't had a problem keeping my neighbor's son out and off of my network.



This post was edited on 4/25/17 at 11:55 am
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/25/17 at 11:55 am to
quote:

I've been disconnected once.
Did they give you any warning first?
quote:

It was before I started using a VPN.
It's going to be pretty shitty if I have to pay a third party to get the type of service I should be getting already.
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17142 posts
Posted on 4/25/17 at 12:11 pm to
quote:

Did they give you any warning first?


No warnings

They are proactive. I doubt they are "inspecting packets".

They probably have a trigger on their router that if a client requests to connect to certain known sites to go ahead and disable their service. It doesn't happen on the first connection. It is usually after 2-3 times.

My son got us disco'd for trying to download movies one time. It took a phone call and verbal assurances we won't do it again. They threatened that if we are caught doing it again they may discconnect the service permanently

Again, VPN and you are fine
This post was edited on 4/25/17 at 12:12 pm
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/25/17 at 12:15 pm to
quote:

They threatened that if we are caught doing it again they may discconnect the service permanently
IMO that's no way to treat a customer.
quote:

Again, VPN and you are fine
Until they decide to start throttling or disconnecting VPN users. Apparently they have no problem disconnecting customers based upon the sites they visit, why not VPN users next?
Posted by CubsFanBudMan
Member since Jul 2008
5075 posts
Posted on 4/25/17 at 1:40 pm to
I use IPTorrents and haven't had any problems. I don't know if it's because I don't do a lot of it, or if they aren't watching that one.
Posted by Brian Wilson
Member since Mar 2012
2018 posts
Posted on 4/25/17 at 2:05 pm to
Eatel is great.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38551 posts
Posted on 4/25/17 at 5:02 pm to
quote:

Did they give you any warning first?


No, I was out of state for work and my wife called me to let me know the internet wasn't working. I called EATEL on 3 way and they "helped" us.

My wife knew what to do. :-)
Posted by MikeBRLA
Baton Rouge
Member since Jun 2005
16474 posts
Posted on 4/25/17 at 8:47 pm to
quote:

why not VPN users next?


BC VPNs are used for legitimate purposes, not just for hiding your IP.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 4/25/17 at 10:39 pm to
quote:

BC VPNs are used for legitimate purposes, not just for hiding your IP.

Plenty of legit uses for torrents.

But, considering most legit uses of VPNs are for work/business purposes, sounds like a good way to force users to business class service.
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