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AT&T wireless

Posted on 10/6/14 at 12:53 pm
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27699 posts
Posted on 10/6/14 at 12:53 pm
so my wife just upgraded to the iphone 6 and they are saying that we now have to pay a $40 line charge,it use to be only $15.

my upgrade is next month and same will happen for me.

WTF- that's $50 in fees on top of the monthly plan. what am I missing here?

do all carriers charge this?
Posted by Murtagh
Metairie, La
Member since Feb 2008
2044 posts
Posted on 10/6/14 at 1:00 pm to
they'll give you a $25 credit per line if you "rent" it through them.
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5345 posts
Posted on 10/6/14 at 1:02 pm to
quote:

they'll give you a $25 credit per line if you "rent" it through them.


Why are you putting rent in quotes? You're paying a monthly price for the phone until you pay for the phone. I think $40 is your unlimited voice and text charge, then you pay data, then you pay the monthly 0% finance cost for the phone until you pay for the phone. After it's paid off, that charge comes off.

ETA: Never mind, see my next post.
This post was edited on 10/6/14 at 1:09 pm
Posted by Murtagh
Metairie, La
Member since Feb 2008
2044 posts
Posted on 10/6/14 at 1:04 pm to
if you buy your phone outright, they charge the 40 bucks. If you do their monthly plan, they give you a $25 credit per line.
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5345 posts
Posted on 10/6/14 at 1:07 pm to
Yeah, that's right.

OP, scroll down: LINK
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 10/6/14 at 1:08 pm to
need more info


were you on an ATT next plan temporarily?


the extra 25 bucks is to essentially make you pay for the phone over the 2 year period, along with your 199 or whatever down payment

its not worded that way but its basically what you are doing



now, if you're on a Next plan, the line charge would only be 15 bucks on qualifying plans, but you'd also have to be a monthly note for the phone you are buying

both plans in most cases come out very similarly, but the Next plans allow more freedom upgrade sooner and some other perks

carriers are moving away from contracts and subsidized phones which I feel is actually a good thing for customers
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 10/6/14 at 1:09 pm to
quote:

if you buy your phone outright, they charge the 40 bucks. If you do their monthly plan, they give you a $25 credit per line.


i'm pretty sure you should get the 25 dollar credit as long as you have a phone thats not under contract and thats paid off completely


if not, you are definitely getting hosed
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 10/6/14 at 1:09 pm to
quote:

so my wife just upgraded to the iphone 6 and they are saying that we now have to pay a $40 line charge,it use to be only $15.

my upgrade is next month and same will happen for me.

WTF- that's $50 in fees on top of the monthly plan. what am I missing here?

do all carriers charge this?


Were you previously doing subsidized phones, and an ATT rep put you on the Next plan without your permission?
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27699 posts
Posted on 10/6/14 at 1:41 pm to
It's sometning new that just went away


Everyone was getting grandfathered in and the $25 credit is going away. Just called

Wife and I both just upgrade and pay the $199 and sign a two year agreement.

We have never done the next program. This is new and will affect everyone. Basically our bill is going up $50
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27699 posts
Posted on 10/6/14 at 2:11 pm to
Did you buy a shiny new iPhone 6 from AT&T Wireless? You might want to check your next monthly bill for an increased charge.

Some AT&T customers upgrading to the iPhone 6 received a surprising text alert this morning saying the carrier has hiked the monthly “smartphone access charge” to $40 for anyone renewing a two-year Mobile Share Value plan agreement. Naturally, the carrier waited until it was swamped with an unprecedented amount of iPhone 6 pre-orders before telling customers they’d be paying an extra $600 over two years — nearly enough to buy an unlocked iPhone 6 outright.






AT&T says certain users are “no longer eligible for the discounted pricing” that reduced the $40 monthly access charge down to $15 or $25, depending upon when they signed up.

The increased charge applies to people who buy a discounted phone under the traditional pricing structure, where the carrier recoups the purchase price over the course of the two-year contract. Those who buy a new phone at full price or opt into AT&T Next — which charges subscribers an extra monthly fee but lets them upgrade to a new device each year — can still get the discounted access charge.

Customers who noticed the increased fee are not happy, as can be seen by angry reactions on Twitter:



During previous iPhone launches, when AT&T customers renewed a two-year agreement they received the iPhone at a discounted price, with the carrier recouping the costs over the course of the contract. Now AT&T charges users between $15 and $25 extra per month as part of the access fee if they choose a new two-year plan. That’s on top of the $40 upgrade fee you also pay when you buy your iPhone 6.

It’s all part of the changing landscape of the mobile industry, where T-Mobile’s innovative pricing is shaking things up and forcing bigger players like AT&T and Verizon Wireless to evolve. AT&T appears to be using the popularity of the iPhone to help push customers toward its AT&T Next offering.

Read more at LINK
Posted by CBLSU316
Far Right of Left
Member since Jun 2008
11392 posts
Posted on 10/6/14 at 2:22 pm to
I had a $40 upgrade fee...........its a one time fee though.
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27699 posts
Posted on 10/6/14 at 2:34 pm to
the lady told me, if you upgrading to an iphone 6 and did a 2 year commitment on a shared plan, your bill went up $25
Posted by mctiger1985
Baton Rouge
Member since Oct 2009
3693 posts
Posted on 10/6/14 at 3:02 pm to
If you sign a two year contract, then yes, you will get charged $40 a month.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 10/6/14 at 3:08 pm to
It's their way of making more money all the while trying to switch everyone to ATT Next and making the customers think they're getting a deal.
Posted by CBLSU316
Far Right of Left
Member since Jun 2008
11392 posts
Posted on 10/6/14 at 4:15 pm to
I signed and additional 2yr contract paid the $199 for my iPhone 6 and a one time $40 upgrade fee that will be on my next bill. After that my bill goes back to exactly what it was before.
Posted by BigHoss
Offshore
Member since Apr 2010
3353 posts
Posted on 10/6/14 at 4:44 pm to
same thing here, on a family plan, they didnt tell us when we switched over that if we bought a new phone through them it would go from 15 dollar a line to 40 dollars a line. so when i want an iphone6 i will buy it out right, that way i am

a. not under a 2 year agreement with it.
b. paying less money, iphone6 is 600 bucks
25 extra dollars over 2 years is 600 bucks plus the 300 dollar iphone
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 10/6/14 at 4:46 pm to
Same thing basically as switching to "Next"

You keep the discount but pay for the phone outright. Only difference is you get free financing so you don't have to front 649
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80770 posts
Posted on 10/6/14 at 9:18 pm to
Sounds like you were suckered into their newest "plan"

If you don't upgrade through the Next program, you get $25 more charged to your bill
Posted by BigHoss
Offshore
Member since Apr 2010
3353 posts
Posted on 10/7/14 at 12:51 pm to
even with next, our price goes up, it goes up to 40 then we get a 15 dollar a month discount per line

but if you do the next program, you pay more for the phone than buying out right
Posted by Delacroix
Member since Oct 2008
3985 posts
Posted on 10/7/14 at 1:18 pm to
This sounds like it is only with a shared plan, not an individual plan? I called ATT and they said if i renewed my 2 year contract for the Iphone 6 that there would only be a 40$ one time charge and my bill should remain the same
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