need some help with dads computer

Sounds like you need some help with your dad.

Honestly you should probably install Linux for him.

Lock it down. Set yourself up as an administrator and just give him guest privileges. Buy a decent security suite (you can get a Trend Micro 5-pc license on e-bay for fifteen bucks). Don't give him the administrator password.

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I don't know what to tell him. where would you start if you were him?

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I would wipe his computer, install linux, and let him surf away. The next time they call let him play along all day, they won't be able to do shite.

Here is what I do for my older relatives who can not spell "PC" by themselves. Some of them do not live near me so it is important to get something that works to minimize trips to see them.

I install Norton Internet Security and Norton Utilities. Utilities is a lifetime subscription. Internet Security is an annual renewal.

I install and run the free version of Malwarebytes. As per it's name, it gets rid of a lot of malware. Do NOT accept their trial version of the paid software if you use any other internet security software.

I also install CCleaner. It is similar to Norton Utilities but different enough to be useful. Details upon request.

Schedule the Norton Utilities to run at bootup.

I have relatives who turn off the computer with the power button and do not get an orderly Windows shutdown. Norton Utilities helps to repair this damage.

I get Norton Internet Security from Fry's Electronics. On sale for $40 for 3 PCs and it includes Norton Utilities. Sometimes the rebates make it free!

No more 100 mile round trips for computer issues.

For old people, their email is their contact with the outer world!

For relatives out of state, I use Teamviewer. My computer controls their computer as if I were sitting at their keyboard using their mouse. No more 1,000 mile round trips to fix their computers.

Although I have not had to use it, I really like the prior suggestion of setting up multiple login accounts. Give the master account admin permissions which you need to install programs and updates. Do not give your father's account admin permissions. He should then not be able to install the malware programs that are currently popping up on his screen.

The hardest thing for me to teach my older relatives was this: When you install legitimate software updates (Adobe, Realplayer, etc), you have to check every item on every screen. They offer to install other software for free and they have the permission box prechecked. You MUST uncheck these boxes or your computer gets junked up.

Others will disagree with this, but you sound limited in your knowledge of operating systems and you probably want something that is easy to implement and easy to understand.

Try the items I have used for years that work for me. If you still have problems, then try setting up different login accounts with and without admin permissions.

Your father does not need to be learning a new operating system! He has enough problems with the one he has been using for 5 years.