VOIP for business?

I have never used it myself, but a couple of clients I worked for used CBeyond for T1/VOIP and had no complaints.

Since I'm an audio engineer I do bring a special ear to the process, but I can hear the quality degradation of a VoIP line. Best way to describe the effect: it's as if the first letter of many of the words have been cut off.

If you can live with your customers hearing "'est way to 'escribe 'he 'ffect", go for it.

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We installed Cisco voip this year. We use power over ethernet which simplifies office cabling - one jack / one cable for phone and computer but caused us to upgrade our network switches. In some cases we had to replace Cat 3 cables. It was a smooth transition. No voice quality / reliability issues.

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What you are describing is a VOIP on premis PBX system. The OP is asking about a VOIP carrier which is something completely different.

I'll second what the other poster said about if you have more than 3 or 4 phones you are going to want to use some sort of on premis system. Registering tons of phones to a system in the cloud is for the birds.

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Since I'm an audio engineer I do bring a special ear to the process, but I can hear the quality degradation of a VoIP line. Best way to describe the effect: it's as if the first letter of many of the words have been cut off.

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This can happen if the system isn't configured correctly. Specifically a feature called "voice activity detection". One should always disable this "feature".

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MikeBRLA

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Thanks, that's a great word-specific tool that I can add to my kit. Folks seem to think that just because I can make a radio station work that I can help them vet phone services. "Well, um, sure, (runs off to check TD...) you just ask the sales engineer [this] to see if he knows what he's talking about."

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ADLSUNSU

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Have a particular VoIP codec that you like? From a quick search I found this discussion. Worthwhile? BS?

Small office with 4 users, iPhones for all. Will have 6 phones in facility in all, and like the feature of having the iPhones appear as "office" phones when calling/answering from job sites or on the road.

Currently have a pbX system with voice mail through ATT landline. Also have Charter Internet 6ombps.

So, to recap, we would like 5 desktop phones, 1 breakroom phone, 1 fax line (and yes, some of our clients still fax), and integrate 4 iPhones into the mix. I was looking for a reliable VoIP carrier and provider to use with our Charter high speed cable internet.

Thanks for the input.

John

Yes, we use Shoretel Voip internally and are on AT&T's digital voip network externally.

It cut our monthly bill in half and the service is better.