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Been on hold with ADT for 13+ minutes about an alarm event...

Posted on 4/19/14 at 6:32 pm
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 4/19/14 at 6:32 pm
Anyone got another company or self-monitoring system they recommend?
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120260 posts
Posted on 4/19/14 at 6:33 pm to
Get a local monitoring company
Posted by FloridaMike
Member since Dec 2012
1524 posts
Posted on 4/19/14 at 6:33 pm to
I bet if you hook up a keg in your garage PeeJ would come guard your house for free
Posted by FLBooGoTigs1
Nocatee, FL.
Member since Jan 2008
54503 posts
Posted on 4/19/14 at 6:36 pm to
You got Lester jackson and safetouch in your area?
Posted by rantfan
new iberia la
Member since Nov 2012
14110 posts
Posted on 4/19/14 at 6:37 pm to
Where you live golfer?
Acadiana region-Acadiana Security Plus
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 4/19/14 at 6:39 pm to
BR. Now their telling me the alarm isn't on and it didn't reset itself so they can't turn it back on.

Getting a new company on Monday.
Posted by BRgetthenet
Member since Oct 2011
117696 posts
Posted on 4/19/14 at 6:39 pm to
Do you have signs of forced entry?
Posted by Tigerpaw123
Louisiana
Member since Mar 2007
17258 posts
Posted on 4/19/14 at 6:39 pm to
Tommy's locks and alarms out of Hammond, 17.50 a month, tell them I sent you and I get a credit
Posted by Rebel
Graceland
Member since Jan 2005
131369 posts
Posted on 4/19/14 at 6:40 pm to
ADT is actually a good company. Don't know why you're on hold so long, but consider a good portion of the US is on vacation.

Life Shield is a great company. I think Directv owns them.

I would not advise Vivint (sp) they are a high pressure sales company.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 4/19/14 at 6:41 pm to
ADT always calls us when our alarm goes off for a minute... kinda nice never had an issue
Posted by Jones
Member since Oct 2005
90500 posts
Posted on 4/19/14 at 6:41 pm to
Allied is very good in BR. They're on top of their shite when I break in my house cause I locked myself out
Posted by McKeezy
Jacksonville, FL
Member since Aug 2010
3940 posts
Posted on 4/19/14 at 6:43 pm to
quote:

jacksonville, FL


quote:

You got Lester jackson and safetouch in your area?


I think we are the only ones that have to put up with that on the radio
Posted by Nynna11
Member since Jul 2012
474 posts
Posted on 4/19/14 at 6:50 pm to
We used Tommy's Locks and Alarms when we lived in Ponchatoula and had poor service. When installed during construction they forgot one of the window contacts and wouldn't fix it. Then lightening struck one night and zapped the system....couldn't turn off a shrill tone and they wouldn't come out - had to wake the kids up and leave home for the night.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 4/19/14 at 6:50 pm to
quote:

ADT always calls us when our alarm goes off for a minute... kinda nice never had an issue


They called. Motion sensor went off. Not all of my windows are connected so I told them to send the police since I'm out of town and said send the police. 90 minutes later I have to call back and wait on hold to ask them what happened.

They also said they can't reset the alarm for me since I didn't buy some extra package.

Pretty much pointless for them to be monitoring my house if this is the case.
Posted by Jambo
Baton Rouge
Member since Aug 2009
2236 posts
Posted on 4/19/14 at 6:52 pm to
Alarm Center Security is the tits.
Tom is on top of his game over there.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 4/19/14 at 6:52 pm to
Eh we trust our neighbor so they have a key to our house and vice versa
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 4/19/14 at 6:53 pm to
quote:

Eh we trust our neighbor so they have a key to our house and vice versa


Same here but they are out today too.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 4/19/14 at 6:54 pm to
That's just bad luck
Posted by Uncle Stu
#AlbinoLivesMatter
Member since Aug 2004
33659 posts
Posted on 4/19/14 at 6:55 pm to
quote:

Get a local monitoring company

this

ADT/Tyco, or whatever they call themselves are the absolute worst. All they care about is the install and the ironclad monitoring contract, after that, they could give a frick about you and your problem
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 4/19/14 at 7:01 pm to
Yea. The good news everything was fine lol.
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