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Started By
Message
re: Salespeople... How much do you hate cold calling?
Posted on 8/4/14 at 1:43 pm to RummelTiger
Posted on 8/4/14 at 1:43 pm to RummelTiger
I used to love it when I sold ins.
Some of my biggest clients resulted from cold calls.
And by cold call I mean a face to face.. Not a phone call.
Matter of fact I used to have a weekly goal of selling one policy per week on a cold call.. Obv sometimes it would carry over from the previous week, but I was pretty good at it.
People in general like me.
Some of my biggest clients resulted from cold calls.
And by cold call I mean a face to face.. Not a phone call.
Matter of fact I used to have a weekly goal of selling one policy per week on a cold call.. Obv sometimes it would carry over from the previous week, but I was pretty good at it.
People in general like me.
1
Posted on 8/4/14 at 1:44 pm to TIGRLEE
quote:FIFY
White people in general like me.
Posted on 8/4/14 at 1:49 pm to FT
I've always had to do it as some component of my job. Either through email or phone. Pretty much second nature to me now. I used to have some key notes I'd use for a script. Now I just go with it.
Posted on 8/4/14 at 1:49 pm to FT
Luckily for me that's the majority.... It's a numbers business 
This post was edited on 8/4/14 at 1:50 pm
Posted on 8/4/14 at 1:56 pm to FT
quote:
FT
What do you sell?
Posted on 8/4/14 at 1:57 pm to Gotta have DeZeier
Insurance (auto, home life, annuities, health, commercial; basically all the insurance 
) and some financial products.
) and some financial products.Posted on 8/4/14 at 2:00 pm to FT
One of the things I've gotten good at is selling on the phone without actually "selling". My entire objective on the phone and in the first visits is to gain their trust and learn about them.
If you just shut up and let them talk you get some pretty valuable information.
If you just shut up and let them talk you get some pretty valuable information.
Posted on 8/4/14 at 2:01 pm to Golfer
quote:This. The single best question is "Why are you looking to buy [insert literally fricking any product here]?"
If you just shut up and let them talk you get some pretty valuable information.
That's usually enough for them to talk for like 15 minutes about exactly what they want.
Posted on 8/4/14 at 2:02 pm to FT
Captive or independent?
Posted on 8/4/14 at 2:03 pm to iknowmorethanyou
Captive with a little bit of independence. We have a few extra companies since it's Louisiana and homeowners can be tough to write.
Posted on 8/4/14 at 2:10 pm to FT
Serious question, if you don't like cold calling then why did you get into sales? My biggest customers all came from cold calling. I do the majority of cold calling in person unless I get a qualified referral then I'll make a phone call.
Posted on 8/4/14 at 2:11 pm to FT
That makes it a bit tougher. Most prospective customers prefer brokers to agents. Good luck!
Posted on 8/4/14 at 2:11 pm to NewIberiaHaircut
Because frick Mondays.
And because I had a pretty solid book of business in Atlanta and I'm having to start over here. I don't mind it, I'd just rather build my book and start working with more referrals like I used to.
And because I had a pretty solid book of business in Atlanta and I'm having to start over here. I don't mind it, I'd just rather build my book and start working with more referrals like I used to.
Posted on 8/4/14 at 2:14 pm to FT
Starting over sucks! Good luck and hang in there.
Posted on 8/4/14 at 2:41 pm to Golfer
Below are some tips that I share with my teams:
Use the customer's name. It encourages friendliness. And makes the prospect more agreeable to buying, i.e. the appointment from you.
Don't waste time. Be friendly, but be direct. Remember, people don't mind talking on the phone, but they do mind wasting time.
Clearly state the reason for your call. Use short statements, with open-ended questions designed to gain a response. Repeat important phrases and major points.
Listen to your prospect. It's not what you have to sell - it's what the customer wants to buy. Your prospect may have needs other than what you've discussed. You won't know that unless you listen.
Use the customer's name. It encourages friendliness. And makes the prospect more agreeable to buying, i.e. the appointment from you.
Don't waste time. Be friendly, but be direct. Remember, people don't mind talking on the phone, but they do mind wasting time.
Clearly state the reason for your call. Use short statements, with open-ended questions designed to gain a response. Repeat important phrases and major points.
Listen to your prospect. It's not what you have to sell - it's what the customer wants to buy. Your prospect may have needs other than what you've discussed. You won't know that unless you listen.
Posted on 8/4/14 at 2:45 pm to Will Cover
quote:
Listen to your prospect. It's not what you have to sell - it's what the customer wants to buy. Your prospect may have needs other than what you've discussed. You won't know that unless you listen.
This! I always tell my prospects that I'm looking to earn their business and ask how I can best position myself to do so. Most of the time they will shoot straight and give me the roadtrack to earning their business.
Be respectful, be to the point, and ask for the business.
This post was edited on 8/4/14 at 2:47 pm
Posted on 8/4/14 at 2:59 pm to FT
I've worked in purchasing for 10 years and sometimes its as awkward for me to receive your calls as it is for you to make it. The best way to get on my good side is to make an appointment or start the conversation over the phone with asking me if this is a good time to discuss business. Purchasers often have daily deadlines so respect for my time is really appreciated.
Posted on 8/4/14 at 3:02 pm to ThuperThumpin
quote:I do this every. Single. Time.
or start the conversation over the phone with asking me if this is a good time to discuss business
Posted on 8/4/14 at 3:56 pm to Shexter
quote:
Phone Sales. Are. The. Freaking. Worst.
What ever happened to "do not call lists"? You get on one and the calls seem to increase!
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