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re: IT types email down issues ....

Posted on 5/21/14 at 11:31 am to
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77964 posts
Posted on 5/21/14 at 11:31 am to
quote:

DNS records can take 24-48 hours to replicate around the entire internet, so it may work for one server but not another. Always do this late on a Friday.


K thanks guys. Guess I'll just wait it out while my whole fricking buinsess is basically shut down.



You didn't plan this out very well.
Posted by Pennymoney
Member since Sep 2012
667 posts
Posted on 5/21/14 at 11:32 am to
quote:

Are you connecting to a WiFi at work with your iPad? Meaning your PC and your iPad are accessing the internet via your work network? If so, I would suspect you have a bad entry on your local DNS server that needs to be updated. It would work at home b/c your internet provider there has the updated DNS records that have propagated after the changed was made.



Yes. For example I'm on Cox at work. ATT for cellphone, and Uverse at home.

Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77964 posts
Posted on 5/21/14 at 11:35 am to
quote:

Are you connecting to a WiFi at work with your iPad? Meaning your PC and your iPad are accessing the internet via your work network? If so, I would suspect you have a bad entry on your local DNS server that needs to be updated. It would work at home b/c your internet provider there has the updated DNS records that have propagated after the changed was made.


quote:

Yes. For example I'm on Cox at work. ATT for cellphone, and Uverse at home.



That screams to me that you are missing an internal DNS entry.
Posted by Pennymoney
Member since Sep 2012
667 posts
Posted on 5/21/14 at 11:36 am to
quote:

That screams to me that you are missing an internal DNS entry.



What's the fix?

Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77964 posts
Posted on 5/21/14 at 11:37 am to
quote:

What's the fix?



Find your erroneous internal DNS entry and correct it.

Do you host your own Exchange on your site ? Or are you doing hosted Exchange with someone ?

Are you even using Exchange or some other email provider ?
This post was edited on 5/21/14 at 11:39 am
Posted by junkfunky
Member since Jan 2011
33891 posts
Posted on 5/21/14 at 11:43 am to
Something about St. George
Posted by Pennymoney
Member since Sep 2012
667 posts
Posted on 5/21/14 at 11:49 am to
[quote]Find your erroneous internal DNS entry and correct it.
OK
Do you host your own Exchange on your site ? Or are you doing hosted Exchange with someone ?

My IT guy is hosting.

Are you even using Exchange or some other email provider ?

No clue.
Posted by VetteGuy
Member since Feb 2008
28164 posts
Posted on 5/21/14 at 11:50 am to
quote:

My IT guy is hosting.


Find another company, seriously.
Posted by sfdurst
New Iberia
Member since Dec 2009
195 posts
Posted on 5/21/14 at 11:53 am to
quote:

Find another company, seriously.


I would concur, this is a pretty basic systems administration task. I would be concerned if this is your first project with them. Just out of curiosity, who are you using for your IT Services?
This post was edited on 5/21/14 at 11:54 am
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77964 posts
Posted on 5/21/14 at 11:59 am to
quote:

I would concur, this is a pretty basic systems administration task. I would be concerned if this is your first project with them.


Yeah this definitely wasn't handled very well.

We changed our ISP and our DNS provider at the same time and had a total of about 60 seconds of downtime.
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