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Started By
Message
How long has Cox been out?
Posted on 8/15/16 at 9:04 pm
Posted on 8/15/16 at 9:04 pm
We cut short our vacation and back into town on Saturday because of the flooding only to find Cox cable and internet out at my house. That was around 1:00 on Saturday. It's still out now.
13
Posted on 8/15/16 at 9:05 pm to KLSU
For me about the same time on Saturday. Talk about shitting the bed during crunch time.
This post was edited on 8/15/16 at 9:08 pm
Posted on 8/15/16 at 9:07 pm to jdd48
Tell me about it. I mean I know shite happens but 3 day outage with no idea when it will be fixed is horrible. Really could have used internet to help communicate with family.
Posted on 8/15/16 at 9:13 pm to KLSU
You should switch to Verizon.
frick Cox and their silly "record flooding" excuse.
frick Cox and their silly "record flooding" excuse.
Posted on 8/15/16 at 9:16 pm to KLSU
My mom's has been out since Friday morning, before all this started
F them
F them
Posted on 8/15/16 at 9:17 pm to KLSU
(no message)
This post was edited on 3/8/21 at 11:52 am
Posted on 8/15/16 at 9:18 pm to KLSU
Cox never went out at my house.
Posted on 8/15/16 at 9:18 pm to Btrtigerfan
quote:
silly "record flooding" excuse
I get that - shite, often unexpected, can and will happen. But it's a really bad look when Sprint, Verizon, and T-Mobile never missed a beat while the two largest communications providers in the area, Cox and ATT, both failed miserably at the most critical time.
Posted on 8/15/16 at 9:18 pm to LSUMJ
Cox in Denham took water around 11 am Saturday morning. Cable service stopped about the same time. They took about 4-5 ft and water just cleared out this morning.
I know this because my mom lives close by.
I know this because my mom lives close by.
Posted on 8/15/16 at 9:19 pm to KLSU
Their Headend in Denham had 3' of water in it. They had to power it down and are in the process of getting it cleaned up and back online ASAP.
Posted on 8/15/16 at 9:19 pm to KLSU
I'm dropping cox and going to direct tv
Posted on 8/15/16 at 9:21 pm to DaphneTigah
This post was edited on 3/8/21 at 11:52 am
Posted on 8/15/16 at 9:24 pm to graychef
Last I checked IT equipment and bayou water don't mix well.
Posted on 8/15/16 at 9:28 pm to graychef
Yeah, they do. They are called "overhead".
Posted on 8/15/16 at 9:33 pm to graychef
People love to beat up on the cable companies and rightfully so but I can tell you without question that Cox sets the standard in the Cable TV/Broadband industry in terms of having the best Critical Facility & outside plant infrastructure. All of the other big broadband communication (Cable) companies are light years behind Cox.
With that said, I would remind everyone that Baton Rouge is recovering from a once in a life time event and should remember that communications is going to be spotty for a while. Im sure Cox will be providing some credits to their customers that are being impacted by this long term outage.
With that said, I would remind everyone that Baton Rouge is recovering from a once in a life time event and should remember that communications is going to be spotty for a while. Im sure Cox will be providing some credits to their customers that are being impacted by this long term outage.
This post was edited on 8/15/16 at 9:35 pm
Posted on 8/15/16 at 9:41 pm to DaphneTigah
I didn't flood. Nobody in my neighborhood or surrounding neighborhoods flooded. Cox has still been out since Saturday or maybe before I went out of town Thursday evening
This post was edited on 8/15/16 at 9:43 pm
Posted on 8/15/16 at 9:55 pm to DaphneTigah
I don't really agree with this.
Posted on 8/15/16 at 9:57 pm to KLSU
I understand but the building that has all the fiber and IT gear that pumps Internet, phone and cable to your house did flood and is damaged. I just pinged some folks I know at Cox Corp on when they expect to have services restored in that part of BR and will update when I hear back.
Posted on 8/15/16 at 9:57 pm to KLSU
What in the world did people do before cable and cellphones? It's a wonder out species survived. 
That said, surprisingly, my DirecTV hasn't gone out once.
That said, surprisingly, my DirecTV hasn't gone out once.
Posted on 8/15/16 at 9:57 pm to KLSU
You can still get every local channel with an antenna, the HD picture is surprisingly good
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