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re: From Sammy's Grill to Willie's Restaurant
Posted on 3/12/17 at 4:05 pm to LSUGrrrl
Posted on 3/12/17 at 4:05 pm to LSUGrrrl
quote:
Agreed. She says she refused the order when they put it in front of her and didn't eat a bite. I've seen nothing stating she ate any of the food. If she ate it, she pays. If she didn't, she's right.
Manager handled it poorly grabbing her phone. Customer handled it poorly for making such a public incident out of it. I think they are both wrong.
I agree with all of this. She says she never touched the food. A restaurant shouldn't try to charge somebody 50% for an order that is untouched and incorrect.
1
Posted on 3/12/17 at 4:06 pm to Will Cover
It's time white people start recording the service we get from black people
Posted on 3/12/17 at 4:06 pm to tgrbaitn08
Posted on 3/12/17 at 4:06 pm to GFunk
quote:
The stupidity of anyone acting like a policy or procedure is something a business should be required to post or produce on demand for a customer for them to review is just that. Stupid.
Whether policies and procedures are for back end staff or employees only, or whether they are printed on menus. Anything provided to the customer is done so at the choice of the owner. NOT the customer. Customers can't demand or bark orders at staff and causing a scene is an invitation for a business owner or manager to invoke a policy of removing you from said business.
Ask all you like. They aren't required to say anything to you beforehand.
Fleur De Lis doesn't tell you cash only. They may have it posted but I've never seen it. I can assure you I'm not going to "demand," to see a policy because I don't like it...and I wouldn't expect them to. Even if I asked.
Because that's not how shite in the real world works. Anyone disagreeing is confused.
+10000% correct.
Posted on 3/12/17 at 4:07 pm to tigerpimpbot
quote:Yeah, that's kind of a retarded response to that problem. That only made matters worse. If they would have taken the plate back and made this diva something else, she would have strutted her fat black arse out the door and waited till she left to claim racism.
A restaurant shouldn't try to charge somebody 50% for an order that is untouched and incorrect.
Posted on 3/12/17 at 4:07 pm to GFunk
quote:
Fleur De Lis doesn't tell you cash only. They may have it posted but I've never seen it.
It's posted in the bar and on the outside pickup window
Posted on 3/12/17 at 4:08 pm to GFunk
quote:
Fleur De Lis doesn't tell you cash only. They may have it posted but I've never seen it. I can assure you I'm not going to "demand," to see a policy because I don't like it...and I wouldn't expect them to. Even if I asked.
I do not know where it is posted but I knew it was cash only when I was seated. Probably on the front door and menu.
Restaurants with a pervasive problem of people refusing to pay for what they order should set up like McCalister's or Jason's Deli and require payment before service.
The power that we have over businesses is our choice to patronize them. If they provide bad service or don't produce an experience to your preference, you don't have to return. But you should pay for what you ordered. And you should tip for good service.
I rarely receive bad service and I rarely, if ever get bad food - especially in most local Louisiana restaurants. Louisiana is a food culture. Even the "weak" restaurants offer pretty good food.
This post was edited on 3/12/17 at 4:26 pm
Posted on 3/12/17 at 4:13 pm to LSUGrrrl
quote:
LSUGrrrl
Ive never seen it and yet I've never complained about the policy, nor my lack of knowledge of it or the fact that it's posted.
Your prior posts here are myopic. A business owner serves you but is not required to do so. You're absolutely correct in that she can ask, but a biz owner isn't required to answer in the affirmative.
Or have you missed that sign in most businesses where they mention they have the right to refuse service to anyone?
This post was edited on 3/12/17 at 4:14 pm
Posted on 3/12/17 at 4:13 pm to RealityTiger
quote:
Yeah, that's kind of a retarded response to that problem.
yeah, it is.
restaurants should just eat the cost if people decide to be assholes and not pay for their food?
Posted on 3/12/17 at 4:14 pm to member12
Love Willie's & never had any issues....even when FIL Sent a dish back once.
This woman probably comes in with an attitude & it wouldn't be hard to notice. Maybe she should just stick with fast food.
This woman probably comes in with an attitude & it wouldn't be hard to notice. Maybe she should just stick with fast food.
Posted on 3/12/17 at 4:23 pm to GFunk
quote:
Or have you missed that sign in most businesses where they mention they have the right to refuse service to anyone?
I disagree with you and 08 and I am NOT the least bit confused. Of course they can refuse service...before they serve you. Do you think they can bring you chicken when you order steak and charge you 50% if you don't touch it? I agree that policies do NOT have to be posted but you are opening yourself up for this kind of stuff if you make things up that you can not support.
If this is truly their policy then IT is myopic and such a policy, by its unfair nature should definitely be posted.
But you know it never would be because no such policy exists.
Posted on 3/12/17 at 4:25 pm to Will Cover
Did she eat the food? I'm not looking at her Facebook page for more info.
Posted on 3/12/17 at 4:25 pm to cito
Apparently NOT....
Posted on 3/12/17 at 4:29 pm to LCA131
It is obvious from her Facebook review that she purposely set out to start some kind of racial controversy to obtain internet fame.
Pathetic
Pathetic
This post was edited on 3/12/17 at 4:30 pm
Posted on 3/12/17 at 4:29 pm to Will Cover
At Crawfish Town USA last night there was a loud commotion at the hostess stand. Then one girl in braids started dropping f bombs. Then one lady yelled is this place owned by white people! There is nothing but crackas in here. The manager, who is black, asked them to leave.
Waiting to find out how they were accosted.
Waiting to find out how they were accosted.
This post was edited on 3/12/17 at 4:33 pm
Posted on 3/12/17 at 4:33 pm to Eighteen
quote:did I miss something else or another video?
Found the review
I find it funny to hear so many say they know the owner or go there a lot so they know the owner are good people blah blah blah.
Regardless of what happened, a business supporting going after someone's phone like that is a bad look. There's nothing in that video that would suggest a great owner should support that type of behavior. That was pretty bad to see them claim to review the video and support that behavior.
Not sure if I missed something.
This post was edited on 3/12/17 at 4:34 pm
Posted on 3/12/17 at 4:34 pm to LCA131
quote:
Do you think they can bring you chicken when you order steak
That's not what happened. She ordered shrimp and that's what she got
Posted on 3/12/17 at 4:37 pm to tgrbaitn08
Yeah. As someone else mentioned, unless sautéed shrimp was a off menu special, why would a chef just randomly decide to go rogue and sautee instead of grill? No menu items offer sautéed shrimp.
Posted on 3/12/17 at 4:37 pm to member12
quote:
Is Will Cover that fat black guy with food stains on his shirt that hates white people but lives in south Baton Rouge?
No, he is a short, stubby fellow. Looks more like Ron Jeremy than Jeremy Piven.
Posted on 3/12/17 at 4:40 pm to tgrbaitn08
quote:
That's not what happened. She ordered shrimp and that's what she got
That is weak and you know it. Mine was an example showing the fallacy of the non-policy. She evidently felt like she did not get what she ordered....and mgt. decided to try and get her to pay 50% and said that was policy...You agree with that and I don't. I bet they wish they had just said, "Ok, Ma'am, sorry we can not please you today, take care."
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