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Termites - less than 2 years after having a "full treatment"

Posted on 3/19/12 at 3:34 pm
Posted by littlemslouie
Walker, LA
Member since Jan 2012
205 posts
Posted on 3/19/12 at 3:34 pm
In December 2009, we found the beginning infestation of termites (house is brick, on a slab - constructed 2004). We had a full treatment done ($1500). In December 2010, the company came out again & did the yearly inspection. We were late in getting the December 2011 inspection done, due to some financial troubles. Now, we have termites again!! I’m being told by the company that any damage may not be covered since it’s a post-construction contract. WTH??!!

The company is coming out Wednesday morning to treat again (hopefully the weather will hold off).

My question is has anyone had this problem? I was told that the treatment should be good for 5 years or better and that’s it is illegal to have a full treatment done yearly? Am I being taken? How can I possibly have termites if my place has been treated for them?
Posted by LSU1018
Baton Rouge
Member since Feb 2007
7220 posts
Posted on 3/19/12 at 3:45 pm to
I would be very surprised if they cover this. Thats their leverage on getting u to renew otherwise everyone would just skip a treatment
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 3/19/12 at 3:52 pm to
So you are saying post construction contracts are meaningless and being sold under the guise that it offers insurance while requiring a yearly fee for inspection? Yea that sounds like it should be perfectly legal.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77976 posts
Posted on 3/19/12 at 3:55 pm to
quote:

I’m being told by the company that any damage may not be covered since it’s a post-construction contract. WTH??!!



I believe most companies won't guarantee post construction.
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 3/19/12 at 3:58 pm to
So what are people paying for with the yearly inspections?
Posted by littlemslouie
Walker, LA
Member since Jan 2012
205 posts
Posted on 3/19/12 at 4:00 pm to
quote:

So what are people paying for with the yearly inspections?


That's sure as hell what I would like to know? I pay those jack-wagons $150 a year
Posted by LSU1018
Baton Rouge
Member since Feb 2007
7220 posts
Posted on 3/19/12 at 4:05 pm to
I think the reason he was late on the inspection is the reason why they won't cover. I don't agree with it but that's just what I believe will happen.
Posted by littlemslouie
Walker, LA
Member since Jan 2012
205 posts
Posted on 3/19/12 at 4:11 pm to
quote:

I think the reason he was late on the inspection is the reason why they won't cover. I don't agree with it but that's just what I believe will happen.


It's not like I was just pissing money away..it was due to medical problems (costly tests).

"sigh"
Posted by poule deau
Member since Jan 2009
1405 posts
Posted on 3/19/12 at 4:30 pm to
Look at your contract.

What you need to make sure is that the warranty covers "repair cost" for termite damages. A lot of companies only cover the cost of retreatment if termites come back. They do not cover damages.

I went with Terminix solely for this reason. If your current company does not have repair coverage get with someone who does offer it.

quote:

Lifetime damage repair - Terminix promises that if there is ever any live termite activity, we’ll treat it promptly at no extra cost. And if there is ever any termite damage caused by live activity, you’ll be covered for repairs as long as you maintain your protection.


LINK

Good luck.
Posted by TejasHorn
High Plains Driftin'
Member since Mar 2007
10926 posts
Posted on 3/19/12 at 4:33 pm to
Yeah, as soon as I saw this I thought Terminix because of their "ultimate protection guarantee."

They may be a bit higher than the local mom & pop though.
Posted by CoolHand
Member since Dec 2011
2084 posts
Posted on 3/19/12 at 4:35 pm to
quote:

So what are people paying for with the yearly inspections?


I suppose the inspection itself and believe these types of contracts allow free retreatment if termites are found.
Posted by Hankg
Member since Feb 2011
631 posts
Posted on 3/19/12 at 4:37 pm to
85% of post construction contracts in Louisiana do not cover damages. It will say it pretty plainly on your contract. There is a standard state approved post construction contract most co's use. Mostly the big national companies are the only ones that offer damage coverage for "new" damage. Good luck proving what is new damage. Termite treatments are an in exact science. The company has to do certain minimum things to treat the structure depending on how it's built. Basically they put a chemical barrier around the house trying to keep the termites from getting in. If anything breaks the barrier ie.. new flower beds against the house, chemical breakdown, dog digging against the house,etc your protective barrier is gone.
Technically the company can't legally treat again unless they think the barrier is broken.

Posted by lsufan1971
Zachary
Member since Nov 2003
18252 posts
Posted on 3/19/12 at 4:38 pm to
quote:

Look at your contract.


This is correct. Some of the smaller companies only offer retreatment as part of the warranty. Read the fine print in your contract. This happeend to my Dad. He found out he had them and called the local guy. Guy came and treated. Six months later they were back and had eaten up a couple of boards on the floor in his living room. Guy retreated for free but my dad was SOL on the damages.
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 3/19/12 at 5:09 pm to
That is exactly why I cancelled the coverage on my house when I bought it. One day I had a bill on my door for termite inspection. I was never told shite about the company or what they cover. The bill was made out to the previous owners. They actually didnt inspect anything at all. They just came out and put a bill on my door. Never looked at a damn thing. They would not have been able to get into my backyard at all. When I called and talked to them to try and figure out why a bill was put on my door they told me it was for my termite contract. I told them I was not going to pay anything until they produced the contract and told me what was covered and what was not. Never received anything else from them.
Posted by C
Houston
Member since Dec 2007
27824 posts
Posted on 3/19/12 at 6:00 pm to
It's been a while since I did this type of work, but don't most chemicals themselves come with a warranty? I want to say 3 or 5 years guarantee. You shouldn't have termites two years after a treatment even if they used a shitty brand. They did something wrong or you did some work around the house that removed the barrier.

If it's old damage and you are just finding it, then they shouldn't pay. If you have any documentation that shows there was no damage at the time of treatment then you should have recourse.

Not a lawyer btw.
Posted by NC_Tigah
Carolinas
Member since Sep 2003
123908 posts
Posted on 3/19/12 at 6:34 pm to
quote:


If it's old damage and you are just finding it, then they shouldn't pay. If you have any documentation that shows there was no damage at the time of treatment then you should have recourse.
Posted by agdoctor
Louisiana
Member since Dec 2004
3142 posts
Posted on 3/19/12 at 6:36 pm to
contact the La Department of Agriculture and Forestry in your parish. They regulate these guys and also do inspections to make sure they are doing it correct.
Posted by mikie421
continental shelf
Member since Nov 2008
688 posts
Posted on 3/19/12 at 11:37 pm to
First thing you need to find out is what type of termites you have. Subterranean and formosan are affected by ground treatment, drywoods are not and your contract most likely doesn't cover them.
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