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how to force two coworkers to work together to solve an issue

Posted on 5/15/15 at 8:13 pm
Posted by Ralph_Wiggum
Sugarland
Member since Jul 2005
10666 posts
Posted on 5/15/15 at 8:13 pm
I work in a small unit of 6 people and I am in charge. We have an issue where two people who do related things have different views on how to proceed. Person A is older and Person B is younger. I am in the middle but I am the supervisor.

There is something we need to work and Person A and B have different views on to proceed and Person A and B do not like each other and Person A thinks Person B has had it easier than them and is upset that Person B has it had it easier. I signed off on Person B making changes to his job because I felt it made sense and would serve our interests down the road. It has in that we can get things done in less time and be more efficient.

Person A has resented this ever since and won't change how they do things and is trying to make an issue over it with Person B. I am partial professionally to Person B but I like Person A personally better and feel Person A actually cares about our unit more than Person B.

I have offered Person A the opportunity to do things the way Person B does but Person A won't budge and thinks the way he does it is better.

Oh by the way there is a Person C who's going to get fired and make our work more difficult and my boss may split the unit up and we are all screwed unless Persons A and B work together and solve a problem.

I have been trying to keep both happy and compromise so we all benefit, but Person A is starting shite again since Person B has been on vacation and Person A has been talking about having a meeting which I suspect will end up in a blow up.

We work in a professional setting and we are all partners in the firm expect for C who will get fired. I am tried of trying to save Person C's job. She screwed up and will have to face the consequences but the rest of us are screwed by her frick up.

But it is tough to convince partners who can't get fired to work together. How do I get them to realize that if they work together you may not get exactly what you want, but we can still continue in our unit which is what we all want to do. It is our specialty.

I suspect Person A wants to wreck things out of spite and sail out in the sunset and retire and get satisfaction by making thing miserable for Person B. Person B is also married to a partner in another unit so Person B isn't going anywhere and I do not want to leave since I do like the firm and the whole organization and people I work with. I have it pretty good but I want our unit to stay together and not get fricked up.

Any advice on how to get A and B to see it's in our best interests to work together?
This post was edited on 5/15/15 at 8:15 pm
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 5/15/15 at 8:15 pm to
Ah, the nitty gritty details of working for the "common good". Sometimes not everyone agrees.
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48894 posts
Posted on 5/15/15 at 8:23 pm to
You can't make two people like each other if they really do despise each other
Posted by Ralph_Wiggum
Sugarland
Member since Jul 2005
10666 posts
Posted on 5/15/15 at 8:26 pm to
I have a feeling we are going to get screwed since Person C is a frick up and Person A and B can't get along and I as supervisor have to balance getting things done which I have. I have been promoted during my time as supervisor, but Person C has fricked things up and A now is all of a sudden worried about the future and his method seems to be to go after Person B.

I can go back to not being a supervisor and make slightly less money and putting in my hours and meeting my obligations to the firm and doing what I like but we are all better off in our current unit and I would be happier in our current unit.

We were almost merged with another unit which I would have been fine with but Person A who is more senior raised a stink and my boss called it off for now.

I am tempted to say frick you to Person A and cast my lot with Person B since I believe he will do it productively though I disagree with him slightly professionally.
This post was edited on 5/15/15 at 8:32 pm
Posted by wfallstiger
Wichita Falls, Texas
Member since Jun 2006
11348 posts
Posted on 5/15/15 at 9:33 pm to
Do you have the authority to fire or reassign? If so, set the expectation as to what is to be accomplished and failure to do so will have consequences based upon THEIR performance.
....end of the story as you seem to have two people who need to grow up
Posted by Cmlsu5618
Destin, FL
Member since Sep 2010
3763 posts
Posted on 5/15/15 at 10:06 pm to
It as easy and as difficult as this.

Find a way to make it "their" decision.
Posted by Ralph_Wiggum
Sugarland
Member since Jul 2005
10666 posts
Posted on 5/16/15 at 7:59 am to
quote:

Do you have the authority to fire or reassign? If so, set the expectation as to what is to be accomplished and failure to do so will have consequences based upon THEIR performance.
....end of the story as you seem to have two people who need to grow up


I can't fire. They are partners. I can reassign duties slighlty , but they are the only ones who can do what they do at our firm.

But I can make their decision for them and I will have to do that next week, but it is preferable if they can just compromise and not be pissed at each other.

Posted by BACONisMEATcandy
Member since Dec 2007
46643 posts
Posted on 5/16/15 at 8:04 am to
You can't force, only incentivize.
Posted by kengel2
Team Gun
Member since Mar 2004
30687 posts
Posted on 5/16/15 at 8:20 am to
quote:

but I am the supervisor


quote:

It has in that we can get things done in less time and be more efficient.


As the Supervisor, how hard is it to get your SOP changed?

If makes you more efficient, I dont really think you should be asking people how they want to do it. Change the SOP and roll on.
Posted by hungryone
river parishes
Member since Sep 2010
11987 posts
Posted on 5/16/15 at 8:27 am to
What is the reward/payoff for working together? While you may not have incentive pay, you the supervisor have other means to encourage them. Small human perks, like picking up the tab for better than usual working lunches, treats for your unit (iced coffee, doughnuts, green smoothies, whatever they really like)....

In this scenario, it seems like A is causing all the trouble. Have you directly approached A about his/her lack of cooperation, bad-mouthing B and general unproductive behavior? Sounds like a supervisor needs to supervise.
Posted by Iowa Golfer
Heaven
Member since Dec 2013
10229 posts
Posted on 5/16/15 at 9:42 am to
I live in Iowa. We use brute force. Become an employer. Learn the dichotomy that is employees are a human resource, and helpless creature no matter at what level they work or are being paid for.

Posted by GenesChin
The Promise Land
Member since Feb 2012
37706 posts
Posted on 5/16/15 at 11:28 am to
sounds like the bitterness has taken a life of its own and fueled the hate. Only way it works out is if they can get past personal issues.

My dad was a senior military commander and relayed some successful stories in this situation. He said it is always a failure at the interface and communication.
Essentially ever success boiled down to getting them to realize both people made mistakes, both people wished it was better and that the other would be willing to work something out .
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