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Credit Card Swiped Twice at Store

Posted on 10/24/15 at 8:08 pm
Posted by TakingStock
Member since Jun 2009
6091 posts
Posted on 10/24/15 at 8:08 pm
I was at Target today, and as has been the case recently, my new chip enabled credit card was causing some problems. After inserting the card, I was finally prompted for a signature, signed, but then the register would not produce a receipt. The cashier fiddled with the computer and then said the charge didn't go through and had me re-insert the card. This time, I didn't have to sign but pressed "OK" to accept the charge.

A receipt was printed, and I immediately checked my credit card account on my phone and I have 2 charges pending for the same amount. The new chips are very frustrating, and I have a feeling this won't be the first time I have an issue.

Do I have any recourse here? Both charges are pending, but if they do post, do I take this issue up with Target or the card company?
Posted by nolanola
Member since Nov 2010
7581 posts
Posted on 10/24/15 at 8:12 pm to
Very good possibility it is seeking two authorizations but will only charge once. Wouldn't worry about it until I saw two charges actually hit the account.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 10/24/15 at 10:47 pm to
It's possible that the cashier ran your card through twice by mistake but the chip has absolutely nothing to do with it. Take it up with Target for a double charge, the card company will have no idea what happened.
Posted by GoldenD
Houston
Member since Jan 2015
932 posts
Posted on 10/24/15 at 11:26 pm to
Yep, I doubt the CC company will let two identical amounts go through back to back like that. If so, just dispute one of the charges.
Posted by TFTC
Chicago, Il
Member since May 2010
22280 posts
Posted on 10/25/15 at 7:15 am to
I would check with the merchant.. they will fix it internally or work it out with the processing company (different than the cc company)...
Posted by HeadyMurphey
Los Santos
Member since Jan 2008
17185 posts
Posted on 10/25/15 at 9:44 am to
Home Depot self checkout registers won't take my new chip debit card from capital one
Posted by GoHoGsGo06
Member since Nov 2006
5739 posts
Posted on 10/25/15 at 11:52 am to
Just wait for the charges to fully post. I'm sure one of those double charges will go away.
Posted by Porker Face
Eden Isle
Member since Feb 2012
15337 posts
Posted on 10/25/15 at 1:15 pm to
This a problem with Target sucking arse, not a chip
Posted by TigerDeBaiter
Member since Dec 2010
10266 posts
Posted on 10/25/15 at 1:21 pm to
Wait until all the charges go through. i.e. Not pending.

More thank likely one will drop off, but if not, call then credit card company and let them handle. Don't bother calling the merchant.
Posted by tiger91
In my own little world
Member since Nov 2005
36706 posts
Posted on 10/25/15 at 4:17 pm to
Happened to me several years ago at a local grocery store; didn't notice until I looked at my bank statement. Brought it to them and they refunded my money without issue.
Posted by WPBTiger
Parts Unknown
Member since Nov 2011
31011 posts
Posted on 10/25/15 at 5:11 pm to
quote:

Both charges are pending, but if they do post, do I take this issue up with Target or the card company?


I had this happen recently. When they actually posted, I was only charged once.
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