Yep... I'll have to dig up the video, its on one of the beer sites. A guy does a pretty long rant about the allocation and claims he waited 3-4 hours before ultimately walking away.
Man if they still have this issue all I can do is
The first time I went it was basically just show up and wait in line. Everyone was furious, especially ones that didn't get beer in the end.
The second year we went, we learned and brought tailgate chairs and some beers to drink while we waited. It took longer, but they let people purchase "golden tickets" ahead of time. each person got a 3 bottle allotment per ticket, and two tickets per person I think. So even though we were in line, we knew we would get what we came for.
Now from what I had heard they were trying to alleviate the standing in line by giving different tickets, different pick up times as to avoid to waiting. however I think most of the issue comes from people waiting to get into the brew pub to get the special brews etc. It's also run by a bunch of total morons. Seriously, I'll have to show you pics of the folks "running things" aka "the minions" as they called themselves. It was laughable.