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Posted on 4/10/17 at 5:28 pm to LSUFanHouston
quote:
It was a flight crew. Not mechanics. And they could have flown them on another airline, they could have used a corporate jet (this plane was leaving chicago, which is their HQ), etc.
They made the decision that was the cheapest for them - at that moment. In the end, it will cost them a lot more.
Ok. Absolutely my last one.
A flight crew would be more expensive. Once a flight attendant arrives at an airport they are getting paid. If once they are away from their base they get paid more. If they stay overnight, they get paid more and are reimbursed for taxis, food and incidentals.
Another airline might not have been flying to the same destination any time soon. They try to work around as much as possible to fill their flights up. And, on the chance that there was another airline, their flight might have been full. As for a corporate jet? I would be shocked if you can walk up and get a jet at a moments notice. You have to get a crew, flight plan, fuel....a jet is typically not something you walk up, get on and take off.
Posted on 4/10/17 at 5:36 pm to anc
I love how outraged the obnoxious lady was who was commenting...but she didn't offer to give up her seat for the old man.
Posted on 4/10/17 at 5:36 pm to uway
quote:It is their mistake.
It's crazy to me that people think an airline should either pay whatever exhorbitant amount demanded
On CNBC alone, this probably got 20 minutes of negative coverage in 2-min increments spread throughout the day. The youtube has gone viral. Pricing out de facto negative ad costs, this is already a 7-digit mistake for UAL.
By comparison, what amount would really have been exorbitant?
Posted on 4/10/17 at 5:39 pm to DawgsLife
quote:So all they had to do was up the ante until they got a volunteer
A flight crew would be more expensive. Once a flight attendant arrives at an airport they are getting paid. If once they are away from their base they get paid more. If they stay overnight, they get paid more and are reimbursed for taxis, food and incidentals.
Posted on 4/10/17 at 6:04 pm to DawgsLife
quote:
A flight crew would be more expensive. Once a flight attendant arrives at an airport they are getting paid. If once they are away from their base they get paid more. If they stay overnight, they get paid more and are reimbursed for taxis, food and incidentals.
If this is $X
That means anything between $0 and $X-1.00 is a cheaper option and they should be willing to pay it.
Posted on 4/10/17 at 6:11 pm to Hawkeye95
quote:
Especially as passengers can legally demand up to $1300. United was being cheap and they will pay the price.
They can get 400% of their one way air, capped at that, legally
It's possible $800 is at or even slightly above that and how they drew the line
Posted on 4/10/17 at 6:14 pm to NC_Tigah
quote:
It's crazy to me that people think an airline should either pay whatever exhorbitant amount demanded
They overbooked. Their mistake.
Posted on 4/10/17 at 6:33 pm to NC_Tigah
quote:
this is already a 7-digit mistake for UAL
Not likely.
Posted on 4/10/17 at 6:37 pm to boogiewoogie1978
quote:
They overbooked. Their mistake.
And are required to offer 4x his ticket cost as a penalty
You can be upset at the law capping it but the alternative is probably getting booted for a lot less and trying to sue for specific damages (which for most of us would likely be less than $800 anyway).
If posters have an issue with the officers force that's a different discussion
But ultimately every airline has the same clause, every airline makes similar choices, and every airline is serviced by the same police.... so unless united is bumping at a higher rate you might be boycotting yourself right into an airline that does it worse.
Posted on 4/10/17 at 6:38 pm to olddawg26
quote:
800$
$800
quote:
1200$
$1,200
Posted on 4/10/17 at 6:39 pm to NC_Tigah
quote:
By comparison, what amount would really have been exorbitant?
Exactly
Posted on 4/10/17 at 6:44 pm to DawgsLife
quote:So the alternative is beating up customers.
A flight can show overbook and go out with 10-20 seats empty because of this. It costs the airlines a LOT of money.
Posted on 4/10/17 at 6:50 pm to anc
The cop's should be arrested and charged with felony assault. The united people that are responsible should be charged as well.
Posted on 4/10/17 at 6:58 pm to Sid in Lakeshore
quote:
Screw the airlines and this cop.
I don't have enough upvotes.
Posted on 4/10/17 at 7:31 pm to NC_Tigah
quote:
It is their mistake. On CNBC alone, this probably got 20 minutes of negative coverage in 2-min increments spread throughout the day. The youtube has gone viral. Pricing out de facto negative ad costs, this is already a 7-digit mistake for UAL.
It just got a full segment on O'Reily Factor.
Posted on 4/10/17 at 7:39 pm to EA6B
United has a culture of arrogance particularly in Chicago.
It is only 300 miles from Chicago to Louisville. They could have paid UBER to take their crew there if they wanted too!! They could have give $800 to their employees and told them to drive.
Lots of things they could have done before calling the cops to drag a paying customer off the plane.
It was stupid.
It is only 300 miles from Chicago to Louisville. They could have paid UBER to take their crew there if they wanted too!! They could have give $800 to their employees and told them to drive.
Lots of things they could have done before calling the cops to drag a paying customer off the plane.
It was stupid.
Posted on 4/10/17 at 7:39 pm to DawgsLife
quote:
He will not win. Trust me. The airline will probably offer him one or more free flights, but if he tries to sue he will not win. He has a contract, and the airline did not violate that contract. He might have a beef with the cops....but they can come back with he was resisting a police officer.
Already been a lawyer on one of the talk radio shows explaining how a ticket is not "exactly" a contract that is subject to all contract law, excuse me if I don't try to repeat what he said. The Doc will have had lawyers trying to contact him as soon as this went public. United will never allow this to get in a courtroom, which will result in the Doc's lawyers being interviewed on every news channel all day, every day for a month. You can be sure united has their lawyers and execs meeting right now to determine the size of their first offer to the Doc, and it is going to be a hell of lot more than some free flights.
This post was edited on 4/10/17 at 7:45 pm
Posted on 4/10/17 at 7:48 pm to DisplacedBuckeye
quote:Meh, I believe CNBC pulls about $25 CPM (Adults 25-54) with ~200K in its DVA. Ran about 20min of coverage today alone. Assuming something similar for FBN, the ad equivalency on CBCs alone ran ~$200K today. Extrapolate lesser coverage via cable news nets, and evening broadcast news, coupled with internet viewing, and we could easily be pushing $400K today.
this is already a 7-digit mistake for UAL
Not likely.
So you're right. If the story fades quickly and exposure drops logarithmically this week, the thing could certainly fall short of $1m. But it was a big hit . . . a skosh more than the extra $400 or so to get one more volunteer.
Posted on 4/10/17 at 8:02 pm to NYNolaguy1
I'm kinda interested in what percentage they expect not to show up. Anyone here work for the airlines that can give us an idea?
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