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Credit Card info Stolen from Superior Grill on St. Charles **Warning**

Posted on 3/19/13 at 2:27 pm
Posted by Wooly
Member since Feb 2012
13851 posts
Posted on 3/19/13 at 2:27 pm
last night i went to superior grill to get dinner with my brother and my cousin, we had our meal there and all went well as usual. this morning we each get a separate call from our bank asking us if we were in New York City.. clearly not. we are each informed that our cards have been used at a Gamestop in NYC. I was charged $800, my cousin $400, and my brother $1300. all purchases were made within one hour of eating at superior. we had not been anywhere together in months.

so i tell my mother about what happened this morning, turns out the exact same thing happened to her 2 weeks ago at superior on st. charles. stole $700 at another gamestop in NYC.

I called the manager and informed him of what happened read him the receipt number and all the details. He was extremely rude to me and told me he would see if he can do anything to stop it from happening.

not once did he say Sorry.

he lost our family as customers and i suggest if you do go eat there you pay with cash.


This post was edited on 3/19/13 at 2:28 pm
Posted by Neauxla
New Orleans
Member since Feb 2008
34622 posts
Posted on 3/19/13 at 2:28 pm to
quote:


he lost our family as customers and i suggest if you do go eat there you pay with cash.

who was your server?
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
78713 posts
Posted on 3/19/13 at 2:29 pm to
Probably hacked their system
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35131 posts
Posted on 3/19/13 at 2:30 pm to
quote:

he lost our family as customers


Gotta love a happy ending

Posted by Wooly
Member since Feb 2012
13851 posts
Posted on 3/19/13 at 2:31 pm to
some blonde girl, the receipt is at my house right now. but when it happened to my mom it was a guy... so not quite sure how they are doing it then.


ill post later when i get home with the servers name
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
78713 posts
Posted on 3/19/13 at 2:32 pm to
quote:

Posted by TigerWise quote: he lost our family as customers Gotta love a happy ending


If there was no chance of you going back then I understand why they don't want to help.

IMHO, worst thing you can say is that because of that you will never go back. Basically finishes the problem as they see it.
Posted by threeputt
God's Country
Member since Sep 2008
24815 posts
Posted on 3/19/13 at 2:34 pm to
My parked car got side swipped while I was inside the restauant ... Of course the driver didnt hang around .. $6000 worth of damages .. Not the restaurants fault but I have not been back ..
Posted by Wooly
Member since Feb 2012
13851 posts
Posted on 3/19/13 at 2:34 pm to
we didnt say we are not going back, and i didnt make the decision to not go back until after he was so rude on the phone
Posted by schexyoung
Deaf Valley
Member since May 2008
6721 posts
Posted on 3/19/13 at 2:35 pm to
Sorry to hear that.


Police continue to bust server/waiter rings in Atlanta doing the exact same thing. It happens in waves, with thousands upon thousands of dollars.

Posted by Commandeaux
Zachary
Member since Jul 2009
7881 posts
Posted on 3/19/13 at 2:36 pm to
This shite happened to me when I was in Atlanta in February.

I went to ATL the first weekend in Feb. A few days later when I made it home, some fraudulent charges popped up on my card from a Florida Wal-Mart and T-Mobile store. I called my bank immediately, they canceled my card and put the money back on after I filed a dispute report.

It had to have been at one of the restaurants my wife and I ate at in Atlanta.
Posted by Winkface
Member since Jul 2010
34377 posts
Posted on 3/19/13 at 2:37 pm to
quote:

some blonde girl, the receipt is at my house right now. but when it happened to my mom it was a guy... so not quite sure how they are doing it then.
they are in on it together... with the manager.
Posted by schexyoung
Deaf Valley
Member since May 2008
6721 posts
Posted on 3/19/13 at 2:37 pm to
quote:

Commandeaux


Good timing my friend
Posted by Commandeaux
Zachary
Member since Jul 2009
7881 posts
Posted on 3/19/13 at 2:37 pm to
quote:

Police continue to bust server/waiter rings in Atlanta doing the exact same thing. It happens in waves, with thousands upon thousands of dollars.


Now you tell me.
Posted by ProjectP2294
West St. Louis County
Member since May 2007
79087 posts
Posted on 3/19/13 at 2:40 pm to
quote:

he lost our family as customers

I would have thought the food would have caused that long ago.
Posted by notiger1997
Metairie
Member since May 2009
61729 posts
Posted on 3/19/13 at 2:41 pm to
I'm going to give a big screw you to Superior also for the $12 house margerita I had on Saturday afternoon.
Posted by Neauxla
New Orleans
Member since Feb 2008
34622 posts
Posted on 3/19/13 at 2:42 pm to
quote:

I'm going to give a big screw you to Superior also for the $12 house margerita I had on Saturday afternoo
Those things will mess you up
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 3/19/13 at 2:47 pm to
the same thing happened about five years ago here at jones creek cafe in BR .. it is probably the guy's point of sale system that he settles his credit cards on daily .. it has probably been hacked and they are taking the information stored off of blocks of cards .. what they then do is take hotel room keys in new york and impregnate your card info on the stripe .. then, the person at gamestop doesn't even notice them swiping a hotel room key ... your bank will take care of all of it for you within two or three days .. no worries ..

depending on the set up at superior, he may wind up being responsible for those charges like jones creek cafe was ..
Posted by Oenophile Brah
The Edge of Sanity
Member since Jan 2013
7570 posts
Posted on 3/19/13 at 2:50 pm to
quote:

went to superior grill
quote:

he lost our family as customers


They made me finish my meal one time. I'll never be back!!! Typical Shreveport chop shop.
Posted by Rohan2Reed
Member since Nov 2003
75674 posts
Posted on 3/19/13 at 2:51 pm to
Sorry to hear that happened. That Superior is fricking horrible .. in every aspect. Food, service, value, atmosphere .. just awful. It gives the one in Shreveport a bad name.
Posted by threeputt
God's Country
Member since Sep 2008
24815 posts
Posted on 3/19/13 at 2:52 pm to
quote:

Those things will mess you up


After about five of those one night, mrs. threeputt had to come get me out the mens room
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