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Washing Machine Repair Help

Posted on 1/10/22 at 10:56 am
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 10:56 am
Maytag Washer with Kenmore direct drive motor

Quit spinning a few weeks ago. I replaced the clutch and the coupling. Worked fine

Stopped draining last night. Took the drain motor off, spinning fine and nothing stuck inside. Lid switch works fine. Drained when I put it back together then failed to do so the next run.

I'm told these are the best machines to have as they rarely break and are simple to fix when they do. I don't want to get a new one. What am I missing that would cause it to not continue a cycle or drain?
Posted by bbvdd
Memphis, TN
Member since Jun 2009
25076 posts
Posted on 1/10/22 at 11:00 am to
quote:

What am I missing that would cause it to not continue a cycle or drain?


Could it be the control knob going bad?
This post was edited on 1/10/22 at 11:04 am
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 11:18 am to
I guess it could be

doesn't feel worn out at all though. I'll have to see if there is a way to trouble shoot it.
This post was edited on 1/10/22 at 11:24 am
Posted by junkfunky
Member since Jan 2011
33962 posts
Posted on 1/10/22 at 12:10 pm to
What's the model number?

Repair Clinic is my go-to for troubleshooting and finding replacement part numbers.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 12:28 pm to
Mtw5740tq0
Posted by junkfunky
Member since Jan 2011
33962 posts
Posted on 1/10/22 at 1:55 pm to
Maytag-Washer-Won-T-Drain-mtw5740tq0

Looks like something is clogged, either the hose or the pump.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 1:59 pm to
Took it apart last night and there is nothing in the drain pump. I'll have to check the drain hose
Posted by junkfunky
Member since Jan 2011
33962 posts
Posted on 1/10/22 at 2:07 pm to
Make sure the hose isn't kinked either. After that, perhaps the pump is failing.

Do not buy parts through repair clinic unless you want to pay more than you have to.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 2:09 pm to
Pump spins fine. There's no electrical components on it to fail. I'll double check the hose this evening.

Gotcha, I can get parts in town luckily.

thanks
Posted by Chalkywhite84
New orleans
Member since Dec 2016
27321 posts
Posted on 1/10/22 at 4:38 pm to
How old is your machine and are you happy with it?

My lg motor just went out. It has a 10 year warranty on the motor.

Lg said they will pay for the parts but they want 125 to come out and another 125 to 200 to put it in. I might as well spend that on a new machine.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 4:54 pm to
Old enough to have no warranty left. Very happy with it. Never had any issues until recently. Clutch and Coupling only cost me $50 for parts.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/10/22 at 5:51 pm to
Drain hose is fine
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/12/22 at 10:58 am to
Replaced drain pump and checked hoses. Cleaned timer contacts and switch lid contacts. It ran fine for one cycle.

Started another load, it filled and then never ran. Changing cycle on the knob does nothing now. So it must be the timing/cycle mech or the motor. I'm leaning towards the motor since it's been an in and out issue and now seems to be dead completely
Posted by junkfunky
Member since Jan 2011
33962 posts
Posted on 1/12/22 at 12:02 pm to
quote:

I'm leaning towards the motor since it's been an in and out issue and now seems to be dead completely


Sucks replacing something that wasn't broke but the way I look at it is you'll have a bunch of new parts that won't fail any time soon.
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/12/22 at 12:13 pm to
Yea the coupling was aging for sure. And the parts aren't that expensive. Hopefully I can find a used motor
Posted by trident
Member since Jul 2007
4759 posts
Posted on 1/12/22 at 12:49 pm to
quote:

Stopped draining last night


I had mine do that on the delicate cycle, but when i ran it in the normal cycle it worked. Not sure but from that point on, delicate cycle wasnt used anymore. Different washer but just letting you know
Posted by 44tiger
Member since Aug 2013
933 posts
Posted on 1/12/22 at 12:57 pm to
Cycle didn't make a difference on mine. Wish that was the case
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