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Started By
Message
People and their usernames/passwords
Posted on 1/9/15 at 1:17 pm
Posted on 1/9/15 at 1:17 pm
What is wrong with people?
I go out the other day and setup a couple of RDP sessions. The user accounts are AD, I had a default password set, and set to require password change on use.
On the first login, I put the credentials, and I let the user pick their password.
2 days later, I send my coworker out there because they're complaining nothing is working.
1.) He doesn't know the password he chose. I had to login to the server and reset it.
2.) I get a call later, he needs to know what his QuickBooks login is. I took the fricking data file from his computer and restored it to their server. The login is whatever the frick he's been using for years.
This shite happens ALL THE TIME. You let users assign their own passwords then they don't know them.
How do some of these people get through daily life?
I go out the other day and setup a couple of RDP sessions. The user accounts are AD, I had a default password set, and set to require password change on use.
On the first login, I put the credentials, and I let the user pick their password.
2 days later, I send my coworker out there because they're complaining nothing is working.
1.) He doesn't know the password he chose. I had to login to the server and reset it.
2.) I get a call later, he needs to know what his QuickBooks login is. I took the fricking data file from his computer and restored it to their server. The login is whatever the frick he's been using for years.
This shite happens ALL THE TIME. You let users assign their own passwords then they don't know them.
How do some of these people get through daily life?
11
Posted on 1/9/15 at 1:22 pm to Casty McBoozer
quote:
What is wrong with people?
Hell, why complain? Sounds like job security to me...
Posted on 1/9/15 at 1:29 pm to Casty McBoozer
I can sort of sympathize with the older folks having to remember passwords. My dad writes all of his passwords down. My memory kind of sucks, too. So it's really annoying when certain work-related services make me change my password every couple of months and it can't be a previously used password. I've been using multiple variations of the password I came up with when I was 12. It has capital letters and numbers, but nooo, now we have sites requiring symbols as well. At this point I probably have a dozen passwords, so if I forget which one I used for a particular service, roll the dice and hope it doesn't lock me out.
I use LastPass now. Which just makes the problem worse because I have less of an incentive to try to remember the passwords I use.
I use LastPass now. Which just makes the problem worse because I have less of an incentive to try to remember the passwords I use.
This post was edited on 1/9/15 at 1:31 pm
Posted on 1/9/15 at 1:52 pm to ILikeLSUToo
There are so many passwords to remember at this point it is ridiculous.
Posted on 1/9/15 at 2:45 pm to ILikeLSUToo
quote:
it's really annoying when certain work-related services
This is obnoxious. I have 3-4 of these, and it's pretty damn difficult to remember the ones that I don't use daily.
Posted on 1/9/15 at 2:51 pm to ILikeLSUToo
I have 2 base passwords, one I use in my personal stuff, and the other I use in my work environment. All of my passwords are variations of the base password; my personal base password has about 5 variations and sometimes I get irritated remembering which variation I've used 
The password for work gets changed every 90 days, so I usually just use the same password and add 1-9 on the end. After 0, I change up the combination of letters, symbols, and numbers, and restarts 1-9 on the end.
The worst was when I had to know 10+ passwords for work. Luckily that's been fixed.
Perhaps I've said too much.....
The password for work gets changed every 90 days, so I usually just use the same password and add 1-9 on the end. After 0, I change up the combination of letters, symbols, and numbers, and restarts 1-9 on the end. The worst was when I had to know 10+ passwords for work. Luckily that's been fixed.
Perhaps I've said too much.....
This post was edited on 1/9/15 at 2:53 pm
Posted on 1/9/15 at 2:53 pm to h0bnail
We use ADP for paychecks, and there's an online portal where you can see all your stubs, salary history, and W2s. I log on maybe once or twice a year, usually to get my W2 instead of waiting for it to be mailed. The passwords expire every couple of months, can't use an old one, so without fail I always forget my password every year and have to ask someone in accounting to reset it for me.
Posted on 1/9/15 at 3:25 pm to Casty McBoozer
Oh yeah, I feel your pain. Like someone said earlier thank goodness for these kind of people though. They keep me getting a paycheck. It is hard to have to remember different passwords. I have to since I am in IT but if I wasn't I would probably suck at it as well.
Posted on 1/9/15 at 4:58 pm to suavecito80
I finally found a system that works for me.
My street address with fist letter of street name capitalized. The numbers then letters with one in caps meets most requirements unless a specific number of characters is required. Made everything much easier.
Posted on 1/9/15 at 5:05 pm to tigers win2
I've been using acronyms with combinations of upper & lowercase letters, numbers and symbols to represent words in a phrase.
One of the phrases I used for a while was something like "I hate making up new passwords!"
One of the phrases I used for a while was something like "I hate making up new passwords!"
Posted on 1/9/15 at 6:48 pm to Dorothy
I use that forgot password button a lot
Posted on 1/9/15 at 7:19 pm to Casty McBoozer
Users are losers.
Posted on 1/9/15 at 10:46 pm to suavecito80
quote:
I have to since I am in IT but if I wasn't I would probably suck at it as well.
It can be a bitch. You should look into a password keeper program.
Posted on 1/10/15 at 10:43 pm to TigerGman
quote:
Sounds like job security to me...
+1000
Its why most of us have jobs. User issues far outweigh hardware or software issues.
Posted on 1/10/15 at 11:08 pm to kywildcatfanone
quote:
Users are losers.
Hence "lusers".
Posted on 1/11/15 at 4:58 pm to Casty McBoozer
quote:
What is wrong with people?
I work in support and I work with the general public.
You have no idea how bad it can get.
We will have clients call in because they cannot use Netflix. We will remote in and of course, there's nothing wrong with their PC, it's just that they don't remember their password. So while I'm remoted in, I'll just help them reset their password. After clicking the reset link... they don't remember their email password to check for the Netflix reset email. So then we have to reset that too. That reset email is set to an alternative email, but of course they don't remember that (or the security questions either) either. Eventually I have to tell them to call their email provider to get the damn password reset. If they do remember one and we start resetting the passwords, you can guarantee by the time we reset all three of these passwords, one of them will be forgotten and have to be reset twice. It fricking happens all the time.
When using LogMeIn Rescue to work on a client's PC, we need to have them enter the password into the Rescue applet so that it runs as a system service and auto-logs in the technician if the technician reboots the system so that the technician can work on the computer without the client physically being there. A lot of times clients at this point will forget their login password and we have to physically drive out there. Or they'll say they don't have a password when there's clearly one set.
People are fricking dumb.
Posted on 1/11/15 at 5:18 pm to efrad
How about the people that say some program hasn't worked since you worked on their computer.
This can be months later and a program that they clearly need daily.
This can be months later and a program that they clearly need daily.
This post was edited on 1/11/15 at 5:22 pm
Posted on 1/11/15 at 9:13 pm to ILikeLSUToo
quote:
We use ADP for paychecks, and there's an online portal where you can see all your stubs, salary history, and W2s. I log on maybe once or twice a year, usually to get my W2 instead of waiting for it to be mailed. The passwords expire every couple of months, can't use an old one, so without fail I always forget my password every year and have to ask someone in accounting to reset it for me.
You can't just reset it yourself?
I just reset mine without any knowledge of my PW. So long as you know your:
Username
DOB
Last 4 of SSN
Answers to 2 security questions
Not trying to be a smart arse.
ETA: I don't work in IT, but within my sales group, people come to me with all of their minor PC/Excel/software issues all the time. Sometimes I am seriously concerned with people's inability to critically think and find a solution. (not directed at you LSUtoo)
This post was edited on 1/11/15 at 9:16 pm
Posted on 1/12/15 at 6:43 am to Casty McBoozer
Isn't active directory so much fun
Posted on 1/12/15 at 2:00 pm to ILikeLSUToo
quote:
I can sort of sympathize with the older folks having to remember passwords.
its not just older folks, I have a hard time.
The problem is different sites use different rules for login/pwd. Logins are usually more problematic to me, why can't every site use email address?
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