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Order Tracking Site or Program

Posted on 7/5/16 at 8:39 pm
Posted by The Next
Baton Rouge
Member since Oct 2013
418 posts
Posted on 7/5/16 at 8:39 pm
So my wife is literally keeping track of the orders for her small business on sticky notes and about 3 different notepads and it drives me nuts. I'm looking around for a solution for her to keep track of everything using either a database or an online option. The sample Access databases will "work" but there are some things that could be added that would really help her out. I can create a database to do what is needed but that's a lot of time I really don't have right now.

After a cursory search online, I haven't found anything that fits the bill so I wanted to see if anyone knows of an online order tracking system that can be accessed from a mobile device. The ability to upload files and pictures and attach them to an order would be a plus. Free is always good, too.
Posted by LSURoss
SWLAish
Member since Dec 2007
15329 posts
Posted on 7/5/16 at 9:25 pm to
Why not a simple excel spreadsheet?
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77987 posts
Posted on 7/6/16 at 12:18 am to
What he said.
Posted by ATL-TIGER-732
ATL
Member since Jun 2013
2291 posts
Posted on 7/6/16 at 1:31 am to
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Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 7/6/16 at 1:39 am to
I use handshake.com as a user friendly App. I assume you use an IOS platform, since you don't use Excel for this simple procedure. I have a Linux based patch that I built to convert this App to a Windows based platform that I back up with a simple Access database. I utilize this for my own records keeping.

But really, you should use Excel for this simplistic approach in records keeping.
This post was edited on 7/6/16 at 4:13 am
Posted by MyNameIsInigoMontoya
Woodlands
Member since Oct 2012
585 posts
Posted on 7/6/16 at 8:02 am to
Google Sheets can be accessed via mobile device
Posted by CubsFanBudMan
Member since Jul 2008
5071 posts
Posted on 7/6/16 at 8:13 am to
I've used the Parcels app on Android. It updates tracking status either manually or automatically.
Posted by The Next
Baton Rouge
Member since Oct 2013
418 posts
Posted on 7/6/16 at 8:46 am to
I could do excel but it doesn't give the functionality she would really need. She also has a desktop folder that is completely unorganized so I'm trying to give her the ability to upload files and have it automatically be organized and easily accessible through the program. I've set up access databases and I know I can do what I need with it. I just don't have the web programming knowledge (yet, at least) to allow her to enter the orders from her phone.

Handshake looks promising but I'm really looking to keep her costs down as much as we can.
Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 7/6/16 at 11:47 am to
So I always try to design a system that can allow for me to track shipments with relative ease when using Access.

Here is my basic criteria/constraints before converting to SQL:

1. Each shipment must have at least one tracking number (depending on the carrier, each package will have its own tracking number so a shipment very well could have multiple tracking numbers associated).

2. For truck carriers, they use one tracking number for a shipment. A shipment can consist of multiple orders (this is part of my problem).

3. Once used, tracking numbers cannot be repeated

4. Once an order is shipped, it cannot be shipped again

This post was edited on 7/6/16 at 12:00 pm
Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 7/6/16 at 11:56 am to
When you're implementing query wizard be sure to include the following:

Orders
OrderNumber (PK)
CustomerID
IsShipped (boolean/bit)

Shipments
ShipmentID (PK)
ShipDate (date)
CarrierID (FK Carriers table)

Tracking
ShipmentID (FK Shipments table)
OrderNumber (FK Orders table)
TrackingNumber (PK)

(In the Tracking table, ShipmentID, OrderNumber, and TrackingNumber would make up the primary key/composite key).

Hopefully this helps in clarifying the basics using Access and RDBMS, whereas it can get way more complicated. It helps to practice it for organizational purposes.
Posted by The Next
Baton Rouge
Member since Oct 2013
418 posts
Posted on 7/6/16 at 12:37 pm to
I guess my OP was a little confusing. This wouldn't be to track orders that she places to have items shipped to her. This would be for people placing orders with her business so she can keep everything organized so as to not have to go to 3 separate notebooks to find out what her customers want. She creates embroidery files for each customer so it would be nice to "attach" that file to a particular order under a customer account.

Although, now that I think about it, implementing a PO system and tracking shipments might not be a bad idea. Great. More work.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 7/6/16 at 12:42 pm to
check out Freshbooks.com
Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 7/6/16 at 1:09 pm to
That's why I mentioned handshake.com initially. It was a little unclear at first. However, check out the site nevertheless.
Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 7/6/16 at 1:14 pm to
Check out smartsheet.com as well. It's an online project management SaaS platform that's user friendly. You can import existing excel files to coordinate orders placed on the consumer end and easier to use instead of Access. It has a free trial to see if it'll work out for your needs.
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