Looking to buy a phone using Swappa

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We use AT&T, so do I have to look under AT&T phones

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Yes, unless you want to switch carriers. I prefer unlocked phones but that's a whole other topic.

It's really pretty self explanatory. I only buy "mint" or "new" phones, all the others are kind of a trick bag. Pay attention to what's included. Does it come with the charger, etc.

You can't sell a phone on there if the EIN isn't clear so you should be safe there. I've never had any issues.

Happy hunting

So let's say the phone is listed as new and I receive it and I can tell it isn't with obvious wear...does Swappa have some time of fraud department to report it to and get your money reimbursed?

Swappa is pretty strict about verifying. And sellers have a star rating.

Swappa is legit. Buy with confidence

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I bought my Dad a phone off there because of CAD's recommendation.

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I used it once and had a bad experience b/c of the seller. Swappa did make sure that the seller made it right. Basically I bought a phone that was supposed to be 'like new' and in 'mint' condition. The screen had several scratches and the seller tried to play dumb as if he didn't know. I did get stuck paying the return shipping. With all that said, I'd buy again from swappa. I believe my experience was the exception.