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just another smart home vendor alienating their users

Posted on 10/6/17 at 4:40 pm
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 10/6/17 at 4:40 pm
quote:

Canary, a connected home security camera company, announced changes to its free service last week that went into effect on Tuesday. Under the new terms, non-paying users will no longer be able to freely access night mode on their cameras nor will they be able to record video for later viewing. Night mode is a feature that lets you set a schedule for your Canary camera to monitor your home while you sleep without sending notifications.

On top of that, all the videos the company previously recorded for free will be converted into 10-second clips called "video previews." Essentially, important features are being taken away from users unless they're willing to pay $9.99 a month.




LINK
This post was edited on 10/6/17 at 4:42 pm
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 10/6/17 at 4:45 pm to
Get used to it
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 10/6/17 at 4:45 pm to
no
Posted by mctiger1985
Baton Rouge
Member since Oct 2009
3693 posts
Posted on 10/6/17 at 4:54 pm to
Good thing I only paid a very little for mine. I never really used notifications, so I just changed mine to always away and blocked notifications on my phone. So to Canary
Posted by Marco Esquandolas
Member since Jul 2013
11423 posts
Posted on 10/6/17 at 8:01 pm to
I have 2 big labs that guard the home at night.
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18281 posts
Posted on 10/6/17 at 9:05 pm to
Isn't Arlo still pretty good and free?
Posted by TigerinATL
Member since Feb 2005
61438 posts
Posted on 10/6/17 at 9:42 pm to
Their business model probably assumed higher sales than they’ve had to cover their costs. The choice could be either get more money per customer or shut down completely and brick every device they’ve sold. That’s one of the risks of all of these gadgets that rely on someone else’s cloud.

PlayOn has a cloud version of their DVR where people get charged per episode for AWS cloud storage. Maybe the answer to the threat of all of these cloud services going away is to make customers use their own cloud. Maybe we eventually all have our own AWS accounts that these devices install into.
This post was edited on 10/6/17 at 10:15 pm
Posted by Korkstand
Member since Nov 2003
28703 posts
Posted on 10/6/17 at 10:50 pm to
quote:

Maybe the answer to the threat of all of these cloud services going away is to make customers use their own cloud. Maybe we eventually all have our own AWS accounts that these devices install into

This is a far better idea than relying on several vendor clouds. It would be cheaper for the user, and more importantly it would reduce vendor lock-in.
Posted by TechDadHere
Member since Jul 2017
45 posts
Posted on 10/12/17 at 4:16 am to
I like both arlo and canary cams since they both have amazing resolution and wifi cam features but the subscription fee is something not so nice
This post was edited on 10/13/17 at 4:35 am
Posted by CoolHand
Member since Dec 2011
2083 posts
Posted on 10/12/17 at 3:09 pm to
This whole proprietary cloud business is one of the reasons I went with Blue Iris.
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