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re: Computer wont boot.. if it does, it freezes. Updated ***

Posted on 8/20/14 at 2:47 pm to
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 2:47 pm to
Locked up again.

Pulled one chip out.

Also running. Disc check.

Keep an eye on the thread.. I'll let you guys know my report


Edit-- andddd it went down again while checking disk
This post was edited on 8/20/14 at 2:49 pm
Posted by Murtagh
Metairie, La
Member since Feb 2008
2044 posts
Posted on 8/20/14 at 2:50 pm to
if all else fails, download hiren's boot cd and run a memory checker.

(if you have another computer that's working, that is.)
Posted by DoUrden
UnderDark
Member since Oct 2011
25965 posts
Posted on 8/20/14 at 2:51 pm to
Don't boot all the way to safe mode

Restart your computer. As the computer boots up, repeatedly hit the F8 key until the Advanced Boot Options appear. This menu allows you to boot to a command prompt without loading Windows.

Select “Safe Mode with Command Prompt.” The computer will continue booting and you will see a list of drivers being loaded. After they finish loading you will be presented with a command prompt.

Run chkdsk. Type “chkdsk” and press enter to run a check on the current drive without fixing any errors.
To run chkdsk and fix errors, type “chkdsk c:/f” Replace “c” with the drive letter you would like to fix.
To run chkdsk and fix errors, locate sectors and retrieve data, type “chkdsk c:/r” Replace “c” with the drive letter you would like to fix.
You may be prompted to restart if the drive is in use. If prompted, press Y to accept.
Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 8/20/14 at 2:54 pm to
You originally weren't even getting past the BIOS boot screen. I would have focused on making that reliable, by removing things until it was possible, and I could get into the BIOS. Then I would have added things back one by one until hopefully it broke again. If that part is working fine now, and Windows is what is freezing, you should be able to approach the Windows issue in the same way. However, I would first try running Memtest86+ to see if it can coax out a memory error.
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:05 pm to
Ram sticks seem good.

Maybe going to try and install new windows copy?
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 3:11 pm to
Take windows out of the equation completely. Unplug your storage drives. Anything you don't need in order to run low-level hardware diagnostics from a boot disk/usb, should not be connected. Including all front panel headers. If you aren't stripping the computer bare and adding components back one at a time, you're doing it wrong. Go borrow someone's computer to create an Ubuntu live disk.

Oh, and low/dead CMOS battery would not be a direct cause of this. That's silly. All that would do is constantly warn him that CMOS needs to be setup again, time and date wrong, etc.

If Ubuntu works perfect (WITH HARD DRIVE AND ALL OTHER NONESSENTIALS UNPLUGGED) for a while, post is hanging on initializing a hard disk and barely booting when it can find your OS partition. Odds are, a reinstall won't fix that. If you can't even stay stable long enough to frick around in Ubuntu, replace your motherboard.
This post was edited on 8/20/14 at 3:20 pm
Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 8/20/14 at 3:12 pm to
quote:

Ram sticks seem good.

Maybe going to try and install new windows copy?


Memory testers need to run as long as possible, preferably 8 or more hours. Even then programs like Memtest86+ may not detect memory-related errors that are apparent after running, say, prime95 for 5 minutes.

Before reinstalling Windows, I would try running whatever disk diagnostics that are available outside of Windows for your drive. I'd try booting a Linux distro off a USB drive to see if it works. I hate reinstalling Windows, and at this point, it seems premature.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 3:17 pm to
quote:

Memory testers need to run as long as possible, preferably 8 or more hours. Even then programs like Memtest86+ may not detect memory-related errors that are apparent after running, say, prime95 for 5 minutes.


Yeah, not in this case where the crashing/freezing is blatant and frequent. 5 passes and move on.
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:29 pm to
What I've done.

Took both ram sticks out. Crash
Took harddrive out. Crash
I can't test graphics card without onboard video. But I can load into windows and mess around for a while before. Crash
Unplugged all peripherals. Crash

All I got left is motherboard or graphics card, right?

I'm leaning towards motherboard BC I've had problems with my 24 atx pins shorting out.. however when it shorts out the entire machine loses power. Sorry about not adding that before

Should I just call Asus and have them send me a new one?
This post was edited on 8/20/14 at 3:31 pm
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 3:36 pm to
quote:

All I got left is motherboard or graphics card, right?


And power supply. What brand/model is it?

I'm probably just overcomplicating by even considering it because the symptoms are atypical of PSU failure/inadequacy, but it's wise to be thorough. My instinct said motherboard immediately, though.

EDIT: Oh, and have you by chance tried clearing CMOS just for shits and giggles?

And if the mobo is under warranty, might as well RMA it. I think ASUS does cross-shipping if you give them a valid CC.
This post was edited on 8/20/14 at 3:42 pm
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:42 pm to
Corsair psu850 tx.

I originally thought PSU a couple of months ago because of that atx connector problem. Turns out it was the motherboard not the PSU. I haven't fixed the motherboard BC my power was staying connected but now it seems the power stays connected when it crashes
, screen just goes dark but tower and fans on all devices inside keep spinning
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 3:43 pm to
quote:

screen just goes dark but tower and fans on all devices inside keep spinning


Would help to 99.9% rule it the motherboard if you could find another GPU to test.
This post was edited on 8/20/14 at 3:44 pm
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:43 pm to
Give me quick howto to clear cmoa
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:45 pm to
I know I know dude.. just not plausible boss.

But all items should be under warranty still.. computer less than a year old
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 3:48 pm to
quote:

Give me quick howto to clear cmoa


Google your mobo model and "Clear CMOS." It's a jumper on your board, or in some models can be a convenient button near the I/O ports in back.
This post was edited on 8/20/14 at 3:51 pm
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 3:48 pm to
Actually I might have an old radeon 9250 I can try.. let me make a trip to my aunts house in town..I'll report back in 30 minutes
Posted by tokenBoiler
Lafayette, Indiana
Member since Aug 2012
4410 posts
Posted on 8/20/14 at 4:49 pm to
quote:

I can navigate.. no freezing.. nothing shutting off.. malware maybe? Also I noticed my Firefox flahwave kept crashing and installed Google chrome right before this happened

Edit. Alright just crashed again. But it let me play around longer before it did



Sounding more like video card or drivers if it works better in safe mode. Dunno what the correlation with Chrome might mean to that hypothesis.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/20/14 at 5:09 pm to
It's definitely not GPU driver related because of the locks at post. But I agree that it's not quite 100% safe to rule out the card itself yet.
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 5:11 pm to
I've had the HD unhooked for over an hour and no freezes.. maybe it was failing and wasn't completely dead yet? It hasnt shut off any
Posted by Codythetiger
Arkansas
Member since Nov 2006
27558 posts
Posted on 8/20/14 at 5:56 pm to
I've tried running SeaTools for Dos on a bootable drive, but as soon as i hook my HD back up, the crashing continued again
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