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Amazon Prime Account On Roku Keeps Logging out

Posted on 10/16/14 at 9:07 pm
Posted by McLemore
Member since Dec 2003
31499 posts
Posted on 10/16/14 at 9:07 pm
last few times i've gone to amazon on roku it is logged out. just started doing this after months of use. advice? (found nothing googling, but didn't look all that hard)

netflix, hulu+, watchespn etc don't do this.

tia
Posted by Solicitor
Member since Nov 2013
249 posts
Posted on 10/16/14 at 9:25 pm to
I think your problem is you have a Roku.
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9313 posts
Posted on 10/16/14 at 9:33 pm to
quote:

think your problem is you have a Roku.



As opposed to what?
Posted by McLemore
Member since Dec 2003
31499 posts
Posted on 10/16/14 at 10:53 pm to
I have apple TV at other place but haven't used it much.

I have the roku 1 and it's fine for the $39 I spent but for this logging out thing.

I was thinking of sticking this one in a bedroom and upgrading. I'm sure there are 100 threads debating the best out of roku, apple TV, Chromecast, and Amazon Fire TV.

Is there a consensus?
Posted by Jimbeaux28
Baton Rouge
Member since Jun 2007
4051 posts
Posted on 10/17/14 at 9:37 am to
quote:

Is there a consensus?


I own all the devices, except for the Fire TV, and each has its own strengths and weaknesses.

If you currently have devices with the Apple operating system (iPhone, iPad, iMac, etc), Appletv is the way you should go.

I enjoy the Roku, but I mainly use it with the Plex app and the Plex server I created to serve as my media server. The Netflix channel on Roku is pure garbage compared to the Netflix app on AppleTv, but that is just my opinion.

Another thing to keep an eye on is the future use of the AppleTv as a Homekit hub to implement home automation, if that is something you are interested in:

LINK
Posted by shel311
McKinney, Texas
Member since Aug 2004
110870 posts
Posted on 10/17/14 at 11:08 am to
quote:

I think your problem is you have a Roku.
If you have other devices to link it up to, AppleTV is the way to go.

Otherwise, there's not much difference in the 2, and when you factor in price, Roku is the better value.

As for the OP, I use the Amazon app daily on 2 Rokus for my kids, and I haven't ever seen that issue, so sorry I can't help more.

Good luck!
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9313 posts
Posted on 10/17/14 at 2:49 pm to
Did apple TV ever get the amazon video app?
Posted by WPBTiger
Parts Unknown
Member since Nov 2011
31049 posts
Posted on 10/17/14 at 6:23 pm to
Is your credit card up to date that you used to register the Roku?
Posted by McLemore
Member since Dec 2003
31499 posts
Posted on 10/17/14 at 11:34 pm to
yeah it is. and it's weird because everything else stays logged in. i'll check the card again though. thanks.

but you'd think monthly services like NLFX and HULU would log out before annual ones like Prime. very odd. tried resetting the box twice also. i'll unplug it. log in. watch amazon show. and then next time i got to amazon it makes me do the stupid login process again. it's done it only twice so maybe just an Obama style glitch.
Posted by TU Rob
Birmingham
Member since Nov 2008
12739 posts
Posted on 10/18/14 at 12:48 pm to
Contact roku about it. I had an issue with my old one disconnecting from my wifi and I had to unplug it and plug it back in within about 10 seconds and that seemed to fix it. All of my log ins stayed there unless I waited too long to plug it back in. Then I'd have to reset it and log back in to everything. They eventually sent me a new one after the second customer service request.
Posted by McLemore
Member since Dec 2003
31499 posts
Posted on 10/18/14 at 4:04 pm to
thx
Posted by Hopeful Doc
Member since Sep 2010
14965 posts
Posted on 10/18/14 at 5:00 pm to
quote:

The Netflix channel on Roku is pure garbage compared to the Netflix app on AppleTv, but that is just my opinion.



I guess to each, their own, but I don't use my AppleTV's Netflix channel because I think it is so poor compared to the Roku one.
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9313 posts
Posted on 10/19/14 at 9:06 am to
quote:

The Netflix channel on Roku is pure garbage compared to the Netflix app on AppleTv, but that is just my opinion.


Fwiw, there is a different Netflix app on the roku 1&2's versus the roku 3's. The one on the 3's is a much different/ updated version but takes some getting used to

That being said, which roku device do you use?
This post was edited on 10/19/14 at 9:10 am
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