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Started By
Message
CSB about Cabela's customer service...
Posted on 10/9/14 at 8:49 am
Posted on 10/9/14 at 8:49 am
I had a pair of breathable waders that I bought 2 seasons ago from cabela's. (their brand)
During teal season I noticed the seams were leaking but I figured they were out of warranty so I thought about fixing them myself. I checked their website and supposedly they guarantee their footwear and apparel for life so I decided to fill out a form and send them back. The form said they would offer full or partial credit depending on what they found after inspection.
They never emailed me or called me for anything, but I just got a tracking number and receipt for a brand new pair of waders heading my way.
So
to their customer service
I will be a repeat customer
During teal season I noticed the seams were leaking but I figured they were out of warranty so I thought about fixing them myself. I checked their website and supposedly they guarantee their footwear and apparel for life so I decided to fill out a form and send them back. The form said they would offer full or partial credit depending on what they found after inspection.
They never emailed me or called me for anything, but I just got a tracking number and receipt for a brand new pair of waders heading my way.
So
to their customer service I will be a repeat customer
9
Posted on 10/9/14 at 8:51 am to Croacka
This is well known
Posted on 10/9/14 at 8:56 am to Croacka
Damn, I should send my boots in
Posted on 10/9/14 at 9:00 am to KingRanch
quote:
This is well known
Maybe to fatties with Vienna sausage toes
Posted on 10/9/14 at 9:32 am to Croacka
Alpha Elite Black Card Member checking in
i'm in the outs right now with cabelas, their waders are shite and the quality of their products have been on the decline,(the decline is real), for about the past 4 years or so..
that being said, my new Herter's Three Fork waders are fricking. awesome.
i'm in the outs right now with cabelas, their waders are shite and the quality of their products have been on the decline,(the decline is real), for about the past 4 years or so..
that being said, my new Herter's Three Fork waders are fricking. awesome.
Posted on 10/9/14 at 9:34 am to Croacka
and i agree with OP, cabelas customer service is what sets them apart from everybody else
if you call them for a order they will have it on your step usually within two days from UPS with no extra shipping
these is a reason they have been whipping bass pro shops arse the past few years and it partially has to do with filling your mail box full of catalogs every weekj
if you call them for a order they will have it on your step usually within two days from UPS with no extra shipping
these is a reason they have been whipping bass pro shops arse the past few years and it partially has to do with filling your mail box full of catalogs every weekj
Posted on 10/9/14 at 9:35 am to Croacka
So i can take my 6 yr old boots and mail it back to them and them send me new ones?
Posted on 10/9/14 at 9:37 am to Chad504boy
quote:
So i can take my 6 yr old boots and mail it back to them and them send me new ones?
maybe..
totally cereal
Posted on 10/9/14 at 9:59 am to aVatiger
i read on another forum about a guy getting his 7 year old waders replaced free of charge
i've heard other stories of people only getting partial credit though
the only thing you really have to risk is the shipping price of getting them there, and the fact that they won't return what you sent them, even if they don't give you anything for it
i've heard other stories of people only getting partial credit though
the only thing you really have to risk is the shipping price of getting them there, and the fact that they won't return what you sent them, even if they don't give you anything for it
Posted on 10/9/14 at 10:21 am to Croacka
I worked at the one in Gonzales when it opened. That was part of our training: take anything back, no matter what*.
*Except ammo and guns.
*Except ammo and guns.
Posted on 10/9/14 at 10:30 am to Croacka
I wish they would be kind enough to open a store in or near NWLA.
Bass Pro just doesnt cut it sometimes.
Bass Pro just doesnt cut it sometimes.
Posted on 10/9/14 at 10:33 am to Polar Pop
Cabelas and Bass Pro are both too far of a drive from me. Academy is just up the road.
Posted on 10/9/14 at 10:36 am to Polar Pop
I'm elated that denham is getting an academy
Bass pro is nice to go look at sometimes but their stuff is too high
The academy will be closer to my house too
Bass pro is nice to go look at sometimes but their stuff is too high
The academy will be closer to my house too
Posted on 10/9/14 at 10:42 am to Croacka
I find myself buying everything from Academy these days.
Prices are usually cheaper on every item and its easier for me to get in and out.
The only scenario where Bass Pro wins is boating equipment.
I am mostly interested in Cabelas due to their in-house line of gear being quality stuff, versus the Game Winner (Academy) and Redhead (Bass Pro).
Prices are usually cheaper on every item and its easier for me to get in and out.
The only scenario where Bass Pro wins is boating equipment.
I am mostly interested in Cabelas due to their in-house line of gear being quality stuff, versus the Game Winner (Academy) and Redhead (Bass Pro).
Posted on 10/9/14 at 1:07 pm to Croacka
Got my 5 year old waders replaced free of charge about 2 months age. I will never buy another brand of waders as long as the have great customer service.
Posted on 10/9/14 at 1:19 pm to Croacka
quote:
denham is getting an academy
Where at? I'm in Central and go to the Academy on Airline and hate that location.
Posted on 10/9/14 at 1:20 pm to Croacka
Makes me proud to hold a Club Visa.
Posted on 10/9/14 at 1:24 pm to Hu_Flung_Pu
quote:
Where at?
Juban crossing
It's already built and signs are up
Should be open by holidays
Posted on 10/9/14 at 2:08 pm to Croacka
nice
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