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I'd appreciate help from OT computer geeks

Posted on 8/22/14 at 12:46 pm
Posted by EastBankTiger
A little west of Hoover Dam
Member since Dec 2003
21325 posts
Posted on 8/22/14 at 12:46 pm
When I try to watch Youtube video, I just get a blank green screen instead of the image. The sound is fine, just can't get the picture. Any advice, other than shoot the laptop? TIA

EETA; Sorry, wasn't aware of the Tech Board, admins. please move it there...thanks.
This post was edited on 8/22/14 at 12:51 pm
Posted by Chad504boy
4 posts
Member since Feb 2005
166315 posts
Posted on 8/22/14 at 12:47 pm to
yeah, i get a black screen with sound. Can't figure out the shite to save my life. Some websites video works, alot it doesn't work.
Posted by brucevilanch
Fort Worth, Tejas
Member since May 2011
24333 posts
Posted on 8/22/14 at 12:47 pm to
tech board.
Posted by wickowick
Head of Island
Member since Dec 2006
45812 posts
Posted on 8/22/14 at 12:48 pm to
quote:

Any advice, other than shoot the laptop? TIA


Yea, ask on the Tech Board...
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51648 posts
Posted on 8/22/14 at 1:10 pm to
Have you tried different browsers? Is this only for Youtube or all videos?
Posted by EastBankTiger
A little west of Hoover Dam
Member since Dec 2003
21325 posts
Posted on 8/22/14 at 1:35 pm to
Just for Youtube, as far as I've noticed.

ETA: change that, it does that on Fecebook also.
This post was edited on 8/22/14 at 1:36 pm
Posted by Murtagh
Metairie, La
Member since Feb 2008
2044 posts
Posted on 8/22/14 at 1:37 pm to
upgrade java/flash?

do you get the same thing in different browsers?

run malwarebytes/antivirus?

buy a mac?

just kidding on the last thing.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/22/14 at 1:46 pm to
Internet explorer?

Go to internet options. Click advanced tab. Check "Use software rendering instead of GPU rendering"

Click Apply. Reboot.




Chrome?

Type chrome://flags in search bar and hit enter.

Scroll down to "Disable hardware-accelerated decode" and click "enable" so that it looks like this:


Then click "Relaunch Now" at the bottom of the page.


Firefox?
Go to options.
Click Advanced
Uncheck "Use hardware acceleration when available."

Click OK. Reboot just in case.


If the problem is not solved by doing this, undo it, then post your full PC details, including GPU.



This post was edited on 8/22/14 at 1:48 pm
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