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Message
Would You Be in Favor of This?
Posted on 6/9/14 at 4:32 pm
Posted on 6/9/14 at 4:32 pm
A Kentucky restaurant has opened with a "no tipping" policy, paying servers either $10/hour or 20% of their sales, whichever is higher.
LINK
quote:
"I've heard the horror stories – $3 left on a $100 tab," he said. "How much a server makes has nothing to do with how hard they work. Servers had quit because they couldn't make ends meet."
So, in his new restaurant, he had a chance to try a different approach: "We wanted our servers to participate in our productivity by giving them reasonable compensation based on sales. It takes the whim of the customers out of it."
LINK
9
Posted on 6/9/14 at 4:33 pm to Stadium Rat
Yes. Now they'll pay more in taxes. 
Posted on 6/9/14 at 4:35 pm to Stadium Rat
I like it
Posted on 6/9/14 at 4:36 pm to Stadium Rat
Yes. Tipping is fricking retarded. Who made the rule that the food industry gets a complete different pay system than the rest of the world?
Posted on 6/9/14 at 4:37 pm to Stadium Rat
can be a good or bad thing.
i can see there being shittier service from the place because the workers know theyre getting paid no matter what.
i can see there being shittier service from the place because the workers know theyre getting paid no matter what.
Posted on 6/9/14 at 4:39 pm to Jones
YES! Went to Austrailia few years ago and you don't tip there...loved it.
Posted on 6/9/14 at 4:44 pm to Stadium Rat
quote:
A Kentucky restaurant has opened with a "no tipping" policy, paying servers either $10/hour or 20% of their sales, whichever is higher.
So you people know that the restaurant is marking up their prices to include this cost to their bottom line, right? You're paying the tip either way.
Posted on 6/9/14 at 4:45 pm to Jones
Well, enough complaints and the idiot waiter/waitress gets fired.
Posted on 6/9/14 at 4:55 pm to BRgetthenet
I like the idea, but it might temp the servers to neglect service and instead push dishes on you to increase sales and therefor their %.
Posted on 6/9/14 at 4:56 pm to Stadium Rat
Yeah, sure. From what I understand, they don't have tipping in Europe.
We went to a co-op beer restaurant in Austin. It was pretty cool. No tipping and the prices were about what you would expect for a place like that. You had to bus your own table and pick up your dishes, but that ain't no thing.
We went to a co-op beer restaurant in Austin. It was pretty cool. No tipping and the prices were about what you would expect for a place like that. You had to bus your own table and pick up your dishes, but that ain't no thing.
Posted on 6/9/14 at 5:38 pm to Stadium Rat
Where's the incentive to go that extra mile?
Same with commissions, spiffs, and bonuses. Take tips out of the equation and you'll get what human nature always dictates, just barely passable.
Same with commissions, spiffs, and bonuses. Take tips out of the equation and you'll get what human nature always dictates, just barely passable.
Posted on 6/10/14 at 12:34 pm to Mike da Tigah
A hard-line no-tipping policy hasn't prevented Arthur Bryant's from being the best restaurant in the world.
Posted on 6/10/14 at 12:41 pm to Mike da Tigah
quote:just like any other job... Bad performance and you're gone.
Where's the incentive to go that extra mile?
Posted on 6/10/14 at 12:52 pm to timbo
In Europe the tip is automatic. You're still technically tipping
Posted on 6/10/14 at 1:11 pm to Mike da Tigah
quote:
Same with commissions, spiffs, and bonuses. Take tips out of the equation and you'll get what human nature always dictates, just barely passable.
Whaa? Plenty of taxpaying Americans work without being paid commissions, bonuses, etc. "Just barely passable" doesn't define the hard work of people all across this country. My firefighter neighbor is a freakin' damn hero...no, he has no opportunity to earn commissions or bonuses.
I have no problem with a "service charge included" restaurant. If the service sucks, the resto won't succeed. Easy enough for a server to make the connection between his/her performance and continued employment.
As for the "upsell", this already happens in places ranging from rotgut chains to fine dining. Servers who get tips are already incentivized to bump up the tab.
Posted on 6/10/14 at 1:19 pm to hungryone
Personally, I like tipping culture. I honestly don't understand why someone would want an optional thing to be taken away from them and now having it mandatory.
I am a very overly-generous tipper, and it's because I appreciate so much when people do things for me.. cut my hair and throw in a scalp massage while rinsing, paint my nails perfectly and fix them each time I mess them up before I leave the salon, give me HONEST suggestions when deciding what to order at a restaurant, etc. I tip better as the service gets better, and the service gets better as I tip better. It's a circle. I like walking into one of the bars on my regular rotation and not having to start a tab with my card or being ignored when they're busy.
Granted, this no-tipping thing would benefit the servers. $10/hr or 20% of sales? Hell, they already average 20% of sales. Their pay isn't going down. Customers are just now being forced to pay regardless of the service they receive. When I was a server, I would have been very happy about this.
I am a very overly-generous tipper, and it's because I appreciate so much when people do things for me.. cut my hair and throw in a scalp massage while rinsing, paint my nails perfectly and fix them each time I mess them up before I leave the salon, give me HONEST suggestions when deciding what to order at a restaurant, etc. I tip better as the service gets better, and the service gets better as I tip better. It's a circle. I like walking into one of the bars on my regular rotation and not having to start a tab with my card or being ignored when they're busy.
Granted, this no-tipping thing would benefit the servers. $10/hr or 20% of sales? Hell, they already average 20% of sales. Their pay isn't going down. Customers are just now being forced to pay regardless of the service they receive. When I was a server, I would have been very happy about this.
Posted on 6/10/14 at 5:25 pm to Stadium Rat
I see nothing wrong with trying it, but it's not a "one size fits all" situation. It can and does work for high-end restaurants ($200+ per person). It just won't work for 95% of all the other full-service restaurants, due to the customer's sensitivity to price.
And even though you will end up paying about the same total price at a tip-included restaurant as you do at a tipping restaurant, people don't judge a restaurant's price fairness to the total price, they judge it according to the menu prices. (tip-included restaurants will be forced to raise menu prices by 20% or more. ) Your burger and fries for $8.95 just went to $10.95
In other words, the tipping restaurant will be perceived as offering a better value when compared to the tip-included restaurant.
So in market areas where people have a high sensitivity to price, the less likely the tip-included business model will work.
And even though you will end up paying about the same total price at a tip-included restaurant as you do at a tipping restaurant, people don't judge a restaurant's price fairness to the total price, they judge it according to the menu prices. (tip-included restaurants will be forced to raise menu prices by 20% or more. ) Your burger and fries for $8.95 just went to $10.95
In other words, the tipping restaurant will be perceived as offering a better value when compared to the tip-included restaurant.
So in market areas where people have a high sensitivity to price, the less likely the tip-included business model will work.
This post was edited on 6/10/14 at 5:34 pm
Posted on 6/10/14 at 7:04 pm to Jones
quote:
i can see there being shittier service from the place because the workers know theyre getting paid no matter what.
How often do you get impeccable service?
Unless I'm at a fine dining restaurant where the staff has pride in the menu and operation, I'm getting the run of the mill drink fills and clean up that you get anywhere.
Tips haven't gotten rid of bad service either. Usually, the state of the restaurant as a whole dictates if a server is going to be shitty to you or not.
If waiters are paid well, more skilled and valuable workers will apply for the job.
Posted on 6/10/14 at 7:40 pm to StringedInstruments
I went to Dons Seafood by the outlet malls today and had fantastic service.
Waiter was prompt, had small talk with him, and was overall a really nice guy.
I knew where he went to school, what he wanted to do with a career, and where he was from.
Define well.
How often have you actually gotten bad service? I haven't really gotten bad service, imo, at all
Waiter was prompt, had small talk with him, and was overall a really nice guy.
I knew where he went to school, what he wanted to do with a career, and where he was from.
quote:
f waiters are paid well, more skilled and valuable workers will apply for the job
Define well.
How often have you actually gotten bad service? I haven't really gotten bad service, imo, at all
Posted on 6/10/14 at 10:44 pm to Stadium Rat
I just returned from Italy. No tipping, no tax. All prices were in whole numbers (7 euros, 10 euros, etc). In some restaurants, a 2 euro per person service charge was added to the bill, but was clearly stated on the menu. For excellent service a couple of euros could be left.
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