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Roku WiFi Issues

Posted on 5/9/14 at 9:35 am
Posted by TU Rob
Birmingham
Member since Nov 2008
12739 posts
Posted on 5/9/14 at 9:35 am
I have a Roku that I bought after Christmas, and it worked fine on our U-Verse WiFi. I recently ditched cable and just have Charter Internet, which is supposed to be much faster and just looking at how my computer, iPhone, iPad, and Kindle Fire are working I would think so. But for some reason the Roku can't stay connected to my router. I even moved the router upstairs so it would be closer to the computer and the Roku. I tried a factory reset the other night, and that didn't do it. Finally just unplugged it, and then after a couple of days I plugged it back in, it went through the normal set up, and we were about 10 minutes into a show when it froze up. I got back to the settings menu and sure enough it wasn't connected, and when it scanned for networks nothing showed up, even though my iPhone was connected to the same network with no problems.

Is this a common issue with these? I know it isn't a router problem since my phones can pick up good signal anywhere in the house and most of my yard. It is maybe 20 feet from the router to the Roku, and no walls or anything in the way. Just a short hallway and an open door.
Posted by GetCocky11
Calgary, AB
Member since Oct 2012
51291 posts
Posted on 5/9/14 at 9:38 am to
Is it close enough to run an ethernet cable and have a wired connection?
Posted by FalseProphet
Mecca
Member since Dec 2011
11707 posts
Posted on 5/9/14 at 9:52 am to
I just run mine wired. I've never had a problem at all.
Posted by Doldil
The Ham
Member since Jan 2010
6214 posts
Posted on 5/9/14 at 10:20 am to
I've got 4 in my house and the only time I've ever had an issue was when I had my broadcast set to invisible so that my wifi wouldn't show up. Maybe try changing the password to your wifi and see if that helps or something?
Posted by TU Rob
Birmingham
Member since Nov 2008
12739 posts
Posted on 5/9/14 at 10:37 am to
I think mine is the 2. No wired connection capability. I may move it downstairs and see if it picks up better right under the router. Not sure what the issue is. I need a bluray in the bedroom and I'll just get one I can hardwire that has streaming abilities.
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