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Does a business having BBB membership matter to you?

Posted on 1/11/14 at 11:17 am
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/11/14 at 11:17 am
I always noticed the BBB logo on businesses and ads. When I got my business and looked into it, I find it was a paid for thing.
It's not like I originally thought, where those businesses were awarded for having high ratings, like trip advisor does.
No.
It's you pay $400 a year and they let you use the logo and allow people to rate you on that site.
I'm on yelp and other review sites. I get $400 in a year isn't bad for advertising costs. But there are already so many costs out there, I'm trying to decide if this is worth it?

Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 1/11/14 at 11:19 am to
The BBB is powerless, useless, and worthless .. So .. No ... Who are they ? What do they do ? You just have to pay dues and you're a member ..
Posted by Easy
Los Angeles
Member since Dec 2008
5687 posts
Posted on 1/11/14 at 11:21 am to
I can speak only as a customer. I had forgotten about the BBB and I pretty much use Yelp to check out a new business. My guess is that it's not worth it.
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
66763 posts
Posted on 1/11/14 at 11:22 am to
quote:

The BBB is powerless, useless, and worthless


That's pretty much how I feel about it, at least as far as seeing the sticker on a door or the internet rating.
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 1/11/14 at 11:23 am to
You can be a piece of crap person with zero business ethics, pay dues, and you can flash the logo .. So what does that mean ?
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 1/11/14 at 11:25 am to
It's a money grab under the guise of crap rooted in the 1960s and 70s ..
Posted by Spankum
Miss-sippi
Member since Jan 2007
56018 posts
Posted on 1/11/14 at 11:25 am to
interesting...I actually thought it was some type of governing body...

I can't say that I have ever made a decision based on feedback from the organization...
Posted by TigerStripes06
SWLA
Member since Sep 2006
30032 posts
Posted on 1/11/14 at 11:25 am to
I've always thought it was funny people threaten to call the BBB like they are some federal agency that makes businesses give customers what they want.
Posted by LaBR4
Baton Rouge
Member since Sep 2005
50810 posts
Posted on 1/11/14 at 11:26 am to
it's only helpful if they have negative feedback online on the BBB site?
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/11/14 at 11:26 am to
Exactly. Pay $395 recurring and $35 sign up fee.
It is just too very the right to use that logo in ads.
Now some old timers do ask me about it. But most seem to use yelp or angies list.
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/11/14 at 11:30 am to
I know. In all the Riverside towing threads people say "call the BBB"
Now the lady (who sounds like she is in her 70's) who keeps calling me, says they will mediate claims against businesses. They also make sure a person was really a customer before they review. But I find myself pretty savvy when it comes to finding out about places and I've never checked a BBB grade. I was also told I would start with an "A" and that I had two pending positive reviews.
Posted by Radiojones
The Twilight Zone
Member since Feb 2007
10728 posts
Posted on 1/11/14 at 11:31 am to
No, the BBB is a scam.
Posted by Alahunter
Member since Jan 2008
90738 posts
Posted on 1/11/14 at 11:33 am to
I've had my own business going on 9th yr now. Never joined. Company I used to work with had a complaint filed against them, the BBB asked for their side of it. They provided paperwork and other things proving the person filing the complaint had an unsubstantiated claim and wasn't truthful. The final rendering by the BBB simply stated they had an unresolved complaint after they looked into it. They're worthless and just a scam.
Posted by cattus
Member since Jan 2009
13432 posts
Posted on 1/11/14 at 11:37 am to
quote:

it's only helpful if they have negative feedback online on the BBB site?


this, used it for that purpose yesterday

like said, yelp is it
Posted by Art Vandelay
LOUISIANA
Member since Sep 2005
10699 posts
Posted on 1/11/14 at 11:42 am to
My company been around 130 years. Had my first ever bbb complaint. Complete customer fault. But it's a good way to get hijacked into having to resolve a dispute even though you are not wrong. I tried making the customer happy but he was not satisfied with my way so he runs and hides behind BBB. Pussy.
Posted by brgfather129
Los Angeles, CA
Member since Jul 2009
17099 posts
Posted on 1/11/14 at 12:49 pm to
Vandelay Industries?
Posted by XxxSpooky1
A place in SE La
Member since Sep 2007
5145 posts
Posted on 1/11/14 at 1:36 pm to
I used to be a member and decided not to renew membership. It's basically a waste of time. Kind of like the chamber of commerce.
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/11/14 at 2:09 pm to
quote:

Kind of like the chamber of commerce.



I have gotten jobs from that. I like also getting to meet business owners in the area.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 1/11/14 at 2:45 pm to
Back when it was tough to get reviews on businesses, the BBB made more sense. Today it's largely a waste of time IMO. Whenever I see a BBB logo I think to myself "Huh, they're still around?"
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 1/11/14 at 2:47 pm to
I refuse to shop/eat at BBB places
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