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Started By
Message
Question about Costas
Posted on 11/12/14 at 3:37 pm
Posted on 11/12/14 at 3:37 pm
I cracked the frame duck hunting last season. I finally decided it's time to get them repaired. I just sent them a form to get them quoted to get fixed.
What do you think this will run me? I know its not the lenses so it shouldn't be too much. I'm guessing maybe $45? What say you?
What do you think this will run me? I know its not the lenses so it shouldn't be too much. I'm guessing maybe $45? What say you?
3
Posted on 11/12/14 at 3:38 pm to jose
$100 for a new pair.
Posted on 11/12/14 at 3:45 pm to PapaPogey
I'm hoping they don't charge me that much to repair the frames. If so, I ain't getting them fixed.
Posted on 11/12/14 at 3:47 pm to jose
Depends on the frame and if they find you at fault for the damage. Costa has the worst customer service in the world. I had a dispute with them over faulty craftsmanship, they wouldn't take responsibility. I filed a complaint with BBB and they immediately made every effort possible to rectify the situation. So I would suggest that if they come back with a price that is unacceptable. Even if you're in the wrong, they will probably cave just to get it taken off.
Posted on 11/12/14 at 3:48 pm to DownSouthDave
frames not that expensive... lense are.
Posted on 11/12/14 at 3:50 pm to DownSouthDave
Alright, I'll keep that in mind. Thanks man
Posted on 11/12/14 at 3:51 pm to oleyeller
Yea the lenses are fine. It's just one of the frames in in two pieces.
Posted on 11/12/14 at 3:54 pm to jose
Ther customer service has been aweful for me on issues I felt they were clearly at fault for. Good luck
Posted on 11/12/14 at 3:56 pm to jose
And if your glasses are older, they very well may not make that style any longer. So then you would have to get a new pair...
Posted on 11/12/14 at 3:58 pm to DownSouthDave
Well when I filled out the repair form, my glasses were on the lists. So I guess that's a good sign
Posted on 11/12/14 at 6:19 pm to jose
i just got mine back after snapping the frame. cost me a total of $17.
Posted on 11/12/14 at 6:25 pm to jose
quote:
What say you?
Ditch the kenny chesney glasses and get yourself a pair of Maui jim's
Posted on 11/12/14 at 6:39 pm to GreatLakesTiger24
quote:
i just got mine back after snapping the frame. cost me a total of $17.
That's what I like to hear. I hope mine cost that little!
About how long did the whole process take? From the time you mailed them out till when you got them back?
Posted on 11/12/14 at 6:41 pm to jose
I bent the shite out of both the arms on mine and sent them in. They said the lens were scratched and total repair would be $82. Went ahead and got them to fix them. Pretty sure they just sent me a new pair
Posted on 11/12/14 at 6:41 pm to jose
it took 3-5 weeks total, i don't really remember.
they have a "tracker" on their website but it wasn't accurate for me fwiw.
they have a "tracker" on their website but it wasn't accurate for me fwiw.
Posted on 11/12/14 at 7:06 pm to GreatLakesTiger24
I snapped an arm off and shattered a lens, because I'm stupid and kept wearing them with 1/2 the arm. I was straight up with Costa about what happened. Didn't feel the arm was my fault, lens was. $13 for processing and shipping.
This post was edited on 11/12/14 at 7:07 pm
Posted on 11/12/14 at 7:09 pm to Blake R
Yea mine broke while I was duck hunting. I had my glasses around my neck on the strap and when I put my gun up, they somehow came between the butt and my shoulder. When I took the gun down, the glasses fell in the mud.
I told them just that. I don't think I was being negligible with them. Maybe they won't charge me for them. But my lenses definitely aren't scratch though.
I told them just that. I don't think I was being negligible with them. Maybe they won't charge me for them. But my lenses definitely aren't scratch though.
Posted on 11/12/14 at 10:02 pm to jose
Mine weren't broken but the rubber was peeling off the frame, just the processing fee and they took my same lenses out and put them in new frames
Posted on 11/12/14 at 10:08 pm to MotorBoater
I sent my wife's Costas back because the frame was destroyed by our toddler. She basically got a new pair back for less than $20.
Costa was very easy to deal with.
Costa was very easy to deal with.
Posted on 11/13/14 at 7:09 am to Contender54
That's good to hear. Like I said, the only problem with mine is that the frames are cracked in half. I even tried to put some black electrical tape to hold them together, but to no avail.
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