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Started By
Message
Falcon Fishing Rods Customer Service
Posted on 7/22/14 at 9:32 am
Posted on 7/22/14 at 9:32 am
I recently noticed that I was missing the end of the handle butt on one of my Falcon Rods. Hoping to be able to purchase a replacement part,I looked up Falcon Rods on the internet. I clicked on the contact tab and found a phone number for Falcon in Broken Arrow, OK. I called the number and a real live person answered.
After telling her what I was looking for, she took my name, phone number, and address and said that they would ship the cork end for my rod to me free of charge. That's what I call customer service!
After telling her what I was looking for, she took my name, phone number, and address and said that they would ship the cork end for my rod to me free of charge. That's what I call customer service!
5
Posted on 7/22/14 at 9:36 am to jobbieman
I've got 2 broken Falcons sitting in my closet 
Posted on 7/22/14 at 9:40 am to jobbieman
I need one of those.
Posted on 7/22/14 at 10:15 am to PapaPogey
Bring them to academy, they take anything back
quote:
I've got 2 broken Falcons sitting in my closet
Posted on 7/22/14 at 11:25 am to jobbieman
I've generally heard their warranty department sucks balls
Academy is much better
Academy is much better
Posted on 7/22/14 at 11:59 am to Boats n Hose
Loved my Falcon Rod until it snapped in 3 places on a 22in redfish...Falcon wanted me to ship it to them and give them a check to ship it back to me. Ha not happening..
Returned it to Academy..bought another castaway rod.
Returned it to Academy..bought another castaway rod.
This post was edited on 7/22/14 at 12:02 pm
Posted on 7/22/14 at 12:03 pm to ram03reg
Academy is the answer. Their rod selection has gone to hell though. Very few rods that are not All Star or Castaway. Those 2 brands make up over half of their selection.
Posted on 7/22/14 at 12:06 pm to DownSouthDave
Your right downrightdave. They don't carry the falcon bucoo spinning rods anymore. Check out the Lew's rods. I really like them so far and the price tag isn't bad at all!
Posted on 7/22/14 at 12:09 pm to lsuson
Falcons Originals are my favorite, but it seems that all I use now is St. Croix. Never can find an Original when it's time.
Posted on 7/22/14 at 12:18 pm to DownSouthDave
quote:
Academy is the answer. Their rod selection has gone to hell though. Very few rods that are not All Star or Castaway. Those 2 brands make up over half of their selection.
Seems all they had was allstar and castaway skeleton
Posted on 7/22/14 at 12:22 pm to jobbieman
I broke a micro bucoo. $65 and they send you a new one. Since fishing Falcon rods I like them as much as the AllStars
Posted on 7/22/14 at 12:59 pm to DownSouthDave
quote:
Falcons Originals are my favorite
It's the best all around rod I've ever owned.
Strong enough to bring in a 23 lb cobia and mangroves on the rigs.
edit to say I've caught those mangroves and cobia off of that rod...I wouldn't make it a habit...
Yet, has enough touch to pick up a soft trout bite in the middle of winter out in point a la hache.
This post was edited on 7/22/14 at 1:18 pm
Posted on 7/22/14 at 1:00 pm to DownSouthDave
quote:
Falcons Originals are my favorite,
Mine too, have 6 so I hadn't looked lately, but Professional Sport Shop in NOLA has a wide selection. Last time I looked they were the same price as Academy.
Posted on 7/22/14 at 1:02 pm to jobbieman
Broke the tip on mine while fishing but not the rod's fault.
Posted on 7/22/14 at 1:39 pm to stewie
Falcon originals are my favorite also. Never broken one on a fish, but did lose two to a car window (wasn't my doing). I've bought several at [link=(www.fishfreakonline.com)]www.fishfreakonline.com[/link]
for $70 each.
for $70 each.
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