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Started By
Message
Anyone know when Aquamarine in DS will reopen?
Posted on 12/29/16 at 9:48 am
Posted on 12/29/16 at 9:48 am
I've called a couple times in the past week and no answer. The voice mailbox is full to boot. Need to drop off my Ranger that they have failed to fix twice already. 
6
Posted on 12/29/16 at 9:58 am to shiftworker
quote:
Ranger that they have failed to fix twice already.
Best of luck, you will need it...
Posted on 12/29/16 at 10:00 am to shiftworker
Their FB page was last updated in Nov. They reference a number to call for questions as below:
"For More info or questions call Bryce Hill at 225-931-9165."
Have you tried that number?
"For More info or questions call Bryce Hill at 225-931-9165."
Have you tried that number?
Posted on 12/29/16 at 10:00 am to wickowick
quote:
Best of luck, you will need it...
Is that for the Ranger part or the Aquamarine part?
Posted on 12/29/16 at 10:02 am to shiftworker
I am referring to them in general. If the same people that ran it 10 years ago are running it still, they are shady people that will remove stock stuff from new boats and sell them in the parts department, replacing the factory stuff with cheap knockoffs.
Posted on 12/29/16 at 10:08 am to wickowick
quote:
I am referring to them in general. If the same people that ran it 10 years ago are running it still, they are shady people that will remove stock stuff from new boats and sell them in the parts department, replacing the factory stuff with cheap knockoffs.
None of these things are the issue with my boat, but I guess they do say something about the integrity of the dealership.
Regardless I've been in touch with Ranger service rep and am documenting their failures to him through pictures and email.
Posted on 12/29/16 at 10:13 am to shiftworker
You can't go anywhere else?
Posted on 12/29/16 at 10:16 am to wickowick
The next closest Ranger retailer is Cabelas, and I have heard horror stories about their service department. To be fair the issue I am having came from the factory. How many times do I have the dealership try to fix the problem before I start asking Ranger for a new boat?
Posted on 12/29/16 at 10:17 am to shiftworker
What is the problem?
Posted on 12/29/16 at 10:27 am to wickowick
The boat is taking on water. Not a lot, but it's a NEW boat. I've owned boats all my life. Never had a new (or otherwise) boat take on water. I have a 18 yr old Cajun Special that to this day doesn't leak a single drop if you fish all day long. I just don't see this as acceptable. I've read the sales brochure front to back and nowhere does it list "taking on, or leaking water" as part of the package.
Yeah I'm mad.
Yeah I'm mad.
Posted on 12/29/16 at 11:07 am to shiftworker
Have you brought this problem to Ranger's attention? I would assume they would rectify this for you.
Posted on 12/29/16 at 11:22 am to Janky
quote:
Regardless I've been in touch with Ranger service rep and am documenting their failures to him through pictures and email.
I posted this above. They told me to take it back to the dealership. I asked if he was referring to the same dealership that had been under feet of water and was still closed. In any case I fully expect Ranger to make this right. Sooner than later I hope.
Posted on 12/29/16 at 12:12 pm to shiftworker
I feel bad for your situation.
It is frustrating having a boat that leaks especially a new one when they do not give them away.
I know this is far but I bought my ranger from
Real Deal Marine in Pineville/Alex area off hwy 165 and I live in the Baton Rouge area. Their dealer is right next to Lake Buthol. This gives them the advantage to find things that are hard to find unless the boats on the water.
LINK /
It is frustrating having a boat that leaks especially a new one when they do not give them away.
I know this is far but I bought my ranger from
Real Deal Marine in Pineville/Alex area off hwy 165 and I live in the Baton Rouge area. Their dealer is right next to Lake Buthol. This gives them the advantage to find things that are hard to find unless the boats on the water.
LINK /
Posted on 12/29/16 at 12:19 pm to johnnyrocket
I appreciate the info.....honestly I do, but I feel like if my boat needs to be brought farther than the dealership I bought it from in order to be fixed that is someone else's problem. Either Aquamarine or Ranger needs to handle that problem. Me being without my boat for what has amounted to months while I pay the note seems to be more than enough cost to me.
Posted on 12/29/16 at 12:27 pm to shiftworker
Wow, I agree I would be pissed especially for what they cost.
If it gets bad and ranger will not help you it maybe an option over being without a boat.
I know in the outdoor power equipment business most mfg want service centers to look at the problem and verify the defect. It is slower process if the service center is slow or cannot find the issue.
If it gets bad and ranger will not help you it maybe an option over being without a boat.
I know in the outdoor power equipment business most mfg want service centers to look at the problem and verify the defect. It is slower process if the service center is slow or cannot find the issue.
This post was edited on 12/29/16 at 12:28 pm
Posted on 12/29/16 at 1:04 pm to johnnyrocket
I'm pretty sure they are fixing a problem without verifying anything. If you saw my boat you'd understand. It looks like crap from all of their "fixing".
Posted on 12/29/16 at 2:05 pm to shiftworker
They as well as Ranger are closed for the holidays.
Posted on 12/29/16 at 2:27 pm to shiftworker
I understand that they owe you a fix, but seems that plenty of boat dealership stories that I hear about, many come back with yet another problem.
Have you tried diagnosing it yourself? Maybe put some water in it and see if you see it leaking through on of the thru-hulls?
Doubt this is your issue, but I finally found my leak... the anchor locker had a drain in it, but the locker had separated from the floor, so it allowed the water to drain to the bilge.
Good luck with yours! And congrats on the new Ranger.
Have you tried diagnosing it yourself? Maybe put some water in it and see if you see it leaking through on of the thru-hulls?
Doubt this is your issue, but I finally found my leak... the anchor locker had a drain in it, but the locker had separated from the floor, so it allowed the water to drain to the bilge.
Good luck with yours! And congrats on the new Ranger.
Posted on 12/29/16 at 5:02 pm to Grassy1
I am good friends with Bryce, give him a call
He will take care of you. Yea the place has improved over the years and sorry some have had issues like wicks. My family has been knowing them for a long time.
He will take care of you. Yea the place has improved over the years and sorry some have had issues like wicks. My family has been knowing them for a long time.
Posted on 12/29/16 at 5:22 pm to WHODAT514
Should be an easy fix for youself to do
Youve got what maybe 6 thru hulls ?
Fill it or spray around holes from outside
One probably didnt get sealed properly or the hose to fitting is not tite
They just have a large nut on the inside
Youve got what maybe 6 thru hulls ?
Fill it or spray around holes from outside
One probably didnt get sealed properly or the hose to fitting is not tite
They just have a large nut on the inside
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