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re: Why is Entergy's bill pay site so terrible?

Posted on 5/5/14 at 12:08 pm to
Posted by LouisianaLady
Member since Mar 2009
81245 posts
Posted on 5/5/14 at 12:08 pm to
quote:

It's not nearly as bad as trying to pay water bills thru that PDF bullshite.



Hands down the most annoying bill to pay.
Posted by AmosMosesAndTwins
Lake Charles
Member since Apr 2010
17890 posts
Posted on 5/5/14 at 12:09 pm to
Never had an issue with Entergy, but Lake Charles Water Division fricking sucks.
Posted by LouisianaLady
Member since Mar 2009
81245 posts
Posted on 5/5/14 at 12:10 pm to
quote:

I was cursing this shite this morning as I was trying to pay AGAIN and couldnt get it to work. That shite is a racket



Have any of you ever called in a payment to BR Water? THE WORST.

They tell you that your account # with them is wrong the first three times you type it.. even if you type it correctly!!! You have to let them tell you it's wrong several times before they accept it.

And if you press anything wrong, you have to hang up and start all over.
Posted by AutoYes_Clown
Baton Rouge, LA
Member since Oct 2012
5182 posts
Posted on 5/5/14 at 12:31 pm to
Came here to bitch about BR Water and glad Im not alone. My account # is one digit longer than their automated phone service allows. I have to wait for a rep everytime. I have used 3 different emails, checked spam, etc and I have not received one email from BR water even while being on the phone with them and saying "ok I just sent another". since I went "paperless" ... I do not receive a bill at all. Im blindly paying my waterbill without seeing usage.
Posted by Hulkklogan
Baton Rouge, LA
Member since Oct 2010
43308 posts
Posted on 5/5/14 at 12:32 pm to
quote:

It's not nearly as bad as trying to pay water bills thru that PDF bullshite.



I actually like that. I can pay my bill from anywhere
Posted by SouthOfSouth
Baton Rouge
Member since Jun 2008
43463 posts
Posted on 5/5/14 at 12:36 pm to
It just doesn't work for me sometimes. Then for some reason when I did it I paid way too much on one of my bills so I have had a negative balance the last two which is just strange because I always tell it to just pay the total and that's all. It must have paid twice one month.
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