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re: What would you do if your boss started listening in on your phone calls?
Posted on 6/27/16 at 11:01 am to TDcline
Posted on 6/27/16 at 11:01 am to TDcline
quote:
I didn't bitch about it, even though I think it sounds pretty ridiculous, but some of my fellow employees are flipping shite.
Gonna have these types in every workplace and over any and all changes from when they hired on. People are simply resistant to change as well as the Oscar caliber melodramatic idiots.
0
Posted on 6/27/16 at 11:02 am to TDcline
You have nothing to worry about if you're not breaking the law...
Wait, is this the right thread?
Wait, is this the right thread?
Posted on 6/27/16 at 11:15 am to TDcline
I find that whenever things like this come up, the boss will do it for a short while and then it will taper off. Do your job well and he will not bother you and concentrate on others. Plus I am guessing his duties will back up doing this time consuming activity.
Posted on 6/27/16 at 11:24 am to jimlsu1
The listening in part, I would tolerate, but injecting
himself in the sales pitch would wear thin quickly.
Also it depends on your financial situation and job options. And patience.
himself in the sales pitch would wear thin quickly.
Also it depends on your financial situation and job options. And patience.
Posted on 6/27/16 at 11:27 am to justice
I mean it depends. Is he going to be listening on just random calls, or is it official calls? My boss will sometimes sit in on some of my more important calls with the higher ups if he thinks it is important to the project.
Posted on 6/27/16 at 11:34 am to TDcline
quote:
He can listen in real time and has the ability to interject at any time.
It would be a horrible idea for him to listen to a call and jump in while you were talking to a customer. You would lose any credibility you had with the customer. If he wants to listen and then coach you after, that's fine.
Posted on 6/27/16 at 11:46 am to TDcline
I would be shocked as shite that my boss has any idea what's I do on a day to day basis.
Posted on 6/27/16 at 11:51 am to TDcline
We video and listen to our sales department's calls. It's viewed as training. They submit 3 of their calls per week and we watch them together and analyze much like an athlete would watch game film.
Posted on 6/27/16 at 11:53 am to TDcline
quote:
Got an email this morning from our Director of sales saying he's going to begin listening in on the whole team's phone calls.
If you are doing customer service or cold calling, I don't really see any problem with this.
Posted on 6/27/16 at 12:09 pm to TDcline
Recording sales calls doesn't sound all that terrible to me.
If so and that's your boss, time to find a new job because he's incompetent.
quote:I don't believe this. He's going to have a customer not know he's listening, then jump in and confuse the customer as they'll have no idea who he is? No chance.
ETA: He can listen in real time and has the ability to interject at any time.
If so and that's your boss, time to find a new job because he's incompetent.
Posted on 6/27/16 at 12:10 pm to TDcline
quote:
boss started listening in on your phone calls
Pretty standard for lots of companies.
Posted on 6/27/16 at 12:19 pm to TDcline
In my line of work everything is recorded so if two aircraft collide they can go back listen to everything and know who is responsible. Transmissions, phones, directlines, and weather logins are all recorded and randomly reviewed for QA. If it is part of the job what can you do? If you don't like the policy find a new one.
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