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LG Washer help - paging napoleon

Posted on 8/20/17 at 8:47 pm
Posted by Simon Gruber
Member since Mar 2017
835 posts
Posted on 8/20/17 at 8:47 pm
LG washer WM2101HW the tub shakes like crazy in spin cycle and the entire washer moves across the floor. I changed the shocks and the tub still shakes and moves.

What else could it be, springs looked ok. Maybe the tub bearing? No leakage or grinding.
Posted by SilverStallion
Member since Aug 2017
1999 posts
Posted on 8/20/17 at 8:53 pm to
Had this same problem. Stop the washer. Does the tub shake if you manually try and do it? If yes, it's the tub itself. If not, the washer comes with 4 shipping bolts on the back side. Remove those then see if the problem persists.
Posted by wolftiger
Covington
Member since Feb 2006
530 posts
Posted on 8/20/17 at 8:53 pm to
Two very easy things to check...first is shipping bolts were they all removed? Second, Is the machine level? check the adjustable legs on each corner.
Posted by AubieALUMdvm
Member since Oct 2011
11713 posts
Posted on 8/20/17 at 8:55 pm to
quote:

LG washer


Found your problem. I've seen him comment on this brand numerous times and they seem to keep him busy.
Posted by Mr. Hangover
New Orleans
Member since Sep 2003
34509 posts
Posted on 8/20/17 at 8:55 pm to
Hey this is napoleon, admins finally got me a name change

quote:

LG washer WM2101HW the tub shakes like crazy in spin cycle and the entire washer moves across the floor. I changed the shocks and the tub still shakes and moves


If you already changed the shocks I'd call a priest and get an exorcism on your house.. sounds more demonic than appliance related. Good luck









ETA - not really napoleon
This post was edited on 8/20/17 at 8:58 pm
Posted by BestBanker
Member since Nov 2011
17484 posts
Posted on 8/20/17 at 9:01 pm to
Change the logo to Speed Queen
Posted by Simon Gruber
Member since Mar 2017
835 posts
Posted on 8/20/17 at 9:07 pm to
Shipping bolts were removed when it was delivered 8 years ago, started having this problem few months ago getting worse now. Machine is level.
Posted by Simon Gruber
Member since Mar 2017
835 posts
Posted on 8/21/17 at 7:47 am to
Bump
Posted by Napoleon
Kenna
Member since Dec 2007
69108 posts
Posted on 8/24/17 at 2:13 am to
So many things cause these issues.
Is it on the second floor of your house?

Is it a front load?
I'm assuming top load as you said you changed the springs.

I'm trying to think off you have a water counter balance or not.
When you shake your tub to you hear water (it's a good thing, a ring of water in plastic acts as a counter balance in pretty much every top load machine.


If it walks, and is level, has new springs and worked fine for years and isn't on a soft floor, then it's a counter balance issue.
If it's a front loader doing this, likely it's a bearing or detachment of drum issue and it's kaput.

Posted by Napoleon
Kenna
Member since Dec 2007
69108 posts
Posted on 8/24/17 at 2:17 am to
Just looked it up.
Open the door.
Get on the...sorry it's late, lol
Push the tub up and down and feel if it feels set, or sort of wiggly like a loose baby tooth.

Honestly, if it's not the springs, floor, or balance and there isn't a 15 pound block of concrete loose(the weights this machine uses), then it's a tub failure and repair is over $500.
Posted by Simon Gruber
Member since Mar 2017
835 posts
Posted on 8/24/17 at 5:54 am to
Front load

Called around and talked to a few repair guys and they said it's not worth it. Ordered a top load and should be in tomorrow.
Posted by RustyTiger
Daytona Beach, FL
Member since Jul 2005
958 posts
Posted on 8/24/17 at 8:18 am to
We had this with our top of the line LG. You could not do a load without it becoming out of balance then it would restart and repeat so washes took 1-2 hours. We gave it to church store after 13 months of total frustration. We ordered a Speed Queen and my wife loves it. It fills the tub with water and has never gone out of balance. LG is crap!
Posted by Napoleon
Kenna
Member since Dec 2007
69108 posts
Posted on 8/24/17 at 8:41 am to
top load machines it's the springs or the bearing. The Cabrio line it's almost always the bearing and with Korean units it's always the springs, well mostly if not always.

Samsung is the worst, they sent servicers info sheets on known issues, and in the washers it's like.
" if off balance, replace the springs, but not with stock springs but upgraded units"

Or

"If you see a machine with the pump on the tub, it needs to be relocated to the new position on the base"

Yet for both repairs the customer is 100% responsible.
I was complaining about samsung issues five years ago.
BUT...
The koreans are the fastest growing companies, in a few years LG or Samsung will be much more synonymous with appliances, than GE(worst brand) and Whirlpool (last all American brand, only top freezer fridges aren't made here).


Also machines now are very dissimilar from machines of ten years ago. Most washers have three computers and dryers two.
If you don't have a whole home surge protector, you need smaller ones on your appliances with computers.
This time a year I see one power surge fried appliance a day. (Bad weather, plus outages equals surges) and Entergy isn't responsible for surge related issues.
Posted by BestBanker
Member since Nov 2011
17484 posts
Posted on 8/24/17 at 8:54 am to
quote:

Ordered a top load and should be in tomorrow.


A top load what?
Posted by Linkovich
crater lake
Member since Feb 2007
9541 posts
Posted on 8/24/17 at 8:56 am to
Napolean, any recs for a dryer other than speed queen? Looks like mine is on it's last leg even after repairs. I'm looking hard at the speed queen but wouldn't mind finding one at a lower price range.
Posted by Napoleon
Kenna
Member since Dec 2007
69108 posts
Posted on 8/24/17 at 8:58 am to
All dryers are basically the same.
It's washers that you pick then match the dryer..
I don't like GE everything else is fine.
I personally have LG units, I like the units with roller bearings so whirlpool and the Koreans.
Electrolux isn't bad either.
Posted by Linkovich
crater lake
Member since Feb 2007
9541 posts
Posted on 8/24/17 at 9:02 am to
quote:

It's washers that you pick then match the dryer


I honestly don't care about the matching, unless you're telling me it could be a performance issue. My washer is still going strong so I'm holding off. Any suggestions on the model for LG dryer? Thanks again for the help.
This post was edited on 8/24/17 at 9:07 am
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