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Started By
Message
It Warranty Help Response Request Needed
Posted on 2/8/17 at 2:22 am
Posted on 2/8/17 at 2:22 am
So I bought 2 sous vide units last spring which I use quite often. One crapped out 9 months into the warranty period. I wrote the company and this is the what I get in response. The units were purchased from newegg.com.
Let's go to work OT.....what's my response.
Let's go to work OT.....what's my response.
6
Posted on 2/8/17 at 2:39 am to CroTigerXIII
Apologize for wasting their time since you voided the warranty by purchasing from a non-authorized retailer? 
Posted on 2/8/17 at 2:57 am to CroTigerXIII
Send them a pic of your raw meat.
Posted on 2/8/17 at 2:59 am to CroTigerXIII
Thanks for your number I'll be putting it on every thing I can
This post was edited on 2/8/17 at 3:00 am
Posted on 2/8/17 at 7:00 am to CroTigerXIII
Posted on 2/8/17 at 7:17 am to CroTigerXIII
Called the number. Nobody answered. What is my next step?
Posted on 2/8/17 at 8:44 am to BabyTac
Check their own website for authorized re-sellers.
I had a company tell me the same thing, but from their own website - the "where to buy" link sent me to NewEgg.
If that doesn't do it - start over with a ndifferent email address and say you bought it from an "authorized" dealer. Look one up and then photoshop that logo on your invoice.
I had a company tell me the same thing, but from their own website - the "where to buy" link sent me to NewEgg.
If that doesn't do it - start over with a ndifferent email address and say you bought it from an "authorized" dealer. Look one up and then photoshop that logo on your invoice.
Posted on 2/8/17 at 8:56 am to FuzzyBearE
quote:
If that doesn't do it - start over with a ndifferent email address and say you bought it from an "authorized" dealer. Look one up and then photoshop that logo on your invoice.
Nothing like a lil mail fraud to get another meat warmer
Posted on 2/8/17 at 9:24 am to CroTigerXIII
Try going through your credit card company maybe? Some have warranty protection services and whatnot.
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