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Is Amazon trying to mess up a good thing (Prime)?

Posted on 9/22/16 at 1:58 pm
Posted by Kingpenm3
Xanadu
Member since Aug 2011
8966 posts
Posted on 9/22/16 at 1:58 pm
So a couple of weeks ago I order some parts for a car from Amazon, they are prime. Site says "may take an extra 3-4 days to process". After a week goes by and I don't have them, I check my orders and the expected delivery date was 2 months away! I ordered them direct from the company, and got them the next day.

Yesterday I go to order something else. "Prime", "20 in stock". Expected Delivery date, 1 week away, and now I don't trust that after the other experience.

It seems that they are selling items as Prime that they are no longer warehousing themselves.


And just now they want to pay me for slower shipping. Just keep it simple, and let me expect my items in 2 days if you are going to put the Prime logo next to it.


Posted by Brageous
Member since Jul 2008
107724 posts
Posted on 9/22/16 at 2:00 pm to
Did you contact customer service? They usually fix everything for me.
Posted by MusclesofBrussels
Member since Dec 2015
4475 posts
Posted on 9/22/16 at 2:00 pm to
quote:

It seems that they are selling items as Prime that they are no longer warehousing themselves.


They've been doing that for a long time now
Posted by SidewalkDawg
Chair
Member since Nov 2012
9820 posts
Posted on 9/22/16 at 2:00 pm to
There are poor black kids going without Jordans in NC and here you are bitching about your white prime privilege.
Posted by SuperSoakher
Member since Jun 2012
4585 posts
Posted on 9/22/16 at 2:00 pm to
Check your privilege. You probably wouldnt be acting like this if YOUR people we're enslaved and abused for thousands of years, would you now
Posted by The Sad Banana
The gate is narrow.
Member since Jul 2008
89498 posts
Posted on 9/22/16 at 2:01 pm to
Why does the Amazon logo in the OP have grape jelly on it?
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101919 posts
Posted on 9/22/16 at 2:01 pm to
Last time this happened I contacted customer service and the overnighted my order to me.
Posted by OweO
Plaquemine, La
Member since Sep 2009
113946 posts
Posted on 9/22/16 at 2:05 pm to
I am not as big of an Amazon fan as I use to be one of the reasons is that there are prime items that don't seem to be any difference than if they were not prime items in terms of delivery, etc.
Posted by 4WHLN
Drinking at the Cottage Inn
Member since Mar 2013
7581 posts
Posted on 9/22/16 at 2:21 pm to
I have not had any issues in the last couple weeks with any of my orders.

Id contact customer service about your issue
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96013 posts
Posted on 9/22/16 at 2:24 pm to
all of my stuff has still been coming in in 2 days.
Posted by beauchristopher
new orleans
Member since Jan 2008
65945 posts
Posted on 9/22/16 at 2:25 pm to
Dude, they often give you the heads up and you don't have to order it. I have seen where it may take 2-3 days to process and it went out the same day or next day.


The great thing about prime IMO is how easy it is to return the item.
Posted by USEyourCURDS
Member since Apr 2016
12063 posts
Posted on 9/22/16 at 2:25 pm to
(no message)
This post was edited on 6/28/19 at 10:15 am
Posted by Scooba
Member since Jun 2013
19999 posts
Posted on 9/22/16 at 2:26 pm to
Consider the absurd amount of products sold through that site. Of course items will be sold by X or shipped by X. 9/10 it tells you well before ordering what the expected ship date will be. If it's too far out, try a different seller.

If it's that big of an inconvenience, cancel your prime. No one is making you sign up for it. quityourbitchin
Posted by Signal Soldier
30.411994,-91.183929
Member since Dec 2010
8182 posts
Posted on 9/22/16 at 2:53 pm to
The majority of my orders from Amazon come in late now. Luckily most of my orders are always shite I don't really need, so I don't cry about it if I don't get them quickly. I've had a few important things that didn't get to me in time though and Amazon has always hooked me up with free months of prime or a gift card.
Posted by SirSaintly
Uptown, New Orleans
Member since Feb 2013
3135 posts
Posted on 9/22/16 at 3:08 pm to
My last dozen or so orders were late and not by just a day. I'm talking 4 or 5 days late. Amazon customer service has gone downhill too, b/c I was basically told oh well.
It's not even the shippers fault as all the late orders were "processing" even when they were guaranteed to arrive by 8pm that night. Kind of hard to arrive when Amazon hasn't even shipped it yet. I'm in Dallas btw with several Amazon warehouses near by.

I'm seriously considering not renewing Prime. Amazon isn't the cheapest anymore and I don't care about the streaming content. I was strictly Prime b/c of the 2 day delivery and that's been hit or miss.

I've been using Google express for many items now. They deliver from Costco, Whole Foods, Fry's, Target etc. I'll still buy items from Amazon, but the free shipping isn't taking any longer than Prime
This post was edited on 9/27/16 at 7:19 pm
Posted by TigerFanatic99
South Bend, Indiana
Member since Jan 2007
27574 posts
Posted on 9/22/16 at 3:09 pm to
I"m just going to wait for CAD to come tell me how I should feel about this.
Posted by notbilly
alter
Member since Sep 2015
4507 posts
Posted on 9/22/16 at 3:15 pm to
Amazon prime isn't as good as it used to be. It is still a good deal, but they have slowly changed the availability and pricing on Saturday deliveries in many areas. I also used to be able to order anything I wanted before 4pm to get it in 2 days. Now many items have much earlier cutoff times to get it shipped that day.
Posted by Monday
Prairieville
Member since Mar 2013
5005 posts
Posted on 9/22/16 at 3:41 pm to
What in the hell are y'all ordering that makes prime act the way it does for you? Before the flood I was ordering things off of amazon 3 times a week and not once it was late. I've never had a package delivered late. The few items I've ordered in the past month have been right on time too. I don't get the hate.
Posted by OweO
Plaquemine, La
Member since Sep 2009
113946 posts
Posted on 9/22/16 at 3:47 pm to
quote:

I'm seriously considering not renewing Prime. Amazon isn't the cheapest anymore and I don't care about the streaming content. I was strictly Prime b/c of the 2 day delivery and that's been hit or miss.



I don't know if its just in my head or not, but it seems like although you are buying the same brand of something you already use, products bought from Amazon doesn't have the same quality.
Posted by TheDrunkenTigah
Baton Rouge
Member since Aug 2011
17318 posts
Posted on 9/22/16 at 3:47 pm to
quote:

My last 5 orders were late and not by just a day.


quote:

I'm seriously considering not renewing Prime. Amazon isn't the cheapest anymore and I don't care about the streaming content. I was strictly Prime b/c of the 2 day delivery and that's been hit or miss.


Same here. The streaming content does nothing for me. I used to be as big of a fan of prime as anyone but now it seems like they just don't have the specific thing I'm looking for, it's not offered on prime, or the prime has the processing time caveat. I'm going to keep track of it this year and if I would have spent less than $99 dollars in shipping, I won't be renewing.
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