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re: Has anyone ever spoken to an Amazon customer service rep?
Posted on 10/26/15 at 6:53 pm to OysterPoBoy
Posted on 10/26/15 at 6:53 pm to OysterPoBoy
quote:
Am I missing out? What's better than prime?
I got hooked up with Prime for the first year through AMEX. I have to pay for it now, but they offered me something else. I don't remember if it was prime+ or what. I can get a lot of things shipped same or next day for free.
1
Posted on 10/26/15 at 6:54 pm to Navytiger74
Good to know.
Posted on 10/26/15 at 6:56 pm to Rex
Amazon has great customer service in my experience. Just Google the number and give 'em a call.
Posted on 10/26/15 at 6:56 pm to OysterPoBoy
quote:
Am I missing out? What's better than prime?
ETA: Got clarification. The "offer" was them informing me that free same-day and next-day delivery had expanded to my market (DC metro area). It expanded to DC earlier this year. I assumed it was some upgrayyedd.
Apparently it's in a total of 16 major metro areas now.
This post was edited on 10/26/15 at 6:58 pm
Posted on 10/26/15 at 6:57 pm to OysterPoBoy
quote:
Good to know.
I clarified in a later post.
Posted on 10/26/15 at 6:58 pm to Rex
Well, I found the "Live Chat" button buried under a few pages, but the agent was great. She told me to keep the extra 11 items. The catalog price is $10 bucks each, so it's not a HUGE loss.
Anybody want a copy of Hanabi the Card Game?
Anybody want a copy of Hanabi the Card Game?
Posted on 10/26/15 at 6:58 pm to Patrick_Bateman
Yup, I needed something for a trip a while back and ordered it a week and a half before. It was only $17 + shipping, but it didn't get there on time. Amazon refunded the shipping, and then have me a credit worth $25
They have some nice guys over there
They have some nice guys over there
Posted on 10/26/15 at 6:59 pm to Patrick_Bateman
quote:
Just Google the number and give 'em a call.
You actually think Rex is smart enough to do this. Haha
Posted on 10/26/15 at 6:59 pm to Rex
Actually, no. I've placed probably over 200 orders through Amazon and have never had a reason to. I've never really sat back and thought about that, but damn, that's pretty fricking awesome.
Posted on 10/26/15 at 7:00 pm to Rex
So its WASNT a pocket puppy pussy ?
Posted on 10/26/15 at 7:02 pm to JimMorrison
Ruh roh
Posted on 10/26/15 at 7:02 pm to Rex
quote:
Well, I found the "Live Chat" button buried under a few pages, but the agent was great. She told me to keep the extra 11 items. The catalog price is $10 bucks each, so it's not a HUGE loss.
You found an Amazon rep who speaks English???
Posted on 10/26/15 at 7:03 pm to Bestbank Tiger
Yep. Her name is Kristelle.
Posted on 10/26/15 at 7:04 pm to Rex
quote:
Well, I found the "Live Chat" button buried under a few pages, but the agent was great.
What'd I tell you. In the future, assuming you aren't dealing with a great company like Amazon, always check out "gethuman.com." I'll be as delicate as possible in saying it'll typically take you at least a few rungs above the South Asian or Hispanic call center drones designed to frustrate the shite out of customers so that they give up. It will always list the best number, e-mail, etc. You'll typically get an American on your first shot and in 80% of the times I've called (mainly for overstock, Sears, and Best Buy) you go straight to corporate "customer relations." Never had an issue go unresolved after just a couple of calls.
My rule of thumb. Once you get a white girl on the line, you're golden. If you get a white dude, you might actually come out ahead.
Posted on 10/26/15 at 7:04 pm to Rex
they have a live chat option..
Posted on 10/26/15 at 7:06 pm to Rex
just call them you dummy, Ive had several mess ups in the past and they were always good about fixing it. I couldn't sleep if I knew I was benfiting from there screw up. Sometimes they let you keep it, but dont be a dick and keep it without telling them.
Posted on 10/26/15 at 7:11 pm to Navytiger74
Thanks for your help, Navytiger.
Seemed wrong to keep all these without saying something.
Seemed wrong to keep all these without saying something.
Posted on 10/26/15 at 7:13 pm to Rex
quote:
Thanks for your help, Navytiger.
Seemed wrong to keep all these without saying something.
When are you coming back to the p-board, breh? You can't let those clowns shut you out.
Posted on 10/26/15 at 7:15 pm to Navytiger74
Got fed up with the one-sided administration of that board.
Posted on 10/26/15 at 7:17 pm to Jim Rockford
quote:
I wish they would use the postal service.
99% of my prime orders are shipped via USPS now.
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