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Started By
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Posted on 6/11/15 at 4:33 pm
Posted on 6/11/15 at 4:33 pm
(no message)
This post was edited on 8/29/17 at 1:47 pm
Posted on 6/11/15 at 4:34 pm to CQQ
It's happened to me twice. $11.95 each time.
Posted on 6/11/15 at 4:35 pm to Golfer
Just saw this
Seems like they would consider this to be accidental damage even though I did nothing to cause it.
quote:
Costa will repair or replace, at our option, any product determined by Costa to be a manufacturer's defect. Since eventual wear and tear can be expected, reasonable repair charges will be levied if repairs are necessary as a result of normal wear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined not to be defects. A small processing fee will be charged for each warranty claim processed.
Seems like they would consider this to be accidental damage even though I did nothing to cause it.
Posted on 6/11/15 at 4:35 pm to CQQ
quote:
the frame just snapped in 2 at the nose
quote:
Will it be a free repair?
Probably not, but I wouldn't expect it to be much more than $40 to $60.
Posted on 6/11/15 at 4:36 pm to CQQ
They are great. I broke a lens on a pair I didn't wear often and let them sit in a pocket in the truck. I finally sent it in years later and they changed both lenses out. (they said the found delamination or discoloring, I didn't complain. No I wear those hammerheads all the time wen driving.
Posted on 6/11/15 at 4:42 pm to Napoleon
quote:
they changed both lenses out.
They always do this, at least with glass lenses.
Posted on 6/11/15 at 4:44 pm to Napoleon
Good idea. I have a tiny knick right in front of my left eye. Gonna complain about the UV not working, or something weird.
They'll never even notice the little knick.
They'll never even notice the little knick.
Posted on 6/11/15 at 4:52 pm to CQQ
Check the box for $49, send em in. IF its a warranty claim, they just wont charge you. They charged my card $10 when the nose guard fell off my Man O' Wars.
Just bought a pair of Rx...was going to lose money on my HSA , love em.
Just bought a pair of Rx...was going to lose money on my HSA , love em.
Posted on 6/11/15 at 5:01 pm to CQQ
They used to only charge like $15, but the last time one of my ear pieces broke they charged me like $90 because they said they had discontinued my model.
Maybe they just noticed I've had like 6 warranty claims in the 10 years I've had the same pair of glasses and decided it was time for me to pony up.
Maybe they just noticed I've had like 6 warranty claims in the 10 years I've had the same pair of glasses and decided it was time for me to pony up.
Posted on 6/11/15 at 5:01 pm to CQQ
Same thing happened to be. $11 and they're arriving this saturday
Posted on 6/11/15 at 5:07 pm to CQQ
Does their warranty cover losing the sunglasses?
Posted on 6/11/15 at 5:13 pm to BRgetthenet
quote:
They'll never even notice the little knick
Yes they will. I sent mine in last fall bc I had snapped the frame in half on one side. After the received them, they emailed me with the details. They said it would cost $11 for the frames. However they noticed that there were also a couple nicks in my right lens. And that they would fix that for $89 if I wanted. I said no thanks. And they mailed the same glasses back to me just with a fixed frame.
Posted on 6/11/15 at 5:14 pm to CQQ
They'll pit your lenses in another frame for cheap. The frames are cheap, the money is in the glass.
Posted on 6/11/15 at 5:16 pm to jose
DP
This post was edited on 6/11/15 at 5:18 pm
Posted on 6/11/15 at 5:17 pm to jose
It's tiny. They never notice.
I've never made a claim. I bought some shitty non polarized man of wars because the rubber on the arms wore off of my old ones, and I swapped them out. They owe me big time.
I've never made a claim. I bought some shitty non polarized man of wars because the rubber on the arms wore off of my old ones, and I swapped them out. They owe me big time.
Posted on 6/11/15 at 5:54 pm to SabiDojo
quote:
Does their warranty cover losing the sunglasses?
Posted on 6/11/15 at 6:25 pm to Napoleon
quote:
I broke a lens on a pair I didn't wear often ... I finally sent it in years later and they changed both lenses out.
Maui Jim told me on a repair that if they have to replace one lens, they replace the other was well, so that they are identical. Costa may have a similar approach.
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