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Anyone else hate AT&T internet??

Posted on 6/9/16 at 7:53 pm
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 6/9/16 at 7:53 pm
I just spent two hours on the phone with tech support because my internet was fricked up and this isn't the first time. It tells me my network password has changed when it hasn't and the technician has to go in there and fiddle with it to get it to work. Never had these issues with Cox. This is what I get for trying to save a buck. CSB.

TL;DR I'm going to kill myself if I ever have to talk to AT&T tech support again.
Posted by Kingpenm3
Xanadu
Member since Aug 2011
8958 posts
Posted on 6/9/16 at 7:54 pm to
quote:

Anyone else hate AT&T internet??



Yep, switched to cable, could not be happier. I think a lot of their issues have to do with the age of the wire they are running on, but that's just me.

Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75150 posts
Posted on 6/9/16 at 7:57 pm to
Not sure, but I do know there is a tech board.
Posted by Jim Rockford
Member since May 2011
98133 posts
Posted on 6/9/16 at 7:57 pm to
Shitty upstream infrastructure often causes my modem to drop the connection. Sometimes it goes days or weeks running fine, other times it will be unusable for several hours. Techs have been unhelpful. I suspect they don't want to spend the money fixing the problem. Only one other option in my area, and it sucks too. Free market? It is to laugh.
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 6/9/16 at 7:58 pm to
Yes. I hate them
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 6/9/16 at 8:01 pm to
quote:

Not sure, but I do know there is a tech board.


I'm not asking anything technical, I'm just bitching. OT is where you bitch around here. I'm sure the tech posters don't want to hear my dumb arse complain about how I don't know shite about how the internet works.
Posted by Rockbrc
Attic
Member since Nov 2015
7905 posts
Posted on 6/9/16 at 8:04 pm to
As we speak
Posted by Kraut Dawg
Member since Sep 2012
4503 posts
Posted on 6/9/16 at 8:04 pm to
This post was edited on 11/8/20 at 12:03 pm
Posted by rsylve
Terrytown, LA
Member since Feb 2013
3775 posts
Posted on 6/9/16 at 8:09 pm to
No problems for me other than the cost.
Posted by crazytiger
New Orleans
Member since Sep 2005
4368 posts
Posted on 6/9/16 at 8:11 pm to
AT&T uverse internet was awful. When charter came into my neighborhood it was a great day.
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75150 posts
Posted on 6/9/16 at 8:12 pm to
Excuse me? I don't care. Your topic is nominally a tech one.
Posted by BRgetthenet
Member since Oct 2011
117678 posts
Posted on 6/9/16 at 8:14 pm to
Posted by DesignTiger
Buford, Georgia
Member since Jun 2011
1518 posts
Posted on 6/9/16 at 8:14 pm to
I hate these frickers with a passion.

Long story short: I've had to call them 15 times in the past week and a half. They are constantly late for tech appointments or don't show at all. Service drops at least 4 times a day.
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83927 posts
Posted on 6/9/16 at 8:15 pm to
Omg it sucks so much. shite never worked
Posted by Nawlens Gator
louisiana
Member since Sep 2005
5827 posts
Posted on 6/9/16 at 8:18 pm to
AT&T DSL at 54 MB/s works great at my house for the last 10 yrs or so.

Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75150 posts
Posted on 6/9/16 at 8:22 pm to
Posted by VermilionTiger
Member since Dec 2012
37572 posts
Posted on 6/9/16 at 8:23 pm to
24 mbps since Saturday. I had a small issue last night, but restarted the modem a 2nd time and it started working.

I hope it doesn't start shitting the bed..I'm going to be upset.
Posted by muttenstein
Member since Oct 2012
2550 posts
Posted on 6/9/16 at 8:30 pm to
I'm a long time At&T internet customer. I've probably had a total of 10 minutes downtime over the years. It's been very, very reliable and I am extremely happy with the speed.
Posted by BigB0882
Baton Rouge
Member since Nov 2014
5308 posts
Posted on 6/9/16 at 8:30 pm to
I hate Cox as a company more than anything but we finally had to go back to Cox after having AT&T for internet. It was just horrible and slow. They promised us for years that they had Uverse coming and it never did so all we had was shitty DSL. Glad we went back to Cox, have only had one issue since going back and they fixed it quickly. We don't have cable so no issues with them there.

The nightmares I have heard from people with Uverse cable are horrifying. I wouldn't go back to AT&T for free cable from what I have heard.
This post was edited on 6/9/16 at 8:32 pm
Posted by Carson123987
Middle Court at the Rec
Member since Jul 2011
66380 posts
Posted on 6/9/16 at 8:37 pm to
Pains me to read this. I'm moving to the Woodlands next month and all the apartments here use ATT for Internet smh
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