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Never use StubHub

Posted on 12/31/23 at 10:30 pm
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 10:30 pm
Bought tickets for tonight’s Pelicans game off StubHub. They didn’t tell me the tix were unavailable until after tip-off. They never fully compensated me either. Pelican officials said to avoid scam StubHub and use SeatGeek instead.

TL,DR: don’t do StubHub
This post was edited on 12/31/23 at 10:31 pm
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120282 posts
Posted on 12/31/23 at 10:34 pm to
Have never had an issue with stubhub other than fees but they all have that
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 10:37 pm to
They were solid until tonight.

DO NOT USE! Their guarantee is shite. Totally done with them. They cost me money and refuse to compensate.
Posted by TheDude321
Member since Sep 2005
3158 posts
Posted on 12/31/23 at 10:48 pm to
quote:

the tix were unavailable


Shouldn't this be determined instantaneously?
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 10:53 pm to
quote:



Shouldn't this be determined instantaneously?


There is a delay, since seller has to transfer tix, but not a week later after tip-off. Avoid StubHub.
Posted by WillieD
Lafayette/BR
Member since Apr 2014
2016 posts
Posted on 12/31/23 at 10:56 pm to
What does available after tip off mean? What is the point of that?
Posted by Bunk Moreland
Member since Dec 2010
53400 posts
Posted on 12/31/23 at 10:57 pm to
I read that some people were really getting jerked around on Rose Bowl tickets. It’s a lot to ask people to travel across country and have faith those tickets will be delivered on game day.
This post was edited on 1/1/24 at 7:18 am
Posted by TejasHorn
High Plains Driftin'
Member since Mar 2007
10938 posts
Posted on 12/31/23 at 10:58 pm to
Other than robbing you blind with fees I haven’t had a problem.

If you ever have to call prepare for “Bob” in New Delhi.
Posted by BeaumontBengal
Member since Feb 2005
2334 posts
Posted on 12/31/23 at 11:02 pm to
I purchased 2022 SEC championship tickets using StubHub. Day of the game, 3-4 hrs before kickoff. Tickets were never sent. Instead of tailgating with friends I hadn’t seen in years, I spend the 2-3 hrs before the game on the phone with StubHub being put on hold and talking to nonhelpful people. I end up buying tickets from Ticketmaster at the gate due to the suggestion of the Mercedes Benz Stadium ticket manager. StubHub does reimburse me sometime over the next week, but I missed out on time with friends I hardly ever get a chance to see.
This post was edited on 12/31/23 at 11:03 pm
Posted by Saul_Goodman
Lafayette
Member since Dec 2023
337 posts
Posted on 12/31/23 at 11:07 pm to
Had the same issue with them. Took my wife to a Pels game for our anniversary. Bought the tickets on Stubhub, but they never came through to my account. Drive all the way to NOLA, still no tickets. After going through the hoops with their customer service line, they sent us replacement tickets which never came through either. They finally got us into the arena right as halftime was ending.

They sent me some free ticket vouchers as an apology, but I won't even use those to avoid going through that again.
This post was edited on 12/31/23 at 11:21 pm
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 11:14 pm to
Avoid StubHub FWIW. Never again trusting them.
Posted by bluestem75
Dallas, TX
Member since Oct 2007
3229 posts
Posted on 12/31/23 at 11:17 pm to
I had to wait months to get my $ back for the 2020 UT game that never happened. I had to tell them the event had been cancelled. I was like “How do you not know that already?”
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 11:17 pm to
quote:

Had the same issue with them. Took my wife to a game for our anniversary. Bought the tickets on Stubhub, but they never came through to my account. Drive all the way to NOLA, still no tickets. After going through the hoops with their customer service line, they sent us replacement tickets which never came through either. They finally got us into the arena right as halftime was ending. They sent me some free ticket vouchers as an apology, but I won't even use those to avoid going through that again.



^ he got screwed, I got screwed. DO NOT USE STUBHUB, EVER!
Posted by CRDNLSCHMCPSN11
Member since Dec 2014
17309 posts
Posted on 12/31/23 at 11:29 pm to
That sounds really strange. I have never heard of tickets only available after the start of the game.
Posted by catfish 62
Atlanta
Member since Mar 2010
4912 posts
Posted on 12/31/23 at 11:30 pm to
This thread kind of makes me want to use stubhub more now
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 11:36 pm to
quote:

This thread kind of makes me want to use stubhub more now



How so? I thought I had guaranteed tickets, but didn’t. It’s a scam. Never use, never trust.
Posted by Snoop Dawg
Member since Sep 2009
2185 posts
Posted on 12/31/23 at 11:52 pm to
quote:

That sounds really strange. I have never heard of tickets only available after the start of the game.


Bought tix a week before game, wasn’t alerted until after game started that I wasn’t getting tix.

Avoid StubHub. Full blown AIDS.
Posted by Hawgnsincebirth55
Gods country
Member since Sep 2016
16050 posts
Posted on 12/31/23 at 11:58 pm to
That’s why I had the reservation!
Posted by c on z
Zamunda
Member since Mar 2009
127412 posts
Posted on 12/31/23 at 11:59 pm to
Haven’t used them in several years now
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17163 posts
Posted on 1/1/24 at 12:20 am to
I’ve bought tickets on StubHub At least 25 times. We had one issue for the 2012 Sugarbowl where the tickets didn’t scan. They actually had a rep on site (maybe it was just a Superdome employee who could handle it) than gave us two new tickets on the spot (much better seats too)

Sorry you had a bad experience man.
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