re: what steps do you take when a customer with net terms is late on payments?

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And he doesn't have them as an LLC?

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I don't know I wrote the invoice in his name. The only reason I'm worried and posting about it is I have little info on these two guys. Both were referred in by people I know. One guy in BR who I never met in person but talked on the phone with twice has the $160+ dollar bill. I gave him the estimate. The cost exceeded the estimate by $15.
Due to the actual part cost.

The other guy was there as I started but needed to leave and asked me to bill him and he knew the exact price with tax before he left.

Again, it's not big tickets, we won't be eating Bologna if these guys stick it to us.

I mostly wanted to get insight on the collections and net terms side of business.

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Oil and Gas is net 60 or more. The buyers usually holds all the power though, not the supplier

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you are correct and some go net 90

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individuals 20 days

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exactly. Individual Net terms accounts. If I don't have my check in fifteen days, it's late.