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ComputerShare v Vanguard Acct v Scotttrade

Posted on 6/27/16 at 4:03 pm
Posted by ThatsAFactJack
East Coast
Member since Sep 2012
1542 posts
Posted on 6/27/16 at 4:03 pm
Looking to start buying individual stocks and mutual funds. What are the advantages to buying stocks thru Computershare as opposed to buying stocks thru Vanguard which I already have an account with?

Posted by Jimmy2shoes
The South
Member since Mar 2014
11004 posts
Posted on 6/27/16 at 5:06 pm to
Scottrade is good customer service in my experience and $6.95 trades
Posted by tigerbaiter1033
USA
Member since Nov 2011
2313 posts
Posted on 6/27/16 at 5:10 pm to
I used Scottrade for a while. Always had good customer service, inexpensive trade fees, and I like the online interface. It's very easy to navigate.

Switched over to Schwab recently and the customer service is good, but I hate their online set-up... too clunky compared to Scottrade.
Posted by Shepherd88
Member since Dec 2013
4590 posts
Posted on 6/27/16 at 5:56 pm to
Good luck trying to get a hold of anyone at computer share
Posted by Hoyt
Alabama: The Beautiful
Member since Aug 2011
5394 posts
Posted on 6/28/16 at 8:30 am to
I've always used Scottrade... No issues
Posted by bayoubengals88
LA
Member since Sep 2007
18946 posts
Posted on 6/28/16 at 9:47 am to
quote:

What are the advantages to buying stocks thru Computershare
NONE, NONE, NONE, NONE, NONE. It is the SHITTIEST website in the history of the internet.

Stay FARRRR AWAY. The brokerage operates as if it were still 1998, and the fees to sell and usually to buy are ridiculously unnecessary.
Posted by ScrapPack
Member since Nov 2011
3707 posts
Posted on 6/28/16 at 7:32 pm to
quote:

Good luck trying to get a hold of anyone at computer share


Worst customer service ever. Outsourced from India.
Posted by 704Reb
Memphis
Member since Aug 2010
2038 posts
Posted on 6/28/16 at 10:02 pm to
I do a monthly buy via Computershare with XOM to dollar cost average with no fees. Also had an employee stock account through them. Haven't ever had to really contact anyone there though.

Is there a better website or provider to buy stock direct with fees I need to be looking at?
Posted by bayoubengals88
LA
Member since Sep 2007
18946 posts
Posted on 6/29/16 at 7:28 am to
Computershare isn't bad for XOM, but like others have said, their costumer service is the worst. I had NO confidence that they would actually do what was requested...and the extra fees for purchasing Ford sucked.

There's always Robinhood, but it's a bit different.
Posted by Douboy
Louisiana
Member since Nov 2007
4332 posts
Posted on 6/29/16 at 10:15 am to
quote:

I do a monthly buy via Computershare with XOM to dollar cost average with no fees.


I do the same for XOM, CVX and CAT. Other than the automatic buys every month, I've never made any other transactions with them. Is it difficult to place a sell order? That's my only real concern.
Posted by bayoubengals88
LA
Member since Sep 2007
18946 posts
Posted on 6/29/16 at 10:52 am to
quote:

Is it difficult to place a sell order?
You'll get a check, yes a physical check, in the mail about THREE weeks later.

And the fee will probably be tremendous.
Posted by 704Reb
Memphis
Member since Aug 2010
2038 posts
Posted on 6/29/16 at 10:57 pm to
How is the fee structured? Their website does suck so not wanting to peruse on my phone right now. Any insight is appreciated
Posted by bayoubengals88
LA
Member since Sep 2007
18946 posts
Posted on 6/30/16 at 12:16 am to
I believe it's different for every company.

XOM probably has the lowest. But yeah, their website is atrocious. Everything about the company brings us back to 1997
Posted by notbilly
alter
Member since Sep 2015
4542 posts
Posted on 6/30/16 at 8:24 am to
quote:


ComputerShare v Vanguard Acct v Scotttrade


i have no experience with Computershare, but I'll shed a little light on Vangaurd and Scottrade. I have an account with both.

Vanguard - They give you 25 trades at $7, then they jump to $20 per trade unless you have $50k invested in their funds and ETFs. Interface isn't great, but they do offer no-fee, no-commission dividend reinvestment program for many stocks.

Scottrade - Much better interface than Vanguard for the brokerage account which makes it easier to research. Trades are always around $7. They have their own breed of dividend reinvestment called 'FRIP' (Flexible Reinvestment Program). They basically pool your dividends into an account and you select up to 5 stocks they will purchase commission free. FRIP isn't nearly as nice as a DRIP. With FRIP, they only purchase whole shares. Plus you may have 30 dividend paying stocks, but you can only choose 5 for scottrade to purchase with frip. It is very clunky b/c you assign a % to each of your stocks. This has many too negatives to list.I guess it is better than nothing which is what they use to offer.

With all that said, I'd suggest scottrade based on my experience. They just updated the website and interface and it seems pretty slick so far. To me the only downside to scottrade is the FRIP. However, when I opened my account, they didn't even have that. I mainly use vanguard for some of their funds. I use their brokerage account only when I buy a long term hold that I want the dividends reinvested like MO, KO, etc
Posted by castorinho
13623 posts
Member since Nov 2010
82033 posts
Posted on 6/30/16 at 8:37 am to
quote:

Also had an employee stock account through them
That's what my company uses too and the website in general is pretty terrible. Looks like a 2001 website.
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