An auto purchase question for Will Cover | TigerDroppings.com
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VABuckeye
Ohio State Fan
Oak Hill, VA
Member since Dec 2007
13471 posts

An auto purchase question for Will Cover

I purchased a new vehicle today. I called the dealer before going and was told that the vehicle had a specific options package that was important to me. The car is not brand new but is barely used.

My daughter had a breakdown while I was at the dealership and they were detailing it so I did not check for that options package as I was rushing to get out of the dealership to help my daughter. I noticed that the option was missing when I got home and showed the car to my wife.

How should I handle this with the dealership and what options do I have with them? I have emailed the sticker to them showing that the option is missing.
This post was edited on 4/7 at 5:18 pm



brucevilanch
Alabama Fan
Fort Worth, Tejas
Member since May 2011
18326 posts

re: An auto purchase question for Will Cover
How did you not notice the moon roof missing?!


guttata
LSU Fan
prairieville
Member since Feb 2006
20383 posts

re: An auto purchase question for Will Cover
It obviously wasn't that impt to you if it took till you got home to realize it wasn't there.


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Will Cover
Pittsburgh Fan
Akron, Ohio
Member since Mar 2007
26113 posts

re: An auto purchase question for Will Cover
quote:

How should I handle this with the dealership and what options do I have with them? I have emailed the sticker to them showing that the option is missing.


Once you sign on the line that is dotted, it is a done deal.

However, with local and social media, plus word of mouth, the dealer may be willing to work with you, especially if you have done business with this dealership before.

What that will look like will be based upon how well you ask and who you are speaking with ...

Good luck.
This post was edited on 4/7 at 6:35 pm


LSUtigerME
LSU Fan
Walker, LA
Member since Oct 2012
1204 posts

re: An auto purchase question for Will Cover
Was the option included on a sticker or some other form or vehicle representation?

Is this a dealer option, or a factory option?


VABuckeye
Ohio State Fan
Oak Hill, VA
Member since Dec 2007
13471 posts

re: An auto purchase question for Will Cover
Thanks. It was an upgraded leather package with ventilated seats. The car already has very nice leather and in my rush to help my daughter I simply didn't notice.

I did end up $11k under list for getting a 5 month old car with 8k miles on it so I am happy with it.


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VABuckeye
Ohio State Fan
Oak Hill, VA
Member since Dec 2007
13471 posts

re: An auto purchase question for Will Cover
Factory option.


JBM210
Member since Dec 2010
1594 posts

re: An auto purchase question for Will Cover
Somewhat related. I will be buying a new vehicle later this year. How much can I negotiate off the sticker price of say a $24K Nissan Altima. Excellent credit so I plan on taking advantage of 0% financing next time it rolls around. Thanks


Coach Guidry
LSU Fan
New Orleans
Member since Nov 2007
2033 posts

re: An auto purchase question for Will Cover
quote:

the vehicle had a specific options package


If its a used car...why did they tell you this? Its just included in the price.


Coach Guidry
LSU Fan
New Orleans
Member since Nov 2007
2033 posts

re: An auto purchase question for Will Cover
quote:

How much can I negotiate off the sticker price of say a $24K Nissan Altima


They've had at least 2 recalls in the last 10 months...so, a lot.


VABuckeye
Ohio State Fan
Oak Hill, VA
Member since Dec 2007
13471 posts

re: An auto purchase question for Will Cover
quote:

If its a used car...why did they tell you this? Its just included in the price.


Because it was the only options package that was important to me and I clearly stated that and was told it had the package when I called. We're talking about a 5 month old car here.

Another dealership nearby was sourcing a new car for me with the options I wanted. I chose the used one because it was $11k off of list and I thought it had the options I desired.


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Athanatos
Vanderbilt Fan
Baton Rouge
Member since Sep 2010
6748 posts
Online

re: An auto purchase question for Will Cover
How much off invoice for a new 2013 model still on the lot?


Coach Guidry
LSU Fan
New Orleans
Member since Nov 2007
2033 posts

re: An auto purchase question for Will Cover
quote:

How much off invoice for a new 2013 model still on the lot?


Whats the make and model?


Athanatos
Vanderbilt Fan
Baton Rouge
Member since Sep 2010
6748 posts
Online

re: An auto purchase question for Will Cover
Toyota Tundra platinum


Coach Guidry
LSU Fan
New Orleans
Member since Nov 2007
2033 posts

re: An auto purchase question for Will Cover
You can get away with $41,200.00 minus any other rebates they may have.


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