- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
Crappy Residence Inn-Marriott near Cowboy Stadium
Posted on 8/5/11 at 9:50 pm
Posted on 8/5/11 at 9:50 pm
Get this..as soon as LSU announced the game with Oregon I made on-line reservations with the Residence Inn near Cowboy Stadium. This was sometime last year. Got an on-line confirmation number.
Got an email today telling me that due to a "technical inventory error" my reservation has been cancelled. I think what this POS hotel meant to say is that they now realize my room can be rented for a much greater room rate than what they confirmed this Fall.
I'm sure there is no one booked at the hotel that made reservations before me...seems if they're overbooked, they would have bounced the last to register (and please explain how in the computer age a hotel overbooks?).
I'd half-way expect this from a Motel 6, but a Marriott?
Got an email today telling me that due to a "technical inventory error" my reservation has been cancelled. I think what this POS hotel meant to say is that they now realize my room can be rented for a much greater room rate than what they confirmed this Fall.
I'm sure there is no one booked at the hotel that made reservations before me...seems if they're overbooked, they would have bounced the last to register (and please explain how in the computer age a hotel overbooks?).
I'd half-way expect this from a Motel 6, but a Marriott?
5
Posted on 8/5/11 at 10:01 pm to TigerGA
quote:
explain how in the computer age a hotel overbooks
I work at a Courtyard Marriott, all you have to do is override and you sell it.
That's fricked up, though.
Posted on 8/5/11 at 10:02 pm to TigerGA
That is COMPLETE bullshite!
Have your confirmation number, and call the national customer service or reservations line and PUT UP A STINK!!
Tell Marriott to help you find another hotel room for the same price. Put up a fight man!
I would be shocked if they didn't make this right with you. You could also let them know that this is getting 1000 views on the net to put some pressure on.
Let us know how your call pans out.
Have your confirmation number, and call the national customer service or reservations line and PUT UP A STINK!!
Tell Marriott to help you find another hotel room for the same price. Put up a fight man!
I would be shocked if they didn't make this right with you. You could also let them know that this is getting 1000 views on the net to put some pressure on.
Let us know how your call pans out.
Posted on 8/5/11 at 10:05 pm to dax9876
Posted on 8/5/11 at 10:07 pm to GoldenTiger85
quote:
GoldenTiger85
What PMS system do you guys use?
Posted on 8/5/11 at 10:18 pm to LSU Tiger Eyes
Raise Holy Hell!!!!!!!!!!!!!!!!!!!!
Posted on 8/5/11 at 10:31 pm to TigerGA
Call Marriott Customer Care in the morning. They will take care of this, I promise you.
800-831-0224
Are you a rewards member?
800-831-0224
Are you a rewards member?
Posted on 8/5/11 at 10:40 pm to HuRRiCaNe MiLeS
quote:
What PMS system do you guys use?
Fosse
Posted on 8/6/11 at 12:59 am to TigerGA
We actually just booked a room at the residence inn near DFW airport. Suite actually. Was pretty cheap. I would hope this isnt the same place??
This post was edited on 8/6/11 at 1:00 am
Posted on 8/6/11 at 9:26 am to Golfer
Yes - I am rewards member...travel frequently too. I'm already drafting a letter to Marriott's CEO.
This Marriott offered me a room in Las Colinas. I told them to go 'Ole Miss themselves. If I wanted to stay in Las Colinas, that's where I would have made my reservation.
This Marriott offered me a room in Las Colinas. I told them to go 'Ole Miss themselves. If I wanted to stay in Las Colinas, that's where I would have made my reservation.
Page 1 of 1
Popular
Back to top
Follow TigerDroppings for LSU Football News