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Every online game rubber banding/warping (Steam) - low ping and Speedtests ok

Posted on 1/29/16 at 11:12 am

Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 11:12 am

Started 2-3 weeks ago; I live in an apartment and have Time Warner Cable. A tech has already been here after 3 chat rep conversations and found nothing wrong.

My power levels in my modem/router are fine, and Speedtests are consistently fine:

I'm about to murder someone.

This is from my modem/router (Motorola SBG6580):

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File
Security Enabled BPI+

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 1 573000000 Hz 3.5 dBmV 39.8 dB 0 0
2 Locked QAM256 2 579000000 Hz 3.7 dBmV 40.0 dB 0 0
3 Locked QAM256 3 585000000 Hz 2.5 dBmV 39.2 dB 0 0
4 Locked QAM256 4 591000000 Hz 1.6 dBmV 38.9 dB 0 0
5 Locked QAM256 5 597000000 Hz 3.3 dBmV 39.5 dB 0 0
6 Locked QAM256 6 603000000 Hz 1.6 dBmV 39.0 dB 0 0
7 Locked QAM256 7 609000000 Hz 1.9 dBmV 39.0 dB 0 0
8 Locked QAM256 8 615000000 Hz 3.0 dBmV 39.4 dB 0 0

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 9 2560 Ksym/sec 19400000 Hz 36.4 dBmV
2 Locked ATDMA 10 5120 Ksym/sec 24200000 Hz 36.4 dBmV
3 Locked ATDMA 11 5120 Ksym/sec 30600000 Hz 36.4 dBmV
4 Locked ATDMA 12 2560 Ksym/sec 37000000 Hz 36.4 dBmV

Downstream power levels should be within +7 to -7 dBmV. Mine are all around 1.1 to 3.0... so FINE.

Upstream should be between 50 - 33 dBmV. Mine is fine.

This post was edited on 1/29/16 at 11:20 am

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Posted by SG_Geaux

Beautiful St George

Member since Aug 2004

77985 posts

Posted on 1/29/16 at 11:17 am to SCgamecock2988

quote:
26 ping

You don't know what your ping is to the servers you are playing on. Probably bad ping and/or packet loss

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 11:17 am to SCgamecock2988

Results from tracert www.google.com:

Tracing route to www.google.com [74.125.21.147]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 35 ms 12 ms 11 ms cpe-24-88-88-1.sc.res.rr.com [24.88.88.1]
3 24 ms 21 ms 29 ms cpe-024-031-198-197.sc.res.rr.com [24.31.198.197
]
4 10 ms 12 ms 11 ms cpe-024-031-207-036.sc.res.rr.com [24.31.207.36]

5 18 ms 14 ms 15 ms be33.chrcnctr01r.southeast.rr.com [24.93.64.182]

6 21 ms 18 ms 19 ms bu-ether14.atlngamq46w-bcr00.tbone.rr.com [66.10
9.6.82]
7 77 ms 47 ms 31 ms 0.ae2.pr0.atl20.tbone.rr.com [107.14.19.11]
8 35 ms 34 ms 35 ms 216.156.108.97.ptr.us.xo.net [216.156.108.97]
9 31 ms 32 ms 30 ms 216.156.108.114.ptr.us.xo.net [216.156.108.114]

10 29 ms 28 ms 32 ms 72.14.233.54
11 33 ms 31 ms 34 ms 216.239.51.243
12 31 ms 29 ms 31 ms 64.233.175.15
13 * * * Request timed out.
14 32 ms 49 ms 34 ms yv-in-f147.1e100.net [74.125.21.147]

Trace complete.

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 11:18 am to SG_Geaux

I pinged google 500 times and 498 packets were received.

The min. ping was 26 I believe but there was an instance that showed the max ping as 784. That was odd.

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Posted by LSU Coyote

Member since Sep 2007

53390 posts

Posted on 1/29/16 at 11:21 am to SG_Geaux

quote:
You don't know what your ping is to the servers you are playing on. Probably bad ping and/or packet loss

This

What are the games?

This post was edited on 1/29/16 at 11:22 am

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Posted by bluebarracuda

Member since Oct 2011

18236 posts

Posted on 1/29/16 at 11:27 am to SCgamecock2988

You could be playing servers with high ping like ones in Europe or something like that. Your ping doesn't matter all that much compared to where the server is.

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 11:32 am to LSU Coyote

Team Fortress 2
Rocket League
CS:GO
Chivalry Medieval Warfare
Rising Storm/Red Orchestra 2

Across all servers it happens. I will be fine (low ping and no issues) until I rubber band for a second then it stops until it happens again. Probably every 45 seconds. I never get disconnected from these games or even get a disconnect warning. In Team Fortress 2 my ping will shoot up from 30 to 65 and it always coincides with my character on screen rubber banding for a second- then the ping returns to normal as does my character. Literally a second or less but enough to throw you off. Rinse and repeat.

My car on Rocket League will jerk around and I'll see the ball go in slow motion, as if I am missing events on screen. But Rocket League doesn't show this in ping like Team Fortress 2 does.

This post was edited on 1/29/16 at 11:37 am

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Posted by TexasTiger39

Member since Mar 2009

3671 posts

Posted on 1/29/16 at 11:36 am to SCgamecock2988

(no message)

This post was edited on 8/8/20 at 10:36 am

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 11:37 am to TexasTiger39

This is a wired connection, and it is secure. I checked the DHCP clients and it only listed my computer. I never have anything else running at the same time, and even never use my own WiFi network on my phone.

I am in an apartment, but have been here 8 months and all was good until 2-3 weeks ago.

The only other devices I have are a Xbox 360 (used for ESPN streaming w/ my dad's ATT uverse account) and a PS3 (for Netflix, HBO GO, etc) - which I never have running when I'm playing PC games (obviously).

This post was edited on 1/29/16 at 11:40 am

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Posted by Bard

Definitely NOT an admin

Member since Oct 2008

51642 posts

Posted on 1/29/16 at 2:00 pm to SCgamecock2988

quote:
I pinged google 500 times and 498 packets were received.

Unless you are playing through Google, you wasted your time with those =/

Pings and tracerts are excellent tools, but they are best used when communicating with the server(s) you are having troubles with. Try running a tracert to the Steam servers and see what you come up with.

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 2:05 pm to Bard

I'm going to ping a TF2 server since you can get the IP from all the servers you play on. Since I rubber band in all of them I'll just get in one and get the IP and ping it.

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Posted by DieDaily

West of a white house

Member since Mar 2010

2644 posts

Posted on 1/29/16 at 2:12 pm to SCgamecock2988

I would first try to isolate the source of the problem: Internet Provider, cable modem, router, PC, etc. It seems like you've done a decent amount of work to rule out your ISP and their equipment.

Could it be something on the PC itself? Is there anything running on the PC while you are gaming that might be eating up bandwidth? Carbonite or similar backup software? Do you have any other device on your network you could use to play a couple of online games and check their performance, such as your Xbox 360 or your PS3?

Furthermore, can you take your PC to a friend's house with a decent Internet connection, plug directly into their router / modem, and try a few online games?

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Posted by HeavyCore

Member since Sep 2012

2552 posts

Posted on 1/29/16 at 2:23 pm to SCgamecock2988

Are you using the Ethernet port on your motherboard?

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 2:28 pm to HeavyCore

It's the Ethernet port on the back of my computer, so I'd say that's a yes.

Also, this modem/router is my own device. I bought it on amazon 8 months ago when I moved to my apartment.

This post was edited on 1/29/16 at 2:29 pm

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Posted by tom

Baton Rouge

Member since Jun 2007

8157 posts

Posted on 1/29/16 at 2:31 pm to SCgamecock2988

I've had a bad modem cause the symptoms you describe. I think it was overheating.

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Posted by brew400

West side Best side

Member since Sep 2009

575 posts

Posted on 1/29/16 at 2:56 pm to SCgamecock2988

Clean your pc case, had the same issue and my video card was dirty.

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 4:22 pm to SCgamecock2988

Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=26ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=604ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=34ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=40ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Request timed out.
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=38ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=37ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Request timed out.
Reply from 208.78.166.168: bytes=32 time=798ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=31ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53

Got the IP from the server I'm playing on and ran ping on cmd. Those high spikes in ping are coinciding with my rubber banding? It has to be... and what about the request time outs?

This post was edited on 1/29/16 at 4:23 pm

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 4:22 pm to SCgamecock2988

Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=27ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=30ms TTL=53
Reply from 208.78.166.168: bytes=32 time=112ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53
Reply from 208.78.166.168: bytes=32 time=29ms TTL=53
Reply from 208.78.166.168: bytes=32 time=45ms TTL=53
Reply from 208.78.166.168: bytes=32 time=28ms TTL=53

Ping statistics for 208.78.166.168:
Packets: Sent = 935, Received = 932, Lost = 3 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 798ms, Average = 34ms
Control-C
^C
C:\Users\Andrew>stop
'stop' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Andrew>
C:\Users\Andrew>\
'\' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Andrew>pingsd\sa
The system cannot find the path specified.

C:\Users\Andrew>=-t/fdfdksf/dfsf/

The end of the test (from the past 2 posts) shows 0% packet loss. WHAT IS GOING ON!!?!?!!

I imagine if I ping any game I'm having an issue with (ALL ONLINE games), then I would see something similar.

This post was edited on 1/29/16 at 4:24 pm

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Posted by HeavyCore

Member since Sep 2012

2552 posts

Posted on 1/29/16 at 4:32 pm to SCgamecock2988

I had this problem last year. I had a bad Ethernet port, upgrading its drivers helped tremendously but it still happened quite frequently.

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Posted by SCgamecock2988

Member since Oct 2015

14065 posts

Posted on 1/29/16 at 5:39 pm to HeavyCore

Thanks. I updated that and am pinging the same server. Will post results.. then cross my fingers and hope this simple solution will suffice.

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