Social media and The Little Village Downtown BR

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My name is Kevin Kimball and I am the Operations Manager at The Little Village. I am very sorry to see that we have upset you. I usually stop there and stay on high ground, being politically correct, but due to the nature of your conduct in our establishment and your attack on our business and on our staff I will speak my mind. We try to accommodate every wish of every guest every time. We failed to note and accommodate your request and for that I apologize. I can tell you that there was no option at that moment short of asking another guest to vacate their table for you so that you would not continue your floor show of malcontent for not getting a window seat. If I was THAT upset about the placement of my table in a restaurant, upset enough to intimidate a poor little girl working her way through college, and DEMAND operations be put on hold immediately until a manager came by and addressed the unfortunate situation of having to sit at a table not deemed suitable, I would have simply chosen to spend my money elsewhere. INSTEAD you continued to cause such a scene that not only did the manager buy you a round of drinks but also offered you a gift card for your next visit hoping that it would calm you down enough so that the guests around you could get back to enjoying their meals. By the way, had you calmed down from your catastrophic seating situation you would have heard him tell you that the gift card would be noted in our system, along with your affinity of window tables, to be redeemed on your next visit. Instead, you chose to attack him on social media and stoop to calling him classless when, in fact, your actions were the only classless thing happening in this situation. That brings me to the unthinkable! Calling for the hostess' job! That sweet girl, who finished high school early and enrolled in college early, holding two jobs to pay for it, the sweetest girl I have had in that position in over 30 years in this industry, was not disrespecting you, she was dumbfounded and threatened by the way you acted towards her, OVER A TABLE! I do not know if you have children but if you do I hope and pray that they are never subjected to someone asking for them to be fired for something as trivial as this...I also hope and pray that whatever you are dealing with in your life that would cause such a lashing out of anger towards good, hard working people, over the location of your table in a restaurant, might be lifted off of your shoulders. As to the gift card that WAS offered and set up for your next visit, please know that it is no longer offered and we invite you to enjoy your meals elsewhere!

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